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McKinney Buick GMC
Mckinney, TX
688 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 688 reviews
January 27, 2015
ECM Failure In New Truck 2 Times Brand new GMC pickup and the ECM failed after driving approx. 800 miles. Part replaced after 6 days in the shop, drove about 200 feet and the check e Brand new GMC pickup and the ECM failed after driving approx. 800 miles. Part replaced after 6 days in the shop, drove about 200 feet and the check engine light came on again. Drove back into the service bay, they checked the codes and it showed the exact same failure. Sales & service people have been wonderful to deal with, I think my truck was just one of those bad ones that comes off the assembly line. Now in the process of trying to locate a replacement, the dealer is taking my original purchase back. More
by solbath
Employees Worked With
Aaron in Sales and Michael in Service
January 26, 2015
Great Experience From the time we walked in to the time we signed the deal, it was a great experience. I've never had such a good experience from a dealership. From the time we walked in to the time we signed the deal, it was a great experience. I've never had such a good experience from a dealership. More
by S A Thomason
Employees Worked With
Monte Montelongo, , Daniel Garcia
December 07, 2014
Excellent experience. incarservice They were efficient and friendly. Every request was honored and taken care of rapidly. .Daniel Garcia and a Hispanic gentleman who provided transport They were efficient and friendly. Every request was honored and taken care of rapidly. .Daniel Garcia and a Hispanic gentleman who provided transportation home were both efficient, friendly and pleasant. More
by bill mac
Employees Worked With
Daniel Garcia
November 06, 2014
Great Service! I purchased a new Buick Regal GS from this dealership. Yomi was very professional and courteous. The entire process was quick and painless. I drove aw I purchased a new Buick Regal GS from this dealership. Yomi was very professional and courteous. The entire process was quick and painless. I drove away with my new car in just a few hours and I am very pleased with my purchase. Superior service from all those involved! More
by steve.decordova
Employees Worked With
Yomi Bokini
October 07, 2014
New Car I recently purchased my new buick Encore from this dealership. The salesman was awesome and my overall experience was excellent!! It was my best new c I recently purchased my new buick Encore from this dealership. The salesman was awesome and my overall experience was excellent!! It was my best new car experience by far!! More
by cindy.daviswebster
Employees Worked With
Lesly Etienne
October 07, 2014
Excellent!! Service is exceptional Outstanding service! I left with the car of my dreams at an amazing price! This dealership changes the face of car buying!! Caring for customers a Outstanding service! I left with the car of my dreams at an amazing price! This dealership changes the face of car buying!! Caring for customers and the community every step of the way!! More
by Dkrasnesky
Employees Worked With
Lesly Eitenne , Johnny Vines
September 21, 2014
Excellent Job Yomi!! we went to 3 dealerships in OK and were not happy with our experience. So, we went on line and found the car we were looking for. After multiple pho we went to 3 dealerships in OK and were not happy with our experience. So, we went on line and found the car we were looking for. After multiple phone calls, we narrowed the selection down to one car. We told the salesman that we might change our mind after we traveled 350 miles and saw the car in person. Yomi met us at the front desk and made us feel very comfortable by asking I we needed anything to eat or drink, was very polite and knowledgeable, and spent the time we needed without us feeling pressured. He answered all our questions and explained everything to us. Yomi was GREAT and we would reccomend him to anybody. More
by Vivcou
Employees Worked With
Yomi and Daniel in finance
September 20, 2014
Thank you RICHARD for The BEST Car Buying Experience. I have to be honest.. the Saturday we headed out to go car shopping... we were DREADING the dealerships. That all changed once we got to Mckinney Buic I have to be honest.. the Saturday we headed out to go car shopping... we were DREADING the dealerships. That all changed once we got to Mckinney Buick GMC and met Richard. Our car salesman Richard was AWESOME! Made us very comfortable and made us feel that we were in control of the experience... did not feel pressured at all as we have been before at other dealerships. That was the part of the dealerships that we were dreading.... the aggressive pushiness that sometimes comes along with car shopping... this was not the case. Richard was seriously THE BEST! Once we had test driven the cars of our choice and decided on a car, the purchase from there forward went very smoothly . And the cherry on top? We got an AWESOME deal. I do also have to thank a gentlemen I believe was named James. He was also VERY VERY helpful to us with finalizing the deal before heading into the finance dept to complete the paper work. He too made the experience very comfortable for us. No pressure at all. I have already recommended my family and friends to go to Mckinney Buick GMC for their next car purchase.. and I absolutely will be back... and RICHARD, we will be looking for you. Thank you so much Richard for the AWESOME car buying experience. You were wonderful and we are in love with our 2013 Hyundai Elantra. THANK YOU RICHARD.... and thank you MCKINNEY BUICK GMC More
by hulahips226
Employees Worked With
Richard
September 18, 2014
Buying a Car Made Easy These guys are a class act. Buying a car is hard and they made it easy. I came in looking for something and they delivered in a big way. Thanks Yomi These guys are a class act. Buying a car is hard and they made it easy. I came in looking for something and they delivered in a big way. Thanks Yomi and Co. More
by kapsigcesar
Employees Worked With
Yomi Bokini
September 12, 2014
Unhappy Customer Let me state first that our sales rep, Shae Williams, was nice and courteous. It is the sales manager in pre-owned, John Williams, that I am unhappy Let me state first that our sales rep, Shae Williams, was nice and courteous. It is the sales manager in pre-owned, John Williams, that I am unhappy with and am basing this review on. As my wife and I were leaving the finance department, he walked right past us without saying a word. He smiled, but that was it - no congratulations, no handshake, no thank you for your business, nothing! While waiting on the SUV to be cleaned, he left his office two times and walked by us, and still nothing. Additionally, the very back of the SUV was not entirely clean and we didn't even get a full tank of gas. The last two items may seem petty, but I expect a tank of gas at the very least after spending what we did – give me more than 2 days worth of gas to drive around on. It was literally closing time when everything was finished, as John was starting to lock up and was turning off the lights when they brought us the vehicle, but that shouldn’t matter - we should get the same level of service and professionalism no matter what time of the day. It was clear to me that John did not appreciate our business and that he wanted us out so that he could get on home for the evening. We will never buy another vehicle from them. More
by camblam
Employees Worked With
Shae Williams, John Williams
