McKinney Buick GMC

I hate the car buying experience - not at McKinney Buick I have purchased a dozen cars in my lifetime. Most times I felt like I had to go down to a level just below the belly of a snake to get any sense of I have purchased a dozen cars in my lifetime. Most times I felt like I had to go down to a level just below the belly of a snake to get any sense of fairness. Even then I came away feeling angry and abused. They were fair and made the experience very nice. First time to buy a Buick but it won't be my last time to buy a car from McKinney Buick. Clarence was my sales guy and he is the reason I will come back. Andy More

fast and friendly expected to be at the dealership on a Saturday morning for a couple of hours. but they had me in and out in less than an hour! love this dealership! expected to be at the dealership on a Saturday morning for a couple of hours. but they had me in and out in less than an hour! love this dealership! More

Excellent Service Very friendly service advisor Lionel Valdez.He was very clear in explaining the details, benefits and costs. Lionel made sure the service was done as Very friendly service advisor Lionel Valdez.He was very clear in explaining the details, benefits and costs. Lionel made sure the service was done as promised and agreed upon. The ride back to hone was well taken care of by a friendly driver. Thank you... Venkat V. More

Makes me want to buy my next car from there! I have a Buick Verano that I purchased through a leasing company. The engine light came on so we brought it in. We had dealt with Justin before on m I have a Buick Verano that I purchased through a leasing company. The engine light came on so we brought it in. We had dealt with Justin before on my wife's car and were thrilled with the level of service we received. It's a car with electrical parts, so things are bound to happen. We brought the car in on a Saturday and they fixed the issue within a couple of hours, or so we thought. The engine light came back on, so we brought it back again the same Saturday. It was thought that the part was defective so they replaced it again. Monday came and as I was driving to work the light came back on. This time, they gave me a loaner and did a deeper diagnosis. The problem was diagnosed and a fix in place. Hopefully they got it this time. They are a refreshing group and a pleasure to work with. They were very apologetic that I had to bring the car back in a couple times. I would highly recommend Justin and the service group at McKinney Buick GMC!!! More

Larry and Financial Team All around they have been very exceptional about the needs and wants of my service and service to come from my family. The only problem so far has bee All around they have been very exceptional about the needs and wants of my service and service to come from my family. The only problem so far has been to get the extra parts added on. Though the main beneficial part of my deal hasn't gone through yet. Even though it is a symbolism of trust that they do not have the parts order, it is understanding. I hope to continue my service very much here with all the reps as they have been very informative and flexible. More

In & out fast The dealership got me in , the problem so far seems to have fixed. I didn't waist my Saturday sitting there waiting on them. Great job guys! The dealership got me in , the problem so far seems to have fixed. I didn't waist my Saturday sitting there waiting on them. Great job guys! More

Excellent Service Department The service department, in particular Justin, did an excellent job at addressing my concerns with my truck's issues and getting it repaired in a timel The service department, in particular Justin, did an excellent job at addressing my concerns with my truck's issues and getting it repaired in a timely and cost-effective manner. More

Outstanding Experience I had a great experience while dealing with Ricky Barnes and the rest of the GMC Sales team. As a repeat customer, I was treated with a level of atte I had a great experience while dealing with Ricky Barnes and the rest of the GMC Sales team. As a repeat customer, I was treated with a level of attention and care as if this was my first time walking into the facility. My loyalty is more to the staff as they're committed to providing superior customer service. More

My experience I had an exceptional service at this place .You guys you go above and beyond .Mr Clarence Davis you are the man .The best sales guy in town .The finan I had an exceptional service at this place .You guys you go above and beyond .Mr Clarence Davis you are the man .The best sales guy in town .The finance manager Dean Marshall you rock .God bless you More

Bought an used 2016 Silverado LTZ-71 off road I purchased an used 2016 Silverado LTZ-71 off road from Jerry. At first I came in to "look" at the truck not to purchase. But Jerry convinced me to I purchased an used 2016 Silverado LTZ-71 off road from Jerry. At first I came in to "look" at the truck not to purchase. But Jerry convinced me to test drive it. Somehow I found myself at their finance dept. signing my rights always. Of course the truck was a great deal for being one year old and it had everything I wanted. Just like any used vehicle few things were missing or software out dated. So far service dept. replaced and update program to the radio to my liken. Anthony from tech dept., Matt from service dept., and the service dept. team were all excellent taking care my truck needs. By the way, I can't forget the finance dept.guy who found a great interest rate for me. He severed for us in the military but forgive me for not remembering his name. The only thing I missing right now is the manual book to my truck...great features to have on the truck but I need know to work them. The manual is on order.... More