McKinney Buick GMC
Mckinney, TX
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Particularly Negative Experience! I was pleased to work with Devin on structuring a deal for a used car. He was particularly helpful as there was someone else interested in the same ve I was pleased to work with Devin on structuring a deal for a used car. He was particularly helpful as there was someone else interested in the same vehicle. We agreed to a deal, signed papers, wrote a check for a down payment, and I shook hands with multiple managers only to have that deal rescinded due to a mistake in the valuation of my trade. They restructured a new deal that was not the one I signed for and ultimately unfavorable. When I brought this to the attention of the general manager, I was met with an incapacity to understand the situation. The car was conveniently dealt to the other person interested. I’ve never met a manager who made a customer pay for mistakes of his employees. Likely because that’s not how business is done. More
Five Star Service! I bought my Acadia at GMC McKinney and have taking it there for services over the past six years. Every time I walk in the door, I am treated like a s I bought my Acadia at GMC McKinney and have taking it there for services over the past six years. Every time I walk in the door, I am treated like a star! The facilities are comfortable and convenient (free wifi), the service is always friendly, and they truly look out for your best interests. Big shout out to Matt Murray for helping me through a challenging service situation - flawless service! More
Great Experience I had a really good experience at McKinney Buick GMC. From the internet director, sales and finance dept. Everyone was great! My husband I will be b I had a really good experience at McKinney Buick GMC. From the internet director, sales and finance dept. Everyone was great! My husband I will be back. More
Excellent service Staff and management are GREAT. Service depart is always ready to help and does their best to keep you informed on progress and status of service. S Staff and management are GREAT. Service depart is always ready to help and does their best to keep you informed on progress and status of service. Service is always there to help and at times go above and beyond. Always provide courtesy rides to and from work. We have purchased 4 vehicles here and 2 friends/family have purchase as well. Visit them if you are looking to purchase a new car, suv or truck i highly recommend. More
Quick and pleasant I had a really good experience. They met me immediately, showed me to the waiting area and had my care done and washed in no time. I had a really good experience. They met me immediately, showed me to the waiting area and had my care done and washed in no time. More
Great Service! I take my GMC here for all my servicing. They truly are a great group of people. Always able to get an appointment and they are professional and timel I take my GMC here for all my servicing. They truly are a great group of people. Always able to get an appointment and they are professional and timely. More
Excellent Service - This is the spot We moved here 2 years ago from the Austin area and I was a little nervous bringing my 2015 GMC Sierra SLT Z71 crew cab to a new dealership as I had no We moved here 2 years ago from the Austin area and I was a little nervous bringing my 2015 GMC Sierra SLT Z71 crew cab to a new dealership as I had no relationship with McKinney Buick GMC. I have been pleasantly surprised time after time. Hayden Ambrose is great. Couldn't be more pleased. He even set me up with a loaner 2018 model while my truck was in for service. Guess what I'm buying next? My 2015 hits the end of its lease toward the end of the year and I plan on starting my search for a new one at McKinney Buick GMC. Pretty sure my search will end there as well. More
excellent this was a super great day with a super great sales person. very easy to do busy with. I have all good words and pleasant thoughts. this was a super great day with a super great sales person. very easy to do busy with. I have all good words and pleasant thoughts. More
Best Auto Experience Ever I purchased a new 2018 Canyon Denali from McKinney Buick GMC. They added a 6" suspension lift, rims and tires. This is the only place I know of wher I purchased a new 2018 Canyon Denali from McKinney Buick GMC. They added a 6" suspension lift, rims and tires. This is the only place I know of where I can get a new truck with these items included from the dealer. Matt Yeamans went above and beyond helping me select the perfect lift, wheels, and tires even though he was not my salesman. Everybody I dealt with including Brandon in finance worked really hard to make sure I was 100% happy. The service department got me a loaner and returned the truck to me after less than 48 hours on a Saturday night. It was washed and detailed again although I just got it new and detailed a week earlier. More
Best vehicle purchase, EVER ! Upon arriving at the dealership we were met by our sales rep, Keegan. He was professional, polite and was singularly focused on finding us the right t Upon arriving at the dealership we were met by our sales rep, Keegan. He was professional, polite and was singularly focused on finding us the right the vehicle for our needs. The entire purchasing process was unpressured, easy and transparent. Keegan was extremely thorough in explaining all of our vehicles amenities and warranties. Over the years I have made many vehicle purchases from many different dealerships, I have never left a dealer feeling more satisfied and certain that I had gotten a great deal on a great vehicle = No Buyers Remorse. I am now a McKinney Buick GMC customer for life. More