McKinney Buick GMC

Unhappy Customer Let me state first that our sales rep, Shae Williams, was nice and courteous. It is the sales manager in pre-owned, John Williams, that I am unhappy Let me state first that our sales rep, Shae Williams, was nice and courteous. It is the sales manager in pre-owned, John Williams, that I am unhappy with and am basing this review on. As my wife and I were leaving the finance department, he walked right past us without saying a word. He smiled, but that was it - no congratulations, no handshake, no thank you for your business, nothing! While waiting on the SUV to be cleaned, he left his office two times and walked by us, and still nothing. Additionally, the very back of the SUV was not entirely clean and we didn't even get a full tank of gas. The last two items may seem petty, but I expect a tank of gas at the very least after spending what we did – give me more than 2 days worth of gas to drive around on. It was literally closing time when everything was finished, as John was starting to lock up and was turning off the lights when they brought us the vehicle, but that shouldn’t matter - we should get the same level of service and professionalism no matter what time of the day. It was clear to me that John did not appreciate our business and that he wanted us out so that he could get on home for the evening. We will never buy another vehicle from them. More

Great Experience Again!! Clarence is the man!!! Once again I went in to get my usual service and came out with a brand new GMC pickup and a deal I absolutely could not refuse. Clarence worked extrem Once again I went in to get my usual service and came out with a brand new GMC pickup and a deal I absolutely could not refuse. Clarence worked extremely hard to get me everything I wanted and more for my trade.. My truck was not even used good yet.. Clarence is a wonderful God fearing Christian man and a great person! I have never had so much fun and laughed so much while buying a new truck in my life! Thanks to everyone involved in making it happen again!!! Robert More

Michael Payne-Awesome! Just picked up my 2014 Yukon Denali from Michael in collision center. No one ever wants to take their vehicle into a collision center-especially one w Just picked up my 2014 Yukon Denali from Michael in collision center. No one ever wants to take their vehicle into a collision center-especially one with 2,000 miles on it-but dealing with Michael has made the experience much less distressing. He kept me well informed, always friendly and compassionate. Truck looks perfect again! I'm grateful to him for his excellence! More

Great experience Larry Beamer was my salesperson & he was amazing. I have never had anyone go over everything on a new car so completely. I would definitely go back to Larry Beamer was my salesperson & he was amazing. I have never had anyone go over everything on a new car so completely. I would definitely go back to him the next time I buy a new car. More

Clarence is the man! I went to the dealership to get some work done on my truck and was introduced to Clarence Davis after speaking to the service guy about my truck. Clar I went to the dealership to get some work done on my truck and was introduced to Clarence Davis after speaking to the service guy about my truck. Clarence had his brother show me around and before you know I was able to drive away in a new GMC Sierra, Texas edition. Clarence is very helpful, informative and God fearing man. Clarence is the guy to speak to about the purchase of a new vehicle. More