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McKinney Buick GMC
Mckinney, TX
680 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 680 reviews
September 28, 2015
Purchase The McKinney Buick GMC team provided a seamless process and Cole Cunningham was our leader. Relationships are important to us and both Cole and Trent The McKinney Buick GMC team provided a seamless process and Cole Cunningham was our leader. Relationships are important to us and both Cole and Trent extended a family hand to my wife and I and made this expirence the best! I'm already directing friends, family, and neighbors to reach out to Cole or Trent because they were respectful, personalble, and professional from end to end. Awesome truck! Awesome Team! Thumbs up to Cole and Trent from the McKinney Buick GMC team. The Reids' More
by Gigem1993
Employees Worked With
Cole Cunningham / Trent Combs
September 08, 2015
Blower Motor trouble with AC Although They could have replaced the blower motor, by checking the entire system other faults were found and corrected. One visit was all that was n Although They could have replaced the blower motor, by checking the entire system other faults were found and corrected. One visit was all that was needed. More
by Ken1234
Employees Worked With
K. Jones
September 01, 2015
False and Misleading Ads, long process to pressure consumer My wife and I visited this dealership in hopes of getting a deal based on the advertising on tv and the buick website. However, we were more than dis My wife and I visited this dealership in hopes of getting a deal based on the advertising on tv and the buick website. However, we were more than disappointed to find out that this dealership would not honor their own advertised prices and deals. One salesman, Wade, even admitted that the ads were misleading and only used to bring in customers. He further explained that this is the industry standard so every dealership does it. Another salesman, Byron, kept using salesman tactics to get you to sign today. He grossly misrepresented the financing costs to try and get us to sign that day. I understand the feelings of the consumer who would feel bullied and pressured by these salesmen. The best rights you have as a consumer is to stay away from this dealership and warn others about their misleading practices. There is one saving grace about this dealership, and that is our first salesman Josh Lewis. He was honest and upfront about the process. He never tried to strong arm us or make us feel bad about the experience. If you do ever consider going buying something from this dealership, please deal with Josh only. More
by minideaker
Employees Worked With
Josh, Byron, Wade
August 12, 2015
WONDERFUL BUYING EXPERIENCE!!!! I researched online and found excellent reviews from past customers regarding Mr. Wade Skurlock. I called up Wade and asked if we could meet, since m I researched online and found excellent reviews from past customers regarding Mr. Wade Skurlock. I called up Wade and asked if we could meet, since my wife and I were looking to buy a vehicle. When we arrived, Wade introduced us to another member of his sales team, Cole Cunningham. The both of them helped us find our perfect car and we could not be happier with our purchase! From the minute we arrived at the dealership, they provided us with a stress-free buying experience! They were very efficient, professional, and accommodated to our every needs. This is how car buying should be!!! After purchasing our vehicle and driving home, my wife and I had a family emergency the following day. The General Sales Manager of McKinney Buick GMC, Nabeel Alghussain, reached out to us and helped us with our personal matter. We are truly grateful for people like Nabeel and his sales team as they truly care about their customers! If you are looking to buy your next vehicle, please visit McKinney Buick GMC and meet these wonderful people!!! Thank you McKinney Buick GMC!!! Special thanks to Wade, Cole, and Nabeel!!! More
by HunterB
Employees Worked With
Wade Skurlock, Cole Cunningham, Nabeel Alghussain
July 29, 2015
Awesome service and Integrity They honored a price misquote on service to my vehicle (which cost them about $100) and they provided excellent service and efficiency. Most dealers w They honored a price misquote on service to my vehicle (which cost them about $100) and they provided excellent service and efficiency. Most dealers would not have that kind of integrity so I was very pleased to experience good old integrity again. I would definitely recommend Mckinney Buick GMC to others. More
by js
Employees Worked With
Keena Jones
July 23, 2015
Great Salesmen I just bought a new truck and these guys were really good to deal with. I have bought many cars and trucks in the past and none of them went this well I just bought a new truck and these guys were really good to deal with. I have bought many cars and trucks in the past and none of them went this well. I will go back when I'm ready to buy again. More
by BIG "D" from BIG "D"
Employees Worked With
JOSH and BROOK
July 20, 2015
Poor performance I was told this survey reflect directly on my advisor so I am giving a perfect rating on GMs survey; however, I am very disappointed. GM determined it I was told this survey reflect directly on my advisor so I am giving a perfect rating on GMs survey; however, I am very disappointed. GM determined it is acceptable to have vehicle owners to have inaccurate fuel gauges. I also purchased a car over 10 months ago from this facility and I am still waiting on a second key. Plus, the service department parked my car under a tree that "always drips sap" and seemed put off by my asking them to wash the tree sap off. I am very disappointed with this dealership. More
by That guy
Employees Worked With
Jessica
July 13, 2015
try to avoid the service department if you can they have a really good sales team, but the worst service department ever if you have any issue look for another place, and that what I will do.... K they have a really good sales team, but the worst service department ever if you have any issue look for another place, and that what I will do.... KE More
by khalid elhassan
Employees Worked With
NA
May 21, 2015
Great Dealer I received a great deal on my 2014 Texas edition. The financing options were great. I just used the service department for the first time and I have t I received a great deal on my 2014 Texas edition. The financing options were great. I just used the service department for the first time and I have to say it was refreshing. I was in and out in a hour they washed and cleaned the truck with no charge I would defiantly use them again. More
by kiss4498
Employees Worked With
Clarence Davis
May 14, 2015
Purchase of our 10 GM Product We are most pleased with the service of both Mr. St. Louis and Mr. Alghussin in demonstrating the Lacrosse safety features and in its purchase . We are most pleased with the service of both Mr. St. Louis and Mr. Alghussin in demonstrating the Lacrosse safety features and in its purchase . More
by shipsailing
Employees Worked With
Keviin St. Louis & Nabeel Alghussain
