McLaughlin Subaru

Prompt, honest professional & prepared Bought a 2016 Subaru Outback from Brandan Taber after initially contacting dealer online. Got back to me promptly & reviewed vehicles in stock & await Bought a 2016 Subaru Outback from Brandan Taber after initially contacting dealer online. Got back to me promptly & reviewed vehicles in stock & awaiting delivery. Gave me an excellent price well below invoice. Set up delivery as soon as the vehicle was in stock. Vehicle was spotlessly prepped & ready to go when I arrived from Des Moines. He reviewed vehicle features with me. Financing guy was prepared, helpful & didn't push extras at me. I left the dealership an hour after I got there. Good people to do business with. More

excellent dealership to work with from start to finish. I was very impressed with the sales department.Brian Cox has a lot of information on product. The sales area and service waiting areas are very clean. I was very impressed with the sales department.Brian Cox has a lot of information on product. The sales area and service waiting areas are very clean.Show room vechicles are displayed very well. Service area is also very clean.I think it's a well managed dealership. More

Best service I've ever had! After owning three Toyota's, I purchased a Subaru Legacy from Dan Machu. He took the time to find out what my needs were and helped me find the right After owning three Toyota's, I purchased a Subaru Legacy from Dan Machu. He took the time to find out what my needs were and helped me find the right vehicle. From start to finish it was a pleasant experience. Wonderful to deal with and always completely satisfied! I highly recommend Dan Machu to anyone looking to purchase a vehicle! More

Subaru Purchase To start with, I do not like to shop. Recently purchased a Subaru Outback from McLaughlin Motors. From the moment I entered the dealership I was gre To start with, I do not like to shop. Recently purchased a Subaru Outback from McLaughlin Motors. From the moment I entered the dealership I was greeted by Matt Campbell with a friendly relaxed manner as he inquired as to what I was looking for. (for what I was looking.?) I had heard about the Lane Departure warning but was amazed at all the other safety features that are available. Needless to say, the enhanced qualities of the car require a lot of complexity, as confirmed by the thickness of the Owner’s Manuals. Matt patiently ( I am in my eighties) explained the operations of the many features. He also made it clear that he will be available for any questions I may have in the future. A happy Outback owner. More

Best buying experience ever. Sales person Kim Hicks was not only gracious but unusually well informed about the features on our new Subaru Outback. She gave my wife and I two hou Sales person Kim Hicks was not only gracious but unusually well informed about the features on our new Subaru Outback. She gave my wife and I two hours of instructions covering every feature. This was done in an enclosed, air conditioned and private area and our new car sparkled with intentional attention to cleanliness. I knew the Outback better on the day I drove it home than I knew the Honda Odyssey I traded-in, after driving it ten years. Robert Cornado was very professional, but not pushy in explaining extended warranty, which we purchased, and other options. The dealer showroom is well equipped with a great assortment individually brewed specialty coffee and assorted pastries. Follow up included a shipment of delicious chocolate cookies, a gas card and a coupon for Whiteys ice cream. More

Easy Peasey Start to finish, this was the best car buying experience I have ever had. Upfront dealing, no pressure, great dealership and people. Kim responded to Start to finish, this was the best car buying experience I have ever had. Upfront dealing, no pressure, great dealership and people. Kim responded to every one of my emails quickly and knowledgably. I drove over 90 miles to this dealership and I would again(but it's a Subaru so it will be years before I need to :) More

First Class People The process of buying my Cadillac began with Jon Elliot and icluded a few others. Throughout the entire process I was treated with integrity by people The process of buying my Cadillac began with Jon Elliot and icluded a few others. Throughout the entire process I was treated with integrity by people who truly cared about earning my business. There was never any pressure to make me buy something. I highly recommend working with Jon Elliot. The man works hard for you and is sincere in his efforts. From beginning to end, wonderful people to work with. More

They care about customers We started to think about car and we checked first on line. Kim Hicks contacted us by email. She supported us a lot and she gave us all the informat We started to think about car and we checked first on line. Kim Hicks contacted us by email. She supported us a lot and she gave us all the information we needed. Anyway we gave a chance also to some dealers of other Japanese brand in our town but at the end we decided to go back to McLaughin in Moline! They know exactly how to handle a customer. We like them, Kim and her manager, Beth from the service and Robert and Lindsay from finance. Great team ! More

2017 Outback Sales person worked very hard and got the deal done. The inventory was large and ranged from low to high end. This is our second Outback so I know t Sales person worked very hard and got the deal done. The inventory was large and ranged from low to high end. This is our second Outback so I know the service department is excellent. More

Most reputable car dealership in the QC! My husband and I were in search of a used car for our teenage daughter and had bad experiences with other dealerships before finally going to McLaughl My husband and I were in search of a used car for our teenage daughter and had bad experiences with other dealerships before finally going to McLaughlin. Our trust was hindered because of the initial dealerships we visited, and were skeptical at first because a '04 Saturn Ion we were interested in sounded perfect. At another dealership, they said the same thing but it was mechanically unsafe. This was not the story with McLaughlin. Our trusted mechanic even goes and gets his car there and he said they are a very reputable company. This made me feel more secure considering my previous experience with the other dealership mentioned previously. After getting it inspected, there was NOTHING wrong with the car. Back when we first stepped out of the car, they did not bother us like vultures like all the other dealerships. They were very polite,professional, and not pushy at all. We worked with Dan Machu, George McClean, and even the owner Greg Swanson and had a pleasant experience with them all.They treated us like family; they are the most professional dealership I have ever dealt with. I have peace of mind now that my daughter is driving in a safe,reliable car. We have already recommended them to many and will consider buying a new car at McLaughlin in the future. More