McLaughlin Subaru

Great Service They had great service, Brandon Ellis was very helpful, he made sure we got a great car for a good price and I love how Antony Castro made sure we sta They had great service, Brandon Ellis was very helpful, he made sure we got a great car for a good price and I love how Antony Castro made sure we stay in our price range! They were very helpful! Would recomend! More

Most enjoyable car purchase ever! From start to finish, I really enjoyed working with Kim because I felt like I was working with a friend, instead of a car salesperson, although we had From start to finish, I really enjoyed working with Kim because I felt like I was working with a friend, instead of a car salesperson, although we had never met before. She was sincere and authentic in building rapport with me and learning what my needs were and what was important to me. My experience with Kim Hicks was excellent and will be referring people to see her for assistance with their new vehicle purchases! More

Great Car Buying Experience Most people compare their car buying experience to having a root canal. We've purchased two Subarus from McLaughlin Subaru and I've been pleasantly s Most people compare their car buying experience to having a root canal. We've purchased two Subarus from McLaughlin Subaru and I've been pleasantly surprised both times. Jesse Lester is an informed, no pressure sales associate who really went the extra mile to get us in the right car, at the right price. We had no doubts about buying a Subaru (We've owned eight of them now) so it was just a matter of picking one with the options we wanted. No pressure from Jessie to upgrade, and we were under no pressure to commit before we were ready to pull the trigger. Once papers were signed, Jessie took the time to really go over all the new features of our new Outback, and encouraged us to come back anytime with questions or a review. I feel that we have formed a relationship that will serve us well for future purchases. More

New Subaru Owner I went to the Subaru dealership for the first time and was pleasantly surprised. I know the quality of the Subaru but did not know the extraordinary p I went to the Subaru dealership for the first time and was pleasantly surprised. I know the quality of the Subaru but did not know the extraordinary people that work there. Everyone was so helpful especially Kim. She was fantastic! She was there to answer all my questions and yet gave me the space to check things out. Subaru is a great value with great people! More

Honest and Sincere I have been looking around at other Subaru dealerships, but found Kim Hicks and the sales department at McLaughlin to be much easier to deal with. I r I have been looking around at other Subaru dealerships, but found Kim Hicks and the sales department at McLaughlin to be much easier to deal with. I received an E-quote online and was contacted within hours by them to answer all of my questions and give me no-pressure suggestions for how I could arrange a test drive and secure financing easy since I live well over an hour away. They have a professional straight-forward approach that I appreciated. I would recommend them to anyone:) More

First time subaru Jessie Lester , I'm Looking to make deal, but I thought the deal was falling, but Jessie made it work. The paper work was done and he walk us around t Jessie Lester , I'm Looking to make deal, but I thought the deal was falling, but Jessie made it work. The paper work was done and he walk us around the dealer ship. Then before leaving, which was getting late, he spent time with us on the details of the car bumber to bumber. And he said if we need any help in the future, please call him. They had refreshments for us which was very nice. Everybody I met was very nice. They even turn air condition up for us. More

New Outback Everyone at the dealership was very friendly and helpful especially Kim Hicks. I was especially impressed when the service manager, Beth, went out of Everyone at the dealership was very friendly and helpful especially Kim Hicks. I was especially impressed when the service manager, Beth, went out of her way to meet me. More

Very Good Dealership Likely the classiest dealer in the Quad-Cities. Has a superb Subaru mechanic named Nathan Hinman. And if your looking to buy, request Kim Hicks. Yo Likely the classiest dealer in the Quad-Cities. Has a superb Subaru mechanic named Nathan Hinman. And if your looking to buy, request Kim Hicks. You will not be disappointed. More

New Subaru Kim has sold our family 3 Subarus. She is friendly, honest, and not at all pushy. She is very easy to work with, prompt with questions, and always kep Kim has sold our family 3 Subarus. She is friendly, honest, and not at all pushy. She is very easy to work with, prompt with questions, and always kept us informed on the status of our vehicle that we custom ordered. More

Pleasurable Purchasing Experience I had done some research about the Subaru Impreza a year ago, but we put that off in favor of buying a boat. Unfortunately, my wife's old car decided I had done some research about the Subaru Impreza a year ago, but we put that off in favor of buying a boat. Unfortunately, my wife's old car decided not to wait patiently for an extra year before dying. I went in knowing exactly what I wanted. McLaughlin had a couple models with everything I was looking for in a Sport Impreza. I went in expecting the worst, car salesmen have a bad reputation, like lawyers it comes with the territory I suppose. We got out and looked around for a few minutes before we were approached by Nathan Gorzney. We talked to Nathan, told him what we were interested in and also asked about what used Impreza inventory they had. He was courteous and friendly. We walked around a bit - it was a beautiful day - to look at the used stock, then we went inside to talk. We felt at ease and didn't feel any pressure. We talked about what we wanted and decided to test drive one of the Sport Premium Imprezas in the lot. Nathan did bring up looking at the Legacy, but I didn't feel any pressure to, rather it felt more like he was concerned since I am 6'3" with a large build, and I looked cramped in the Impreza since it is classified as a small car. While I don't have much room, the seat is still comfortable and the leg and head room are adequate. Also, my wife is 4'11", and the car is primarily for her. We ended up working with Nathan to purchase the car that day. Nathan and McLaughlin Subaru really try to make you feel at home and part of the family. The dealership was clean and bright, and everyone was friendly. We did finance part of the car, so we also worked with Joe and then Robert Coronado when we came back after lunch. Robert was friendly and patient while I read all the fine print. We ended up talking about the history of McLaughlin, which lead to me mentioning my job, and that led to talking about fishing, which turned out to be a common interest. Overall it was a great experience. Thanks Nathan and thanks Robert. More