McLarty Daniel Nissan

Completely dedicated time was given to me during the period of show casing vehicles and features Most show cased vehicles fell into my criteria, but I also got a view of boundary values beyond my desir period of show casing vehicles and features Most show cased vehicles fell into my criteria, but I also got a view of boundary values beyond my desired criteria.. This allowed me to make a better purchase decision There was no rush or forced ambience for my decision making, which I really appreciated More

Everything went well and had a great experience, we were attended quickly. Angel provided amazing service. attended quickly. Angel provided amazing service. More

I bought my car from McLarty Daniels in 2015. We have used their service department since before we bought our car there. We drive almost two hours to have them work on our car. One tech told me We have used their service department since before we bought our car there. We drive almost two hours to have them work on our car. One tech told me that I had a pristine service record. I brought my car in Friday because it has been leaking on the passenger side when it rains. A simple Google search says this is likely clogged drains from the sun roof. I also had a small piece of weatherstripping pop up. Both potential issues were mentioned when we scheduled the appointment. We scheduled an appointment to have it looked at and possibly fixed. When I arrived, I was told that they likely couldn’t get to it despite the appointment. I was told my issue was “a Monday problem” by Nick. I sat there for hours while they did nothing on my car and then my husband was told by Charles that they would understand if we went elsewhere to have it fixed because they had scheduling issues that I was made to feel like they were my problem. If I were under warranty they would give me a rental. Never mind that I was willing to pay to have the issue fixed today. They do not care if you are a loyal customer. They do not care if they have a faulty design. You can make an appointment but good luck getting help. The paper left in the car also said I needed an alignment, which is strange because I had that done on the car two weeks ago. The service manager called this morning. The Owner Loyalty Service Manager made a lot of promises yesterday that apparently were lies. They had zero intentions of making it right because I left a negative review. In the span of the conversation today, I was continually talked down to and told how it was unreasonable that I should expect my car to be looked at on the day of an appointment and told how difficult of an issue this would be to be fixed only at the end of the call to have him realize that we had mentioned a specific issue when we made the appointment and I referenced it yesterday when checking in. It would be a simple fix but they don’t do that there. Had we returned we would have had our car there for days on end costing us no telling how much for an issue they couldn’t fix but couldn’t tell me that yesterday because I dared to make an appointment on a Friday. Don’t worry the service manager Paul won’t be held hostage by Google reviews and he doesn’t care if you bought your car there and have brought it back for service for 8 years. You can just go elsewhere which is exactly what we will be doing. We won’t spend another dime at McClarty Daniels after being loyal customers for years and had planned to buy our next car there but management doesn’t want our business and are completely uninterested in my experience or making it right. More

It’s a very welcoming and professional staff. Our sales agent, Jimmy Truong, went to great lengths to help find the right car for us. Our sales agent, Jimmy Truong, went to great lengths to help find the right car for us. More

Carlos handled my car purchase exceptionally well and I appreciate his patience and dedication to customers. appreciate his patience and dedication to customers. More

Chris and Adam went above and beyond making my buying experience so easy and comfortable. experience so easy and comfortable. More

FILED A COMPLAINT WITH BBB AND ARKANSAS ATTORNEY GENERALS OFFICE!!! Great Management Team !!!! Never use McLarty Daniel Nissan service department! !!! I purchased a 2017 Chevy Cruze from McLarty Daniel Nis OFFICE!!! Great Management Team !!!! Never use McLarty Daniel Nissan service department! !!! I purchased a 2017 Chevy Cruze from McLarty Daniel Nissan about a month ago, I haven’t even made a payment on it. Was quoted over the phone $194 by Adam. Then when I arrived they charged me $242 for a gas cap replacement. $39.95 for gas cap, $150 diagnostic, and $48 in taxes!!! I guess ADAM can’t read a computer screen correctly! Not covered under any warranty they said! Talked to Service manager Charles the next day, “You paid for services he said and you’re out of luck!!! We won’t give you your money back!! I WILL NEVER RETURN TO YOUR DEALERSHIP AGAIN!!! GREAT CUSTOMER SERVICE!!! I will never go back!!! More

One of my top experiences purchasing a new vehicle. Clean, helpful, respectful, and honest. Trustworthy Clean, helpful, respectful, and honest. Trustworthy More

I had a wonder experience buying my first adult car here! Would recommend buying from McLarty Daniel Nissan! Would recommend buying from McLarty Daniel Nissan! More

Jason Finnell is a great manager and the sales team went above and beyond to help me. Billy and Chapman are very friendly and helpful. Overall I was very pleased with their service. The financial department above and beyond to help me. Billy and Chapman are very friendly and helpful. Overall I was very pleased with their service. The financial department was great also. 👍 Thanks to all! James E Scantlin More