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McKinney Buick GMC

Mckinney, TX

4.0
680 Reviews

3950 S Central Expy

Mckinney, TX

75069

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Showing 680 reviews

October 31, 2016

Great Dealer!!! Went in on a Saturday and had only about 10 minutes. They were extremely nice so decided to give them the first shot that Following Thursday. Leslie More

by feleaps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie and Maris
Nov 01, 2016 -

McKinney Buick GMC responded

Hello! We appreciate your feedback and thank you for giving us first shot in finding you the deal you were looking for! Thank you for your kind words for Leslie and Maris - and thanks especially for choosing McKinney Buick GMC. We hope to see you back again!

October 26, 2016

Professional Courteous Prepared Ricky Barnes did a great job as our Sales Rep. No high pressure tactics very professional. He asked specific questions to determine what we were looki More

by Kyle Carleton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Barnes, Brandon Christopher Young,
Oct 29, 2016 -

McKinney Buick GMC responded

Hello, Kyle, and thank you so much for leaving us a review about your experience working with our staff. We know that choosing just the right vehicle can be a challenge, but we're very happy to hear that we were able to give you all the space and information you needed to make the best decision possible. Thank you so much for choosing McKinney Buick GMC!

October 20, 2016

Fantastic customer service , as usual! Justin was very on top of keeping us informed on the vehicle repair status, and Keeon always goes above and beyond, super great employees!!! Their cus More

by Loyal Buick customer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keeon in loaner cars, Justin Luna
Oct 22, 2016 -

McKinney Buick GMC responded

Hi there! We love hearing back from our customers about the great customer service they receive here at McKinney Buick GMC. It's great knowing that Keeon and Justin went above and beyond for you during your visit. We look forward to working with you into the future. Thanks for choosing McKinney Buick GMC.

October 18, 2016

New 2016 GMC Canyon purchase - TRULY EXCEPTIONAL This dealership and staff is second to none. From the ease of setting an appointment, to location, to friendliness of staff, to inventory and pricing More

by canyondriver2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick
Oct 22, 2016 -

McKinney Buick GMC responded

Hello, and thank you so much for leaving us such a glowing review! It sounds like from our first contact to the time you drove off the lot in your new Canyon, you received the very best in customer service! We are happy to know that Derrick helped you find the perfect truck. Thank you so much for choosing McKinney Buick GMC!

October 02, 2016

service we made an appt. so we could get a loaner,they put us in a nice red 2017 gmc truck our truck had some recalls it.they fixed that and bubbles in our t More

by elizabeth petty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
forgot his name ,but i believe it was justin,and brandy set up our loaner.
Oct 21, 2016 -

McKinney Buick GMC responded

Greetings! We are so happy to hear about your great experience with our service department. We are always looking for ways to make life easier for our customers, and it sounds like our expert staff was able to make everything right. Thanks for choosing McKinney Buick GMC!

October 01, 2016

McKinney Buick This was our third purchase from this dealership. We have always had wonderful service, and I appreciate their expert knowledge and fairness. That's More

by Frisco
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff and Dean
Oct 21, 2016 -

McKinney Buick GMC responded

Hi, and thanks for your feedback! We always want to build relationships with our customers, and we're so happy to know that we've had the opportunity to earn your business on three different occasions! We appreciate your business. Please let us know if there's anything else we can to assist you!

September 24, 2016

Used vehicle internet offer I placed an offer on a vehicle 9:24 Friday evening to the internet manager. Dealer contacted me 9:13 AM Saturday. We negotiated and were close on pr More

by Internet shopper
Recommend Dealer
No
Employees Worked With
Matt Yeamans, Preston
Oct 21, 2016 -

McKinney Buick GMC responded

Hi, and thank you for your feedback. We are so sorry to hear that you are not satisfied with your experience with us here at McKinney Buick GMC. We apologize for the miscommunication that led to your frustrations. We would like to discuss your concerns and see what we can do to address them. Please reach out to David Kelley at (469) 952-5200 at your earliest convenience.

September 15, 2016

Purchase of 2017 GMCTerrain My wife and I felt we were treated in a professional, courteous manner and we felt we got all we asked for in terms of pricing and financing. No hassl More

by My terrain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Terry
Sep 28, 2016 -

McKinney Buick GMC responded

It says a lot about our level of customer service and dedication to finding our customers the best possible deal when someone is willing to go out of their way to choose us over a closer business. We really appreciate that you took the time to write this review, and thank you for choosing McKinney Buick GMC! We look forward to your next visit!

August 24, 2016

Excellent Dealership I HIGHLY recommend this dealership. Much better service than the Parkway GMC dealership in Sherman. The customer service is unsurpassed. I will keep u More

by KCnPottsboro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont remember his name
Sep 06, 2016 -

McKinney Buick GMC responded

Well hello there! Thank you so much for writing about your experience with us here at McKinney Buick GMC. We know that our customers have many options of where they can have their vehicle repaired, and so we always aim to provide the best customer service possible. It's so great to hear that we provided this for you and you found our service to be unsurpassed. We appreciate your business and look forward to your next visit. Thank you so much for choosing McKinney Buick GMC!

August 23, 2016

Our third purchase This was our third purchase from McKinney Buick GMC and have always been pleased with the process. In fact, we were so happy with Larry from our last More

by Britt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry (Sales) Byron (Finance)
Sep 06, 2016 -

McKinney Buick GMC responded

That's what we love to hear, Britt! We couldn't be more pleased to know that Larry and Byron made your purchase a fantastic experience. Thank you so, so much for your loyalty to us here at McKinney Buick GMC. It is truly appreciated!!! We hope you love your new vehicle. We can't wait to work with you again in the future!

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