McKinney Buick GMC

BOUGHT A TRUCK 20011 CANYON WITH 7700 MILES, CARFAX DID SHOW A REAR COLLISON BUT THEY SAID IT WAS FIXED LIKE NEW !!!!, AFTER HAVING TRUCK 3 WEEKS I FOUND SOME BOLTS OFF ON FRONT SPOOLER/NOISES FROM MOTOR. SHOW A REAR COLLISON BUT THEY SAID IT WAS FIXED LIKE NEW !!!!, AFTER HAVING TRUCK 3 WEEKS I FOUND SOME BOLTS OFF ON FRONT SPOOLER/NOISES FROM MOTOR.MOLDING FALLING OFF/BED OVER 1" TO ONE SIDE BY CAB & BACK OF TRUCK BED SETS AT 2" LOWER THAN A NEW ONE. THEY WILL NOT TRADE EVEN FOR A OLDER MODEL TRUCK, CAUSE THEY KNOW THIS ONE IS CRAP !!!!! MUST HAVE A BENT FRAME!!!!!!!!!!!!!! , WAS TOLD IT HAD A 6 CYLENDER / IT HAS A 4 , THEN TOLD IT WAS A 5,, IT'S A 4 CYLENDER,, they are trying to work with me now, i give them a ok tell truck is fixed ***** UPDATED ********* well they said they would try to fix the truck but i didn't have time to bring it in, well i got some time off and this Dearlership could of had this truck from Wednesday to Saturday evening this week, now i'm told they can't get it in tell next week, WHAT A JOKE !!!! so looks as i was right and this Dearlership will LIE and do what they can to get you out with JUNK and never want you back !!! NEVER DEAL WITH WITH THIS DEARLERSHIP !!!!! the only one that keep his promiss was the salesman ! i got one set of keys and he got me the 2nd set !! thanks james in used cars sales !!!! More

I went look for a Buick LaCross and agreed on a price including my trade in. They didn't have the car in stock, but told me that they had located a car at one of the dealers in the area. They promised to including my trade in. They didn't have the car in stock, but told me that they had located a car at one of the dealers in the area. They promised to get me the car the next week, so I put down $500 as the honest money. The salesman didn't call me for several days, so I called him. He told me the car was there, but his manager (Brian) needed to make sure the car had no problems. The next day I called again and the salesman changed his story. He said that the car was no longer available because the other dealership sold the car to someone else. More

The sales experience was very good. We were able to come to agreement through easy negotiation where both parties won. After purchasing the vehicle, we chose to use the service department to correct da to agreement through easy negotiation where both parties won. After purchasing the vehicle, we chose to use the service department to correct damage that was done to the rear bumper. We had some issues with quality of paint applied to the vehicle. The quality of the repair was not up to par. We had some challenging discussions with the support team to get this resolved. Fortunately, the leadership is engaged and is helping address the issue. This shows willingness to service customers. More

What a great experience. Everything went smoothly with extremely friendly personnel. Brandy Smith was a fantastic help with all my issues. You can't go wrong with these folks! extremely friendly personnel. Brandy Smith was a fantastic help with all my issues. You can't go wrong with these folks! More

Best experience with a dealer to date. He listened to our needs and did not try to push additional and more expensive models on us. Great experience needs and did not try to push additional and more expensive models on us. Great experience More

Sales manager was rude to us and emplyees, He would not allow us to take a written quote and low balled our trade-in. The dealership did every car dealer trick in the book. Interest in my customer satisfac allow us to take a written quote and low balled our trade-in. The dealership did every car dealer trick in the book. Interest in my customer satisfaction was only after the transaction. Traded with this dealer only due to location - don't make that mistake. More

I was in a bad way with a previous car deal and this dealership helped me out of that and took care of my issues as best they could, they never acted upset or irritated with me and their quality from th dealership helped me out of that and took care of my issues as best they could, they never acted upset or irritated with me and their quality from the maintenance to sales to their vehicles is outstanding. I will definitely be back in the future for my next vehicle purchase. Highly recommended!!!! More

The staff at this dealership is friendly and easy to work with, but at the same time, very efficient. The building and lot are clean and well-arranged. The location is also easily accessible, which should ma with, but at the same time, very efficient. The building and lot are clean and well-arranged. The location is also easily accessible, which should make our lives easier when it comes to bringing our new car in for service. In all, this was one of the best car-buying experiences we've had. More

The service we received when we bought our used car was really good. We never felt pushed to buy and the agent was friendly and patient. We had been in other dealership browsing for used cars and the sal really good. We never felt pushed to buy and the agent was friendly and patient. We had been in other dealership browsing for used cars and the salesmen were awfully pushy! We enjoyed our visit and have enjoyed the car even more. Everyone was very professional. More

My Buick Enclave needed some routine maintenance performed. After the service department closed on a Saturday night I discovered a problem with my vehicle. I went to the dealership and they went out performed. After the service department closed on a Saturday night I discovered a problem with my vehicle. I went to the dealership and they went out of their way to get me a loaner for the weekend so we could get home. Very good customer service! More