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McKinney Buick GMC
Mckinney, TX
700 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 700 reviews
January 21, 2024
Sales people not willing to negotiate so I would never bother buying a vehicle from them. However, their service department is decent. The downside is the prices don’t include the labor cost. They also ad bother buying a vehicle from them. However, their service department is decent. The downside is the prices don’t include the labor cost. They also add xx fees like shop fees. There is something strange about the way they calculate sales tax as well. Overall, I like their service department. More
by RoadService
Employees Worked With
Laura Claydon
December 23, 2023
Great service. Josh is always courteous and professional and knows me by name whenever I come in for service. That means a lot to me especially when I'm a loyal cus Josh is always courteous and professional and knows me by name whenever I come in for service. That means a lot to me especially when I'm a loyal customer of this dealer. More
by ofb
Employees Worked With
Joshua Moreno
November 25, 2023
Horrible customer service, zero respect. Poor leadership. Poor salesmanship. Untrustworthy. Poor service department. Poor finance department. Poor leadership. Poor salesmanship. Untrustworthy. Poor service department. Poor finance department. More
by garrett.christi
Employees Worked With
Rhod Johnson
November 19, 2023
My 2016 Yukon received a GMC recall for a defective taillight in 2019 or 2020. Unknown to me the recall for this defect had a 72,000 mile limit for the dealer to replace with no charge. However, I dri taillight in 2019 or 2020. Unknown to me the recall for this defect had a 72,000 mile limit for the dealer to replace with no charge. However, I drive approximately 27,000 miles a year therefore my vehicle was already passed the mileage limit when I received the recall notice and I had to pay for the replacement Three years later the same light had the same problem and had to replace the light AGAIN because the DEFECTIVE replacement had only a two year warranty. Bottom line this isn’t right or fair to me as a customer! Although I’m in the market for a new vehicle - it probably won’t be a GM product!! More
by Autry Warren
Employees Worked With
Sam Whisenhunt
November 15, 2023
Was told had trucks that fit my need. When I came next day said they were sold and computers not updated . Ending up buying one. Came next day to pay , and would not take a cashier check. When I came next day said they were sold and computers not updated . Ending up buying one. Came next day to pay , and would not take a cashier check. Was not told that , only no credit card. Cashier check is better than a personal check. Did not make any sense and caused more hassles . More
by jim.m.owens1
Employees Worked With
Derrick was my sales not female shown
