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McKinney Buick GMC

Mckinney, TX

4.0
688 Reviews

3950 S Central Expy

Mckinney, TX

75069

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Showing 688 reviews

March 01, 2017

Great experience I went to 2 other dealerships as I wanted to upgrade my pick up, neither of the 2 wanted to work with me. I had my guard up even after we made a great More

by John Callahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Minor
Mar 04, 2017 -

McKinney Buick GMC responded

Greetings, John! We appreciate you taking a few moments to leave us a review. It was our pleasure to work with you. We know that buying a vehicle can be a bit stressful, but we are very happy to hear that we got you an unbelievable deal. Please let us know if there's anything else we can do to assist you in the future. Thanks for choosing McKinney Buick GMC!

February 13, 2017

Great Sales Staff, Okay Finance My wife and I purchased a 2014 Prius 2 from the pre-owned side of the dealership on Saturday, and were very impressed with the overall accommodation a More

by MRyan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Pilkington, Jerry Ernst
Feb 14, 2017 -

McKinney Buick GMC responded

Hello, Matt! We are very happy to hear about your fantastic experience purchasing your pre-owned Prius from us. We aim to have the best price possible, and we're happy that we were able to get you a great deal! In regards to your concerns about the finance department, we never want to come off as pushy - our goal is educate consumers about all of their financing options. We hope you love your new-to-you vehicle for many years to come! Please let us know if there's anything else we can do to assist you in the future.

January 27, 2017

Service Finally had a scheduled appointment that was on time, decent friendly customer rep and it wasn't filled with other employees just sitting around stari More

by Myreview2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
Feb 13, 2017 -

McKinney Buick GMC responded

Hi, and thank you for leaving your feedback. We're happy to hear that your recent experience with us was pleasant and you are pleased with the outcome. We look forward to continuing to earn your trust into the future. Thanks for choosing McKinney Buick GMC!

November 30, 2016

Slow, too busy on computer or chatting to take care of you. With appointment still haven't spoke to service person 1.5 hours later and vehicle keeps getting put behind others. Guess this is the result of "free More

by Ignored
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Who knows? I was ignored., John "Chip" Ruckel, Daniel Garcia, Justin Luna, Rodney Bellar
Dec 06, 2016 -

McKinney Buick GMC responded

Hello. We are so sorry for the delay you experienced when having your vehicle serviced here. We never want customers to feel like we don't have their best interests in mind. Please reach out to David Kelley at (469) 952-5200 so we can see how we can earn back your trust.

November 28, 2016

Oil change check up Excellent and amazing follow up with Justin Sutton. We drive 2 hours to get our vehicle serviced at McKinney Buick and it is well worth the drive. More

by Charla123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Sutton
Nov 30, 2016 -

McKinney Buick GMC responded

Hello! Thank you so much for leaving us a review about your experience with us here at McKinney Buick GMC. We are so happy to hear that you had an amazing experience with our sales staff. Thank you so, so much for making the drive to come see us! We hope we have the opportunity to work with you again in the future.

November 22, 2016

Awesome Service Department Justin is awesome! Took care of my vehicle like it was his own. I will not bring it in for service unless Justin is there. He is a valuable asset t More

by sam2817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Luna
Nov 28, 2016 -

McKinney Buick GMC responded

Hi, Sam! Thank you so much for leaving us a review about your experience with us here at McKinney Buick GMC! We couldn't be happier to hear that working with Justin was pleasant and he took great care of you. Thank you so much for choosing McKinney Buick GMC!

November 15, 2016

Fabulous service! It has been such a pleasure dealing with the service Dept of this dealership. Adore Bob in service. You need to give him a raise! More

by Kathy1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob in Service
Nov 16, 2016 -

McKinney Buick GMC responded

Hello, Kathy, and thank you for taking the time to leave us feedback! We always love hearing great things about our staff, and it is so nice to hear that Bob has made your experiences with the service department fantastic! Your loyalty is greatly appreciated and we can’t wait to see you at your next service visit. Thanks for choosing McKinney Buick GMC!

November 08, 2016

Good car buying experince I have not used the service center yet. Went in on a Friday evening to look at 4 vehicles, decided on a demo unit with a good price, They beat my fina More

by M. Smith
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Miner,Byron O.
Nov 14, 2016 -

McKinney Buick GMC responded

Greetings! Thank you so much for leaving us a review. We could not be happier to hear that we were able to come to an agreement on pricing that left you feeling 100% satisfied with your purchase. Thanks for stopping by! We hope we have the opportunity to work with you again in the future.

October 31, 2016

Great Dealer!!! Went in on a Saturday and had only about 10 minutes. They were extremely nice so decided to give them the first shot that Following Thursday. Leslie More

by feleaps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie and Maris
Nov 01, 2016 -

McKinney Buick GMC responded

Hello! We appreciate your feedback and thank you for giving us first shot in finding you the deal you were looking for! Thank you for your kind words for Leslie and Maris - and thanks especially for choosing McKinney Buick GMC. We hope to see you back again!

October 26, 2016

Professional Courteous Prepared Ricky Barnes did a great job as our Sales Rep. No high pressure tactics very professional. He asked specific questions to determine what we were looki More

by Kyle Carleton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Barnes, Brandon Christopher Young,
Oct 29, 2016 -

McKinney Buick GMC responded

Hello, Kyle, and thank you so much for leaving us a review about your experience working with our staff. We know that choosing just the right vehicle can be a challenge, but we're very happy to hear that we were able to give you all the space and information you needed to make the best decision possible. Thank you so much for choosing McKinney Buick GMC!

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