McLaughlin Subaru

Our experience buying a 2020 Subaru Forester was terrific. Our salesperson, Kim Hicks, and the business manager, Michael Morales, were both knowledgeable, professional, well-informed & polite. The terrific. Our salesperson, Kim Hicks, and the business manager, Michael Morales, were both knowledgeable, professional, well-informed & polite. The experience working with them made our buying decision easy. We'd recommend you give them an opportunity to earn your business - we think you'll be glad you did. More

Outstanding service on my company vehicles led me to choose McLaughlin when buying my latest personal car. Kim Hicks always went out of her way to greet me and answer my questions whenever I was in for choose McLaughlin when buying my latest personal car. Kim Hicks always went out of her way to greet me and answer my questions whenever I was in for an oil change, even though I was not buying a vehicle at that time. She delivered each of my company cars, taking great care to instruct me on the various features & their safe operation. During this latest experience, I sought Kim out & was not disappointed. She patiently explained the various trim levels of each of the cars I was considering, and helped me select the exact one to meet my needs and suit my budget. The buying process was the most hassle free I’ve ever experienced in my 30+ years of buying cars. Kim and her team made me an excellent deal and Lou Stella guided me through the financing process expertly. Lou made sure I was aware of all available options and allowed me to decide which best suited my needs in a pressure free environment. I have already recommended all parties involved to friends and relatives! More

Salesman, Dan the best, however, Lou in finance not Can’t say enough good things about Dan Machu, the salesman who took time to explain everything about the Outback and told me to come back or call with Can’t say enough good things about Dan Machu, the salesman who took time to explain everything about the Outback and told me to come back or call with any questions I may have. The person, Lou, I dealt with for the closing was insulting to say the least. When I declined the extended warranty, he implied that if I didn’t buy it, the SUV wouldn’t last long, and forced me to listen to the whole sales pitch before I could finish the transaction. A pretty poor representation of the product being sold. When I declined the warranty with past F&I at other dealerships, they respected my answer and finished the process. I wonder if he would have treated me that way if my husband would have been present. I would not hesitate to recommend Dan as a salesman, and I assume the rest of the organization is also excellent, except the person mentioned. More

I'm a repeat customer for many reasons I just bought my second used Outback from Jon Elliott. He is very authentic, honest and patient while Mike in finance is both straightforward and sav I just bought my second used Outback from Jon Elliott. He is very authentic, honest and patient while Mike in finance is both straightforward and savvy. In addition, the service department is top shelf. I've recommended McLaughlin to several people over the past 7 years and will continue to do so. More

excellent service Kim (and Lou in finance) were very, very good. Excellent service and a great deal. I will refer people to them definitely. She even gave me a ride fro Kim (and Lou in finance) were very, very good. Excellent service and a great deal. I will refer people to them definitely. She even gave me a ride from the airport to the dealership to pick up my new car. J, More

Very impressive! Kim was knowledgeable about the cars on the lots I asked about and seemed happy to help. Can’t wait to go back when I decide which car to choose! the lots I asked about and seemed happy to help. Can’t wait to go back when I decide which car to choose! More

I had a surprisingly great experience at this dealership. Kim was especially helpful and kind. She listened to my needs and wants and matched me to my perfect vehicle! Thank you to Kim and Lou for working Kim was especially helpful and kind. She listened to my needs and wants and matched me to my perfect vehicle! Thank you to Kim and Lou for working my finance deal also! More

Extremely courteous and knowledgeable. Kim Hicks was very immediate and helpful. Found the exact vehicle I was wanting and made the purchase very simple and expedient. very immediate and helpful. Found the exact vehicle I was wanting and made the purchase very simple and expedient. More

efficient and friendly Kim was a big help and no pressure. She obviously believes in Subaru products. I got everything I needed quickly and efficiently. The personnel at Kim was a big help and no pressure. She obviously believes in Subaru products. I got everything I needed quickly and efficiently. The personnel at the dealer interact as though they were family. More