McLarty Daniel Nissan
Bentonville, AR
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Johnnie made me feel very welcomed from the beginning until the end of the sale. until the end of the sale. More
I have purchased many new vehicles, this was the best experience I have had. The salesman and the service department are amazing. I would say you have very valuable team members that helped me with my pu experience I have had. The salesman and the service department are amazing. I would say you have very valuable team members that helped me with my purchase. I will continue to use this dealership moving forward. Thank you guys!!!! More
Cruz was incredible—he put in hours of hard work to make sure we got exactly what we wanted. His dedication truly made it happen! sure we got exactly what we wanted. His dedication truly made it happen! More
It was a good experience, and they were very helpful with everything. They got us what we needed. everything. They got us what we needed. More
Cruz is the best! He is honest and doesn't pressure you into anything. He is also very knowledgeable about the vehicles he is selling. Down to earth. Very people fri He is honest and doesn't pressure you into anything. He is also very knowledgeable about the vehicles he is selling. Down to earth. Very people friendly. I highly recommend him of you want a hassle free purchase. More
Cruz was amazing. Can’t beat his service. He did all he could and all he needed to do to get us the deal we wanted the deal we needed. I suggest him 110% cool guy. Can’t beat his service. He did all he could and all he needed to do to get us the deal we wanted the deal we needed. I suggest him 110% cool guy. More
The customer service at this dealership was top notch. The entire time from just being interested in looking around all the way to signing the dotted line, it was made sure I understood everything and I r The entire time from just being interested in looking around all the way to signing the dotted line, it was made sure I understood everything and I received fast communication. More
Do not use or trust the service department! Gave them 2 chances and will never be back. First time they said my (fairly new) car needed thousands in work. Second opinion proved that false. The Gave them 2 chances and will never be back. First time they said my (fairly new) car needed thousands in work. Second opinion proved that false. The most recent visit was beyond frustrating. They are well aware the ball was dropped many times. I’m just done. More
I had a truly terrible experience with this dealership initially. I brought in my previous vehicle to the service department and had a lot of trouble with a lack of communication. I later decided to trade initially. I brought in my previous vehicle to the service department and had a lot of trouble with a lack of communication. I later decided to trade in said vehicle for a newer model available on the used lot. This process was truly terrible, but I now know that this was due to an untrained salesman (he was a new hire and had not passed his Nissan training) and not the company as a whole. The salesman could not answer my basic questions and put us under a lot of pressure to buy the vehicle immediately. I had a written offer from another dealership for a few thousand dollars more than what they were offering here, which I told my salesman. He then handwrote an agreement stating that I would to buy this car no matter how financing worked out or what my payment may be if he agreed to go to the manager to ask them to match the offer I had from the other dealership. I tried asking clarifying questions to make sure this was not a binding document agreeing to purchase this car if they agreed to offer $2k more. He raised his voice at us in frustration and clarified that yes, signing this paper would mean that I have to buy the car today if he agreed to ask the manager for the higher trade in offer. We decided this was not worth it and continued with the lower offer. He continuously have inaccurate or outright incorrect information to make the deal happen. I now understand that he was new and untrained, but I also feel that this dealership should not allow untrained salesman on the floor unsupervised. This week I have had so spend several days calling and leaving voicemails with multiple people in multiple departments trying to get the required paperwork to get tags on this vehicle. I finally got connected with a manager to help with this and I now have my paperwork. This is another example of how this dealership's communication has room for improvement. **disclaimer: this review was previously much longer and more negative, but I have since spoken with 2 managers and have received much clarification. The customer relations manager assured me that she would be re-evaluating how they do training for future new hires so that this does not occur again. I appreciate the response of management to this situation. Overall, this dealership needs to work on communication (i.e. responding to calls and voicemails), but I can tell their management wants to improve. More