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McLoughlin Chevrolet
Milwaukie, OR
3,139 Reviews
We are McLoughlin Chevrolet and we are proud to serve YOU, the great people of Oregon. While we may primarily sell new and used Chevrolet and GM cars, we also offer auto service as well as bad credit help.
Here at McLoughlin Chevy, we treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Come by our dealership, give us a ring or send us a message and find out how we can help you today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 3,139 reviews
March 11, 2022
Awesome dealership. I'm in Washington state, and was able to handle the transaction completely over phone and text. And Elliot, the sales person I dealt with, was in con I'm in Washington state, and was able to handle the transaction completely over phone and text. And Elliot, the sales person I dealt with, was in constant communication, keeping me updated on progress and then delivered the vehicle to my door! Above and beyond service by Elliott! More
by stephon.watson
March 10, 2022
Nice people to deal with. The service department is super fantastic especially the writers the clerical staff and the transport driver The service department is super fantastic especially the writers the clerical staff and the transport driver More
by FRANCIS6
Verified CustomerEmployees Worked With
Other Employees :
Christie M
March 09, 2022
10-10 straight to the point no bs . Definitely will keep doing business with this dealership Definitely will keep doing business with this dealership More
by anevels69
Employees Worked With
March 07, 2022
On 04/24/2021 we purchased a 2017 GMC Sierra 2500 HD. On our test drive, the truck was billowing smoke from underneath the truck. We called our salesmen, Dave and Dylan. They told us to come back to the On our test drive, the truck was billowing smoke from underneath the truck. We called our salesmen, Dave and Dylan. They told us to come back to the dealership. They told us that it was likely the rhino liner that was sprayed on the undercarriage of the truck. Also, there was an "air filter" indicator that kept coming on. We went forward with the purchase, under the precepts on the "due bill" that the truck stop smoking and the air filter be resolved prior to us taking delivery. Upon delivery of the vehicle, the truck did stop smoking. However the air filter light came on again. We went back and they said they changed the air filter. However, in late November 2021, the truck started to seep smoke again, but not as much. We assumed that was from normal diesel burn-off. However, we had people stop us on the freeway twice in January 2022, and tell us that our truck was on fire. It wasn't on fire, but it was billowing smoke again. Upon trying to get in to see someone at McLoughlin Chevrolet to see us in service, they would not see us for two weeks. We reached back out to our sales reps, Dylan and Dave, as I could not get Travis, their service manager to return five messages that I left for him. I asked Dave and Dylan if our purchased service contract could be used anywhere. It could. We took it to Weston GMC, who notified us that the air filter was years old, cracked, and unbelievably over used. So, McLoughlin had merely reset the light indicator, not actually replaced the filter. Weston also made the discovery that the seam between the DOC (diesel oxidation catalyst) and DPF (diesel particulate filter) had been recently welded together, very poorly. That welding was likely done between the time we signed docs and the time that we took delivery when those issues were supposed to have been resolved, per our "Due Bill" at the time of purchase. Hence the smoke stopped for 7 months. Once their poor weld job started to fail, the smoke started billowing out that hole again. It is Weston's opinion that McLoughlin Chevrolet put that weld there so that we would take delivery of the truck. Upon their discoveries, we sought reimbursement for repairs via the sales manager, Fred Farley and Service Director, Travis Gaul. They refused to participate in any reimbursement. They also refused to provide me any contact details for the General Manager or Owners of McLoughlin Chevrolet. We have filed formal complaints and lawsuits with Multnomah County Court, Better Business Bureau, Department of Justice, Corporate Headquarters of GMC and Chevrolet. Buyer Beware. We've had our truck less than a year, and it's had over $8,000.00 of repairs done on it. More
by Iamjennyrae
Employees Worked With
Travis Gaul, Fred Farley
March 06, 2022
McLoughlin donated $1000 to the Youth and Students of Oregon. We bought a new 3500 and had one of the best experiences I’ve ever had at a dealership. Very respectful and professional. I can’t thank them Oregon. We bought a new 3500 and had one of the best experiences I’ve ever had at a dealership. Very respectful and professional. I can’t thank them enough for their generous donation. More
by oregonyouthalive
Employees Worked With
Micah
March 06, 2022
Overall, considering the constraints of waiting 2 weeks to get a part, they did OK. However, once in the tech had an emergency and it took an extra day. I thought Kelsea did a great job when I talked to to get a part, they did OK. However, once in the tech had an emergency and it took an extra day. I thought Kelsea did a great job when I talked to her and the tech were pretty open about repairs under the Voltec warranty. I guess the only thing I'd suggest, is that the service write send a quick note via eMail/VMX/text. I understand most owners get upset if things take a while, but a regular update on progress, even if it's "still waiting for parts" would be nice. More
by steveemorris
Employees Worked With
Kelsea Crownover
March 05, 2022
Had an amazing experience this afternoon with Adam and Dave! Direct and to the point!! These 2 men worked hard to get the best offer for our trade in and get us into a new Malibu! I would definitely recom Dave! Direct and to the point!! These 2 men worked hard to get the best offer for our trade in and get us into a new Malibu! I would definitely recommend them if you need to get in and out! No wasting your time or run around. Best car buying experience my partner and I have had in many years. More
by juanruiztech
