McLaughlin Subaru
Moline, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 627 reviews
I brought my 2024 Crosstrek into the dealership for an oil change and tire rotation and they gave it a courtesy car wash. When i got it back it looked like the porter has used a dirty towel to dry the car oil change and tire rotation and they gave it a courtesy car wash. When i got it back it looked like the porter has used a dirty towel to dry the car. I contacted them about the damage and they told me to return and they would fix the damage. When i returned they did the worst rush buffing job imaginable. They didnt tape any trim pieces to protect them from damage from the buffer. They didnt clean the car before putting the buffer wheel on the car also. They caused SO MUCH damage. Whats worse is when i brought it to the body shop for repair estimates the body shop manager created a fraudulent estimate with images of a different vehicle in an attempt to deny responsibility. They ruined a brand new cars exterior. Refused to take responsibility. Committed fraud to hide their damage. More
Kim Hicks was wonderful to work with! I knew I wanted a Subaru, and this dealership had a great selection of different models to look at and test. I ended up falling and love and taking i I knew I wanted a Subaru, and this dealership had a great selection of different models to look at and test. I ended up falling and love and taking it home the same day! More
Excellent service! They answered all my questions and they helped with other things that I asked about. Thanks! They answered all my questions and they helped with other things that I asked about. Thanks! More
Excellent customer service in a first-class facility. Very happy with our vehicle. Will be sure to recommend McLaughlin to all of our family and friends. Very happy with our vehicle. Will be sure to recommend McLaughlin to all of our family and friends. More
It was a very professional and pleasant experience. Would definitely recommend our sales representative Kim Hicks and our financial manager Noland Kropf to anyone interested in purchasing a vehicle. Th Would definitely recommend our sales representative Kim Hicks and our financial manager Noland Kropf to anyone interested in purchasing a vehicle. They made the experience very easy and enjoyable! More