McLarty Daniel Nissan
Bentonville, AR
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,691 reviews
Our sales rep was the best! !!! He showed us several options and helped me pick the right one. !!! He showed us several options and helped me pick the right one. More
My wife and I have never had a better experience anywhere else.Reinaldo, Monte and Adam made everything quick and easy, else.Reinaldo, Monte and Adam made everything quick and easy, More
Excellent service and quick help. We were in town for one day from out of state. Found a truck we liked and they helped us get it no problem! My son bought his first truck at the sam We were in town for one day from out of state. Found a truck we liked and they helped us get it no problem! My son bought his first truck at the same time. They weren’t pushy and helped us get a fair deal with a trade-in. We were VERY pleased with this dealership and our salesman Cruz! Ask for Cruz if you are interested in purchasing from here! More
I had an SUV that I had been trying to sell. I received low ball offers from various lots in the area. I went to the Nissan dealership actually looking at a vehicle. Had a chance to talk to Dan I received low ball offers from various lots in the area. I went to the Nissan dealership actually looking at a vehicle. Had a chance to talk to Dan and explain my issue and he offered to buy it. He even gave me the highest offer than any one else. I felt like I was a real customer even though I was not purchasing a vehicle from them at the time. Dan was very courteous and explained the whole process. I would definitely buy my next vehicle from them. More
DO NOT BELIEVE ANYTHING MCLARTY-DANIELS NISSAN TELLS YOU! DECEPTIVE, TREATS LOYAL BUYERS AND SERVICE DEPARTMENT CUSTOMERS TERRIBLE! Today, as my 2008 Mini Cooper has been in the shop for 3 months. The DECEPTIVE, TREATS LOYAL BUYERS AND SERVICE DEPARTMENT CUSTOMERS TERRIBLE! Today, as my 2008 Mini Cooper has been in the shop for 3 months. The deceptive practices have continued and the Service Advisor (S.A.) Matt Decker has been the catalyst for the cover up as to explaining why they performed a repair that does not fix the problem. The car was towed into their Service Department (S.D.) because there was no oil in the engine. About a week before, the oil was changed at McLarty-Daniel, as I regularly do to both of my personal vehicles, as well as my commercial vehicles. (I purchased extended warranties in addition to the Lifetime Warranty that came with the car.) Let me add that I have been a loyal customer since 2013 and my personal vehicles were purchased at McLarty-Daniels. When I make the statement of being a LOYAL customer, I bring ALL 4 of my vehicles to McLArty-Daniels for service. Yet today's actions showed me that McLarty-Daniels IS NOT IN THE BUSINESS OF TAKING CARE OF BUSINESS, nor treating customer loyalty with ANY respect. During this 3 month episode, the original diagnosis was that the Mini needed a new engine. When I referred to the Lifetime Warranty that came with the car when it was purchased, they say the claim was rejected due to "engine failure due to overheating." S.A. Matt Decker informed me of this days after the car was towed concerning it not having any oil in the motor. Prior to that, there was no issue about overheating. For 3 months, the diagnosis focused on overheating, thus they replaced the temperature sensor/gauge and a thermostat. They indicated that was the only issue with the car. The lengthy delay was due to "trouble getting parts" but all along, my concern was to get a clear answer as to the oil problem, (especially since the oil had just been changed a week ago before). This is the main concern inchich the Service Department has danced around, deflected and ignored. When pressed about the concerns of the delay, the misdiagnosis, and the Warranty issue, Matt then brings the Mini back into the shop to do a 'once-over' before the vehicle is picked up. About 20mins later, he called me to inform me that tech said it was "misfiring'. The car, after being 'repaired' is not fixed and my fear is that the next breakdown will result in major repair cost, due to McLarty-Daniels' Nissan deception and incompetence. Today was the last draw: finally Matt told me to "pick it up and take it somewhere else". If you read other reviews concerning McLarty-Daniels Nissan, you will see a common pattern of deception, incompetence, mistreatment of loyal customers and overall very bad experiences. THis call out is to WARN EVERYONE doing business with McLarty-Daniels to AVOID AT ALL COST; because it will be a COSTLY tribulation to you in the end... More
Cruz and the team set me up in my dream truck and the experience was great. They weren’t pushy or shady would 100% recommend buying here! experience was great. They weren’t pushy or shady would 100% recommend buying here! More
I was discouraged by the time I met Johnnie and she turned my day around and I'm happy I stayed. I was able to get what I needed and would definitely recommend Johnnie at Nissan to friends and family. turned my day around and I'm happy I stayed. I was able to get what I needed and would definitely recommend Johnnie at Nissan to friends and family. More
I had a few good experiences. Overall, I would give zero stars, if I could. My experience with this dealership has escalated to the point of the Better Business Bureau. Just know, Overall, I would give zero stars, if I could. My experience with this dealership has escalated to the point of the Better Business Bureau. Just know, it is “normal” for brand new 2024 Nissan Altimas to shift incorrectly from the 3rd and 4th gears. Per the Service Manager, Paul, there is “nothing they can do about it.” Please know, you are expected to do your own due diligence on specifics of each vehicle. They “solved” the issue of my brand new screen flickering/strobing- the issue was back a week later and I have yet to receive the requested documentation on services performed. Per Tionie, Owner Loyalty Manager, sales staff are “only going by the training that is given from Nissan about their product.“ So, McLarty Daniel does not train their sales team on the specifics of the models they are selling? I was relayed false information regarding the capabilities of my vehicle and they offered absolutely no recovery. I’ve actually been waiting for over a month to hear from the one who does have authority to offer recovery, Austin Williams. More
Professional, knowledgeable, and you could tell they cared about the actual needs of the Customer. One of the Managers, Dan Porter, took an extra amount of time to answer all our questions and most imp cared about the actual needs of the Customer. One of the Managers, Dan Porter, took an extra amount of time to answer all our questions and most importantly "listened" and understood our individual needs. Too many Dealerships rely on smoke and mirrors...But Dan Gave us straight answers. Absolutely the best place to purchase a vehicle in the 4 State area! More
Dan Porter was a very Impressive employee. He was patient and made us feel. Like the most important people in the showroom. I liked his demeanor and helpfulness in finding the right vehicle f He was patient and made us feel. Like the most important people in the showroom. I liked his demeanor and helpfulness in finding the right vehicle for my family. I won't go anywhere else. Thanks Dan for a great experience 👍 😀 More