McKinney Buick GMC
Mckinney, TX
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Great experience I went to 2 other dealerships as I wanted to upgrade my pick up, neither of the 2 wanted to work with me. I had my guard up even after we made a great I went to 2 other dealerships as I wanted to upgrade my pick up, neither of the 2 wanted to work with me. I had my guard up even after we made a great deal on my new pick up. Even after driving away from the dealer with my new truck, I thought they were going to call and say a mistake was made. I wanted a new truck and they wanted to sell one, I think they want to sell more. Every one was helpful from the beginning online to the sales rep (Dean) managers, finance. All went very proffesional and smooth. Thanks for a great experience John More
Great Sales Staff, Okay Finance My wife and I purchased a 2014 Prius 2 from the pre-owned side of the dealership on Saturday, and were very impressed with the overall accommodation a My wife and I purchased a 2014 Prius 2 from the pre-owned side of the dealership on Saturday, and were very impressed with the overall accommodation and professionalism of Matt and Jerry, the sales guys we dealt with. I emailed and spoke with 5-8 other dealerships that had comparable vehicles, and found Matt and Jerry to be the most courteous and most willing to cut us a great price out of all of them, beating the next best price for a comparable Prius 2 by $750, and most of the others by around $1,000 – and to top it off, the model on their lot had a very clean CarFax report and the lowest mileage of all the cars that we were looking at. Jerry and Matt were willing to let us get the car checked out by a 3rd party mechanic, and since everything looks great, we feel that we really got a great deal. Our only complaint is that the finance department seemed to try to get several large charges by us, but ultimately we got the numbers back to where we wanted them, and we bought a modest warranty package and they beat our credit union financing rate by a pretty good measure. Overall, we are very happy, and would recommend Jerry and Matt to anyone. More
Service Finally had a scheduled appointment that was on time, decent friendly customer rep and it wasn't filled with other employees just sitting around stari Finally had a scheduled appointment that was on time, decent friendly customer rep and it wasn't filled with other employees just sitting around staring you down as if you shouldn't. Also, it was great not having to go back for something they forgot to do....used a coupon, so that made it great. More
Slow, too busy on computer or chatting to take care of you. With appointment still haven't spoke to service person 1.5 hours later and vehicle keeps getting put behind others. Guess this is the result of "free With appointment still haven't spoke to service person 1.5 hours later and vehicle keeps getting put behind others. Guess this is the result of "free service" when you purchase a brand new vehicle. Never buy GM product again. Going back to Ford. Buy 3-8 vehicles a year for my company. More
Oil change check up Excellent and amazing follow up with Justin Sutton. We drive 2 hours to get our vehicle serviced at McKinney Buick and it is well worth the drive. Excellent and amazing follow up with Justin Sutton. We drive 2 hours to get our vehicle serviced at McKinney Buick and it is well worth the drive. More
Awesome Service Department Justin is awesome! Took care of my vehicle like it was his own. I will not bring it in for service unless Justin is there. He is a valuable asset t Justin is awesome! Took care of my vehicle like it was his own. I will not bring it in for service unless Justin is there. He is a valuable asset to McKinney Buick GMC. More
Fabulous service! It has been such a pleasure dealing with the service Dept of this dealership. Adore Bob in service. You need to give him a raise! It has been such a pleasure dealing with the service Dept of this dealership. Adore Bob in service. You need to give him a raise! More
Good car buying experince I have not used the service center yet. Went in on a Friday evening to look at 4 vehicles, decided on a demo unit with a good price, They beat my fina I have not used the service center yet. Went in on a Friday evening to look at 4 vehicles, decided on a demo unit with a good price, They beat my financing (yes we haggled a bit) I am happy with the price and the experince. I would buy from them again More
Great Dealer!!! Went in on a Saturday and had only about 10 minutes. They were extremely nice so decided to give them the first shot that Following Thursday. Leslie Went in on a Saturday and had only about 10 minutes. They were extremely nice so decided to give them the first shot that Following Thursday. Leslie was my sales associate and he did a great job. I was especially impressed with Maris (one of the Managers). Did everything he could to get the deal done and was very easy to stay in touch with. Would highly recommend!! More
Professional Courteous Prepared Ricky Barnes did a great job as our Sales Rep. No high pressure tactics very professional. He asked specific questions to determine what we were looki Ricky Barnes did a great job as our Sales Rep. No high pressure tactics very professional. He asked specific questions to determine what we were looking for in our Truck. He prepared for our follow up appointment with three options to test drive and help us work through the decision. He was always courteous of our time. We did not have plans to buy a truck until the end of the year but he was so efficient in the process it seemed like the right decision to buy now. Brandon Christopher Young. Very polite and knowledgeable of his products. He did a great job. More