McKinney Buick GMC
Mckinney, TX
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Best in Texas I have purchased a house far away from the dealership yet I find myself driving the toll road for the incredible service McKinney Buick GMC. There is I have purchased a house far away from the dealership yet I find myself driving the toll road for the incredible service McKinney Buick GMC. There is no substitute for impeccable!!! More
Great job, McKinney Buick GMC Our decision to buy at McKinney Buick GMC was very positive and led to a very successful conclusion. Rob Miller met us at the door when we arrived at Our decision to buy at McKinney Buick GMC was very positive and led to a very successful conclusion. Rob Miller met us at the door when we arrived at the dealership and from that time on we were in good hands. He was very attentive to our questions and concerns and explained pros and cons for each vehicle that we considered. When we were ready to make an offer he and Matthew took us seriously and we believe we got a great vehicle at a reasonable price. More
Service and Sales were both Great We started in the service department with Justin Sutton and our 9+ year old Yukon. We tried for months to justify keeping it, but the repairs were no We started in the service department with Justin Sutton and our 9+ year old Yukon. We tried for months to justify keeping it, but the repairs were no longer a good decision. Because of the quality customer service we received from Justin, we traded in our Yukon for a newer version at the same dealership. This is our 4th consecutive GM vehicle. There are a lot of GM dealerships in the area and we went with McKinney. More
Needed a warranty check.....nobody could help. Rude staff. Awful customer service......tire had a problem. Needed a simple check to see if the tire had a warranty. Nobody was able to check even. Awful customer service......tire had a problem. Needed a simple check to see if the tire had a warranty. Nobody was able to check even. More
Outstanding as always My Acadia had a couple of issues that I brought it in for and Justin was my advisor. He exceeded my expectations and kept me well informed as it progr My Acadia had a couple of issues that I brought it in for and Justin was my advisor. He exceeded my expectations and kept me well informed as it progressed through repairs. I thought it would take a week to fix everything but he had me ready in 48 hours. His dedication to customer service was refreshing since it is a dying art. Thanks Justin for such and incredible experience and peace of mind. You deserve praise where it's due! More
Service Center and New Vehicle Pruchased McKinney Buick GMC has been servicing my 1997 Yukon since it was purchased at different GMC dealership in the DFW area. They have done all the servic McKinney Buick GMC has been servicing my 1997 Yukon since it was purchased at different GMC dealership in the DFW area. They have done all the service with the exception of oil changes and I've never had an issue and have always had a cost competitive price. I just purchased a new GMC Sierra and the transaction was superb from negotiation through contract execution. They will continue to have my ongoing service business. More
Great They gave me loaner car until they got my car back. They we're nice and pleasant. Love it here. I drive a extra 40 min to go back to this dealership They gave me loaner car until they got my car back. They we're nice and pleasant. Love it here. I drive a extra 40 min to go back to this dealership. More
Surprise Service I was driving along, and received a message on the dash "low engine power" Yikes!!! I just moved to Texas and wasn't sure where to have my car towed. I was driving along, and received a message on the dash "low engine power" Yikes!!! I just moved to Texas and wasn't sure where to have my car towed. Ugh!! The dealership! I'm not a fan of taking my car to any dealership, due to past experiences that have been shady. Well, JP was really nice, kept me in the loop about my vehicle. I had to leave on a business trip and he advised my car would be fine to stay there until I returned. I appreciate his honesty and guidance on what was best to do to get my vehicle going. More
Preparing for a long Road Trip Our SUV had 70,000 miles when we planned a 3700 road trip. Took the SUV in told them what our plans were and they stepped up. Checked bumper to bumpe Our SUV had 70,000 miles when we planned a 3700 road trip. Took the SUV in told them what our plans were and they stepped up. Checked bumper to bumper. Told us it was in good shape, adjusted/repaired what was needed and it was good to go. Not a peep of trouble. Had a great time. Thank You McKinney Buick GMC. More
Great service department I have never used dealership service department after warranty ends until now. Working with Matt Johnson at McKinney GMC is a pleasure. Matt is profes I have never used dealership service department after warranty ends until now. Working with Matt Johnson at McKinney GMC is a pleasure. Matt is professional and works to get the best deal for his customers. More