McLaughlin Subaru
Moline, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 643 reviews
Exceptional service Kim HIcks is thorough, honest and respectful. We would definitely buy another car from her. We worked with her two years ago when we bought our first Kim HIcks is thorough, honest and respectful. We would definitely buy another car from her. We worked with her two years ago when we bought our first Subaru and we're happy to work with her again. More
Service Kim our salesperson gave me excellent service with just the right amount of time. Lou our finance person was very personal able and helped us through Kim our salesperson gave me excellent service with just the right amount of time. Lou our finance person was very personal able and helped us through the process with expert hands. More
Exceptionally professional buiness I've purchased a lot of cars over the years, across the country. Many dealership experiences of all possible sorts. On February 19, 2020 I p I've purchased a lot of cars over the years, across the country. Many dealership experiences of all possible sorts. On February 19, 2020 I purchased a Subaru Crosstrek from McLaughlin Subaru in Moline, IL. Hands down, this was the most extraordinarily wonderful dealership I have ever dealt with. One word summarizes McLaughlin Subaru: Professional. From the manicured grounds, clean and neat lot, sparkling showroom, well-organized store center, to the comfortable lounge with fresh fruits and gourmet coffees - simply an outstanding, welcoming, comfortable facility. The people! amazing! Kim Hicks is the most believable, knowledgeable and helpful sales representative with whom I've ever dealt. She is honestly focused on long-range customer satisfaction. Through thorough preparation and research we quickly arrived at what is provably a great price on the car. Thank you Kim, please be here when I need you again! The Dreaded Finance Guy, who stereotypically upsells add-on coatings and gew-gaws, was Robert Coronado. He actually saved me almost $2,000 on top of the brag-able sale price with several successful outside-the-box ideas. Thank you, Robert, I wish we had met many deals ago! More
Matt was great. We were lucky enough to get to work with him during our search for a new car. Very knowledgeable. We received lower quotes but felt more comfortable buying from Matt. him during our search for a new car. Very knowledgeable. We received lower quotes but felt more comfortable buying from Matt. More
Matt was great in the beginning. Knew everything about the car. Really sold us. Then he started giving us the runaround. He made promises he couldn’t keep. After the initial start, he really couldn’t have the car. Really sold us. Then he started giving us the runaround. He made promises he couldn’t keep. After the initial start, he really couldn’t have cared less if he sold us the car. He didn’t. We went elsewhere. We bought a Honda. They were wonderful! More
2020 Subaru Outback Limited Purchase This is the second Subaru I have bought from Kim Hicks. I was very happy with the service and will return for my next car. I would recommend Kim and t This is the second Subaru I have bought from Kim Hicks. I was very happy with the service and will return for my next car. I would recommend Kim and this dealership to friends and neighbors. To show how much I think of Kim and the service I get at McLaughlin I drive 160 miles round trip to get here but its well worth the drive. More
Saleswoman excellent! This was the first time I worked with a female car sales person and she was tremendous! Kim is her name and she was no nonsense, very transparent. This was the first time I worked with a female car sales person and she was tremendous! Kim is her name and she was no nonsense, very transparent. She did a great job. I was in a tough spot and she made the entire process much better. I will ALWAYS go to Kim. More
Subaru Forester 2019 Purchace Great experience at McLaughlin. Kim was very easy to work with and made herself available to all my questions. Very happy with my new Forester! Great experience at McLaughlin. Kim was very easy to work with and made herself available to all my questions. Very happy with my new Forester! More
Recent purchase of Subaru Ascent 2020 This is my second Subaru purchased from McLaughlin Motors Moline, IL. Kim Hicks has been my sales representative on both purchases. She’s very patie This is my second Subaru purchased from McLaughlin Motors Moline, IL. Kim Hicks has been my sales representative on both purchases. She’s very patient, non-pushy and easy to contact/respond to questions. From finance people (Mike) to service personnel (Beth first car and current person, John) I find then easy to speak with about questions. Please consider this locally owned dealership to purchase your next car. Not heavy handed and fair price. Subaru has an excellent resale and reputation. More