McKinnon Toyota
Clanton , AL
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18 Reviews of McKinnon Toyota
I recently had my Toyota RAV4 serviced at McKinnon Toyota, and I couldn’t be more pleased with the experience! The service team was professional, efficient, and kept me informed every step of the way. Toyota, and I couldn’t be more pleased with the experience! The service team was professional, efficient, and kept me informed every step of the way. From the moment I arrived, I felt like a valued customer. They addressed all my concerns, completed the maintenance quickly, and even performed a complimentary inspection to ensure everything was in top shape. I love having my vehicle serviced here! More
I HAVE BOUGHT 3 VEHICLES FROM MCKINNON. LAST ONE WAS A $43,000 GR COROLLA PREMIUM, 2024. THE SALES GUY, "$100 MAN STEVE" DID NOT HAVE THE DECENCY TO CALL ME LATER AND THANK ME. WHEN I CALLE LAST ONE WAS A $43,000 GR COROLLA PREMIUM, 2024. THE SALES GUY, "$100 MAN STEVE" DID NOT HAVE THE DECENCY TO CALL ME LATER AND THANK ME. WHEN I CALLED HIM, HE DIDN'T KNOW WHO I WAS. I DON'T APPRECIATE THAT BECAUSE I HAVE BOUGHT 3 CARS FROM MCKINNON FROM 2016 TO 2024. SHOW ME MORE RESPECT! More
This was the easiest, best car buying experience of my life. The salesperson Dennita was incredible. She really went above and beyond my expectations. She made sure all my questions were answered and that life. The salesperson Dennita was incredible. She really went above and beyond my expectations. She made sure all my questions were answered and that the car was exactly what I wanted. While I was waiting on it to be detailed, she sent me pictures and communicated with me. I had a question and she immediately had me on FaceTime addressing my concern. After the sale she sent me an email making sure I was happy with everything. She has a customer for life now. The sales manager and general manager were absolutely incredible. The easiest negotiation I have ever done. This was a zero stress sale for me. No running back and forth playing games, just a fair price for a great car. The price was in the middle of the Kelly blue book value. They could have sold the car for way more, considering everyone else had their 4Runners at $5,000 above high retail kbb. I was at the gas station where I met the owner of the dealership and he wanted to make sure that I was happy with my purchase. Absolutely I am happy with you for providing the best experience ever buying a car. I will ONLY buy from you now. More
Too busy playing on phone to greet service customer. I had to go in and get them after waiting over 10 minutes on the service line. Refused request to use Toyota Genuine Motor Oil for oil change service. had to go in and get them after waiting over 10 minutes on the service line. Refused request to use Toyota Genuine Motor Oil for oil change service. More
Best Car Buying Experience Ever There is nothing I hate more than buying a car. The process is one of distrust and so time consuming that I have felt like I was being held against m There is nothing I hate more than buying a car. The process is one of distrust and so time consuming that I have felt like I was being held against my will. Not so at McKinnon. They were courteous to a fault and I was in and out in less than 2 hours. Dusty, my sales person, was kind, listened to what I wanted and really worked with management to get me the best deal. And the Finance department was amazing to work with. No pressure, just getting me through the process! I will buy all my cars here from now on and I suggest everyone else does the same. More
McKinnon Finance I was satisfied with the deal I got but the experience with their finance department was horrible. They seemed to be extremely miffed that I could get I was satisfied with the deal I got but the experience with their finance department was horrible. They seemed to be extremely miffed that I could get a much better interest rate than theirs and then Robert Webb in Finance was not cooperative at all in dealing with my credit union to get the transaction done. He claimed it was supposed to be a cash deal when we were talking about financing from the get go and I needed the best rate I could get. They were a full point higher than what I could get so obviously took advantage of my own credit union. It seems obvious that while they may have good pricing on vehicles but when they don't get the financing, the customer service goes down the drain. I drove an hour and an half to deal with them for the savings but will look hard locally before I would go back there for my next purchase. More
Pure underhand I did my homework online, followed tips from "Edmunds" in an attempt to get fair price on a New truck. Once they figured out I knew their tactics, th I did my homework online, followed tips from "Edmunds" in an attempt to get fair price on a New truck. Once they figured out I knew their tactics, the only price quote they would give was actually higher than advertisements show on their website, I assuming because I wouldn't play along with McKinnon's deceitful business practices. Very nice to your face, NOT honest when it comes maximizing profits. More
Great place to buy a new car I have never been to a place that was so outgoing to help me understand each vehicle and choose the best one to suit my needs. They answered every qu I have never been to a place that was so outgoing to help me understand each vehicle and choose the best one to suit my needs. They answered every question, they took the time that I need, and made buying a car and easy and exciting experience. Terrell was awesome. More
Best dealership I've ever seen This dealership gave me an excellent price on a used car which was in great shape and is the perfect car for my needs. They allowed me to drive it to This dealership gave me an excellent price on a used car which was in great shape and is the perfect car for my needs. They allowed me to drive it to my mechanic for a checkup who told me that he would buy it if I didn't. Their showroom is fantastically clean especially the bathrooms. All of my questions were answered promptly. Chris Godwin was the sales representative who handled the transaction efficiently and courteously. Johnny and Shane bent over backwards to make sure that I was a satisfied customer. I will highly recommend this dealership and will purchase from them again if I need any more vehicles. They made me feel special. More