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McKinney Buick GMC

Mckinney, TX

4.0
688 Reviews

3950 S Central Expy

Mckinney, TX

75069

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Showing 688 reviews

October 10, 2017

Service and Sales were both Great We started in the service department with Justin Sutton and our 9+ year old Yukon. We tried for months to justify keeping it, but the repairs were no More

by ksi102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin, Larry, Vonnie
Oct 18, 2017 -

McKinney Buick GMC responded

We truly appreciate the positive feedback on your experience with us. We hope you’ll share your experience with others, and we look forward to your next visit!

October 04, 2017

Needed a warranty check.....nobody could help. Rude staff. Awful customer service......tire had a problem. Needed a simple check to see if the tire had a warranty. Nobody was able to check even. More

by Jaymo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marcus, Rachel
October 04, 2017

Outstanding as always My Acadia had a couple of issues that I brought it in for and Justin was my advisor. He exceeded my expectations and kept me well informed as it progr More

by fleming9126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Sutton, James Alligood
Oct 07, 2017 -

McKinney Buick GMC responded

Thank you for bringing your Acadia to us for servicing. We are happy to read such great comments about your experience with us. Let us know if you need anything else and we hope to see you again soon!

September 27, 2017

Service Center and New Vehicle Pruchased McKinney Buick GMC has been servicing my 1997 Yukon since it was purchased at different GMC dealership in the DFW area. They have done all the servic More

by GBax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Beamer, Brandon Young
Sep 29, 2017 -

McKinney Buick GMC responded

We are so glad to have had your business for so long. We aim to build long lasting relationships with all of our customers like we've built with you! Thank you for your time and enjoy your new Sierra!

September 14, 2017

Great They gave me loaner car until they got my car back. They we're nice and pleasant. Love it here. I drive a extra 40 min to go back to this dealership More

by Evelyn grimes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Cooper, Bryan Northington, Rodney Bellar
Sep 18, 2017 -

McKinney Buick GMC responded

Thank you for the rating and review! We thank you for driving all that way for us, we hope to see you again soon!

August 23, 2017

Surprise Service I was driving along, and received a message on the dash "low engine power" Yikes!!! I just moved to Texas and wasn't sure where to have my car towed. More

by Beautydriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP
Aug 26, 2017 -

McKinney Buick GMC responded

Thank you for your feedback, we value your input greatly. We always encourage our staff to go above and beyond for our customers to show our commitment to customer service and it looks like we did just that for you. Thanks for choosing us in your time of need, we look forward to seeing you again in the future. Take care.

August 01, 2017

Preparing for a long Road Trip Our SUV had 70,000 miles when we planned a 3700 road trip. Took the SUV in told them what our plans were and they stepped up. Checked bumper to bumpe More

by Terry, macken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Luna
Aug 07, 2017 -

McKinney Buick GMC responded

Terry, Thank you for choosing us to service your vehicle! We are glad you had a great time with us, comments like yours keep us motivated to providing exceptional customer service for our customers! Come back and see us again soon!

August 01, 2017

Great service department I have never used dealership service department after warranty ends until now. Working with Matt Johnson at McKinney GMC is a pleasure. Matt is profes More

by Jim Turner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
Aug 07, 2017 -

McKinney Buick GMC responded

Jim, Thank you for the great rating and review! We are happy to hear our staff took great care of you and your visit was a memorable one. We appreciate your time and business.

July 29, 2017

Sales experience Austin and Lamont were great to deal with....they won a customer for life. Was a great overall experience. They took great care of me More

by Apr117
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Stiles
Aug 07, 2017 -

McKinney Buick GMC responded

We are happy to hear your visit with us was such an exceptional one! We look forward to working with you again in the future, thank you for choosing us!

July 23, 2017

Giving Great Service,just because it's the right thing to do Had my GMC 1500 serviced the other day. They did a great job. Got the typical oil changed, tires rotated and general checkup. They also cleaned my veh More

by Wesbig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of name
Aug 02, 2017 -

McKinney Buick GMC responded

Wesbig, Thanks for sharing your story! We pride ourselves on providing each of our customers with top notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time.

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