McKinney Buick GMC

Deceptive We were interested in a vehicle that McKinney GMC had advertised on several sites. We made an appointment test drove the vehicle decided to move forw We were interested in a vehicle that McKinney GMC had advertised on several sites. We made an appointment test drove the vehicle decided to move forward only to told that we would have to pay $ 1,700 more than advertised. This type of business is what gives car dealers a bad name. After reading other poor reviews on this particular dealership it appears to be a common practice. More

Service is great My service advisor, Justin Sutton, always does a great job. I've been going to him for over a year. Vehicle is always ready earlier than expected. The My service advisor, Justin Sutton, always does a great job. I've been going to him for over a year. Vehicle is always ready earlier than expected. The business is nice, clean and friendly. More

Particularly Negative Experience! I was pleased to work with Devin on structuring a deal for a used car. He was particularly helpful as there was someone else interested in the same ve I was pleased to work with Devin on structuring a deal for a used car. He was particularly helpful as there was someone else interested in the same vehicle. We agreed to a deal, signed papers, wrote a check for a down payment, and I shook hands with multiple managers only to have that deal rescinded due to a mistake in the valuation of my trade. They restructured a new deal that was not the one I signed for and ultimately unfavorable. When I brought this to the attention of the general manager, I was met with an incapacity to understand the situation. The car was conveniently dealt to the other person interested. I’ve never met a manager who made a customer pay for mistakes of his employees. Likely because that’s not how business is done. More

Five Star Service! I bought my Acadia at GMC McKinney and have taking it there for services over the past six years. Every time I walk in the door, I am treated like a s I bought my Acadia at GMC McKinney and have taking it there for services over the past six years. Every time I walk in the door, I am treated like a star! The facilities are comfortable and convenient (free wifi), the service is always friendly, and they truly look out for your best interests. Big shout out to Matt Murray for helping me through a challenging service situation - flawless service! More

Great Experience I had a really good experience at McKinney Buick GMC. From the internet director, sales and finance dept. Everyone was great! My husband I will be b I had a really good experience at McKinney Buick GMC. From the internet director, sales and finance dept. Everyone was great! My husband I will be back. More

Excellent service Staff and management are GREAT. Service depart is always ready to help and does their best to keep you informed on progress and status of service. S Staff and management are GREAT. Service depart is always ready to help and does their best to keep you informed on progress and status of service. Service is always there to help and at times go above and beyond. Always provide courtesy rides to and from work. We have purchased 4 vehicles here and 2 friends/family have purchase as well. Visit them if you are looking to purchase a new car, suv or truck i highly recommend. More

Quick and pleasant I had a really good experience. They met me immediately, showed me to the waiting area and had my care done and washed in no time. I had a really good experience. They met me immediately, showed me to the waiting area and had my care done and washed in no time. More

Great Service! I take my GMC here for all my servicing. They truly are a great group of people. Always able to get an appointment and they are professional and timel I take my GMC here for all my servicing. They truly are a great group of people. Always able to get an appointment and they are professional and timely. More

Excellent Service - This is the spot We moved here 2 years ago from the Austin area and I was a little nervous bringing my 2015 GMC Sierra SLT Z71 crew cab to a new dealership as I had no We moved here 2 years ago from the Austin area and I was a little nervous bringing my 2015 GMC Sierra SLT Z71 crew cab to a new dealership as I had no relationship with McKinney Buick GMC. I have been pleasantly surprised time after time. Hayden Ambrose is great. Couldn't be more pleased. He even set me up with a loaner 2018 model while my truck was in for service. Guess what I'm buying next? My 2015 hits the end of its lease toward the end of the year and I plan on starting my search for a new one at McKinney Buick GMC. Pretty sure my search will end there as well. More

excellent this was a super great day with a super great sales person. very easy to do busy with. I have all good words and pleasant thoughts. this was a super great day with a super great sales person. very easy to do busy with. I have all good words and pleasant thoughts. More