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McKinney Buick GMC
Mckinney, TX
680 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 680 reviews
April 22, 2015
It was painfree! My husband and were greeted promptly and granted a test drive immediatley. The specs and fuctions on our new Verano were explained and tested while w My husband and were greeted promptly and granted a test drive immediatley. The specs and fuctions on our new Verano were explained and tested while were waiting to finalize all the legal paperwork. The staff were pleasant and helpful. Felt like family. More
by MrsStone
Employees Worked With
Larry Beamer and Mark Munden
April 09, 2015
Not worth your time - poor customer service! After driving from Carrollton to McKinney on a Monday to see a car we found on their website, they car was not what we saw online and it almost felt l After driving from Carrollton to McKinney on a Monday to see a car we found on their website, they car was not what we saw online and it almost felt like "bait and switch". It was a 2014 Acadia Denali but the miles were not 42 but 2900. They knew the day before we were coming but the car was not even cleaned up - old food and trash on the floor. Then when we said we were not interested but wanted them to research to find others, they weren't very helpful. We let them do a trade review for our car when we were there which we never got anything from them. We expected some contacts from them the day after we were there but no one followed up. That was a Tuesday - the next day we went to Ewing GMC and bought a 2015 Acadia Denali on the next Saturday, 4 days after we were first at Ewing. I tried to contact the GM at McKinney and he never replied to my calls so I could share with him why we felt their customer service was so bad and how we were treated when we tried to work with them. Don't waste your time here - go the Ewing GMC and talk to Robert Turlington to get great customer service and great prices! More
by sc
Employees Worked With
Johnny Vines, Ryan Williams
January 27, 2015
ECM Failure In New Truck 2 Times Brand new GMC pickup and the ECM failed after driving approx. 800 miles. Part replaced after 6 days in the shop, drove about 200 feet and the check e Brand new GMC pickup and the ECM failed after driving approx. 800 miles. Part replaced after 6 days in the shop, drove about 200 feet and the check engine light came on again. Drove back into the service bay, they checked the codes and it showed the exact same failure. Sales & service people have been wonderful to deal with, I think my truck was just one of those bad ones that comes off the assembly line. Now in the process of trying to locate a replacement, the dealer is taking my original purchase back. More
by solbath
Employees Worked With
Aaron in Sales and Michael in Service
January 26, 2015
Great Experience From the time we walked in to the time we signed the deal, it was a great experience. I've never had such a good experience from a dealership. From the time we walked in to the time we signed the deal, it was a great experience. I've never had such a good experience from a dealership. More
by S A Thomason
Employees Worked With
Monte Montelongo, , Daniel Garcia
December 07, 2014
Excellent experience. incarservice They were efficient and friendly. Every request was honored and taken care of rapidly. .Daniel Garcia and a Hispanic gentleman who provided transport They were efficient and friendly. Every request was honored and taken care of rapidly. .Daniel Garcia and a Hispanic gentleman who provided transportation home were both efficient, friendly and pleasant. More
by bill mac
Employees Worked With
Daniel Garcia
November 06, 2014
Great Service! I purchased a new Buick Regal GS from this dealership. Yomi was very professional and courteous. The entire process was quick and painless. I drove aw I purchased a new Buick Regal GS from this dealership. Yomi was very professional and courteous. The entire process was quick and painless. I drove away with my new car in just a few hours and I am very pleased with my purchase. Superior service from all those involved! More
by steve.decordova
Employees Worked With
Yomi Bokini
October 07, 2014
New Car I recently purchased my new buick Encore from this dealership. The salesman was awesome and my overall experience was excellent!! It was my best new c I recently purchased my new buick Encore from this dealership. The salesman was awesome and my overall experience was excellent!! It was my best new car experience by far!! More
by cindy.daviswebster
Employees Worked With
Lesly Etienne
October 07, 2014
Excellent!! Service is exceptional Outstanding service! I left with the car of my dreams at an amazing price! This dealership changes the face of car buying!! Caring for customers a Outstanding service! I left with the car of my dreams at an amazing price! This dealership changes the face of car buying!! Caring for customers and the community every step of the way!! More
by Dkrasnesky
Employees Worked With
Lesly Eitenne , Johnny Vines
September 21, 2014
Excellent Job Yomi!! we went to 3 dealerships in OK and were not happy with our experience. So, we went on line and found the car we were looking for. After multiple pho we went to 3 dealerships in OK and were not happy with our experience. So, we went on line and found the car we were looking for. After multiple phone calls, we narrowed the selection down to one car. We told the salesman that we might change our mind after we traveled 350 miles and saw the car in person. Yomi met us at the front desk and made us feel very comfortable by asking I we needed anything to eat or drink, was very polite and knowledgeable, and spent the time we needed without us feeling pressured. He answered all our questions and explained everything to us. Yomi was GREAT and we would reccomend him to anybody. More
by Vivcou
Employees Worked With
Yomi and Daniel in finance
September 20, 2014
Thank you RICHARD for The BEST Car Buying Experience. I have to be honest.. the Saturday we headed out to go car shopping... we were DREADING the dealerships. That all changed once we got to Mckinney Buic I have to be honest.. the Saturday we headed out to go car shopping... we were DREADING the dealerships. That all changed once we got to Mckinney Buick GMC and met Richard. Our car salesman Richard was AWESOME! Made us very comfortable and made us feel that we were in control of the experience... did not feel pressured at all as we have been before at other dealerships. That was the part of the dealerships that we were dreading.... the aggressive pushiness that sometimes comes along with car shopping... this was not the case. Richard was seriously THE BEST! Once we had test driven the cars of our choice and decided on a car, the purchase from there forward went very smoothly . And the cherry on top? We got an AWESOME deal. I do also have to thank a gentlemen I believe was named James. He was also VERY VERY helpful to us with finalizing the deal before heading into the finance dept to complete the paper work. He too made the experience very comfortable for us. No pressure at all. I have already recommended my family and friends to go to Mckinney Buick GMC for their next car purchase.. and I absolutely will be back... and RICHARD, we will be looking for you. Thank you so much Richard for the AWESOME car buying experience. You were wonderful and we are in love with our 2013 Hyundai Elantra. THANK YOU RICHARD.... and thank you MCKINNEY BUICK GMC More
by hulahips226
Employees Worked With
Richard
