Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
McKinney Buick GMC
Mckinney, TX
687 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 687 reviews
March 08, 2024
Very difficult to work with from the internet director, sales team all the way to the general sales manager. Practically had to beg them to work with me on getting a general number for a trade in. Unfortun sales team all the way to the general sales manager. Practically had to beg them to work with me on getting a general number for a trade in. Unfortunately the internet price ISNT the price that they will start discussing. A surprise 3k will get added without warning. Surprisingly I’ve never had this much issue with a dealership than this one. I really hope they don’t treat any other consumers this way. 0 out of 10 would not recommend. More
by ZM
Employees Worked With
Ty Charles
March 07, 2024
All of the people I have done business with have been knowledgeable, courteous, and helpful. I have been a customer for years and I have never been unhappy with the service or the people knowledgeable, courteous, and helpful. I have been a customer for years and I have never been unhappy with the service or the people More
by Fjstevens1
Employees Worked With
Sam and Mike
March 06, 2024
Been coming here for 5 years and they’ve always gotten me in and out in a timely manner. My service advisor is normally Josh, but today Sam helped me, but they are all knowledgeable and professional. in and out in a timely manner. My service advisor is normally Josh, but today Sam helped me, but they are all knowledgeable and professional. More
by IWarhol
Employees Worked With
Sam
March 05, 2024
Service in the shop area needs improvement. Two and one half hours for an oil change. The 3% surcharge for credit card use is outrageous. I don’t think I will return. Two and one half hours for an oil change. The 3% surcharge for credit card use is outrageous. I don’t think I will return. More
by Cmorse0163
Employees Worked With
Sam Whisenhunt
March 03, 2024
McKinney Buick GMC is the best dealership in the North Texas area l have purchased 7 vehicles from them since 2005 their service department is top notch Texas area l have purchased 7 vehicles from them since 2005 their service department is top notch More
by uncared_tire.0o
Employees Worked With
Joshua Moreno
February 27, 2024
Was taken advantage of again. Bought tires (Michelin, LTXMS2 ) at McKinney Buick, GMC. They said they are the identical warranty to discount tire of which I have bought nearly 20 Bought tires (Michelin, LTXMS2 ) at McKinney Buick, GMC. They said they are the identical warranty to discount tire of which I have bought nearly 20 sets in my lifetime. Had a blowout, they charged me $50 because they prorated the tire. Every time I have done work at McKinney Buick GMC, I have been nickeled and dimed and sometimes, flat right out taken advantage of. Get your service somewhere else, this is the last time I will use them. More
by Mark
Employees Worked With
No name
