McKinney Buick GMC
Mckinney, TX
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Very endearing as we continued through the process. I felt the freedom to ask all the questions needed and could make a decision based on facts and comparisons rather than emotions. Enjoyed the team who I felt the freedom to ask all the questions needed and could make a decision based on facts and comparisons rather than emotions. Enjoyed the team who helped me with the process. Clarence Davis, Brandon Young, Mat and Michael as well as Brandie were all very professional and excited for me in my new truck. Then it got a little emotional. Personally it was God's grace in the process. More
Fast and Painless We saw the vehicle online and decided to find out more information. Within minutes of sending an email I received a call. We had agreed on a price and We saw the vehicle online and decided to find out more information. Within minutes of sending an email I received a call. We had agreed on a price and made plans to purchase the vehicle. Being from out of town, the salesman, Mr. Perez, did all the leg work for us and was very helpful. We got to the dealership and the process was so fast and painless! Our finance guy was also awesome! They had us in our new vehicle before noon! More
Great experience from the moment we showed up. Easy to negotiate with, even took my wife back home when she needed to return. Would buy here again experience from the moment we showed up. Easy to negotiate with, even took my wife back home when she needed to return. Would buy here again More
Great Agency I have received nothing but very courteous treatment from the time I purchased my preowned LaCrosse and the several oil changes since. My thanks to Mc I have received nothing but very courteous treatment from the time I purchased my preowned LaCrosse and the several oil changes since. My thanks to McKinney Buick. More
Best (Adult) Day Ever Honestly best experience with car buying/shopping ever. I had never been through this before (with a legit dealership) and I was going through it alon Honestly best experience with car buying/shopping ever. I had never been through this before (with a legit dealership) and I was going through it alone. Jared, Rod and Joshua made me feel so comfortable and really truly cared about finding something within my budget yet still managing to give me everything I asked for and more. I can’t tell you how happy I am with my new car. I wish I could do the whole day over again. More
Best buying experience yet Everyone was so nice and helpful, truly made us feel important. This is by far the best buying experience my husband and I have ever had! They will wo Everyone was so nice and helpful, truly made us feel important. This is by far the best buying experience my husband and I have ever had! They will work with you as much as they can! More
The Greatest Car Buying Experience I just need to take a moment to brag about the incredible staff at McKinney Buick GMC! I began searching for a new vehicle when my 2011 Dodge Nitr I just need to take a moment to brag about the incredible staff at McKinney Buick GMC! I began searching for a new vehicle when my 2011 Dodge Nitro decided to take its wiring issues and multiply them. What started as the clock losing time the day I bought the car in 2012 became a whole range of wiring problems including the horn randomly honking & the hazards running periodically while the engine was off. Last week was the icing on the cake because the battery was being drained overnight while the car sat on my driveway. I got online and started hunting. I drove a GMC Terrain as a rental a couple of years ago and I only remembered how comfortable every one of those 2,057.1 miles were that I drove. I came to realize that there weren’t many used GMC options which told me without question that they are a vehicle make people keep. I wanted to be one of those people who loved their car so much they couldn’t imagine driving anything else! You guys, I stumbled across the team at McKinney Buick GMC only to realize I’d liked their Facebook page a year ago when I’d read their reviews then. - Derrick Bofferding (sales), Josh Lewis (finance manager), and all of the unsung heroes who worked with my less than stellar credit score not only made me feel like I was a part of the family, but they treated me with respect. I didn’t feel at all like I was being given a sales pitch. I felt like their entire team understood my frustration with my inability to be free to get up and go as I please. Their team went out of their way to stay late and cater to my questions. - I cannot say enough positive about them! Perhaps the greatest evidence I have of the way I was treated was the fact that I reached out willingly to give Derrick a hug as we left. Both my mom & my brother’s jaws were about on the ground. Because I don’t do hugs, I don’t do people in my personal space. But these guys went out of their way to make me feel welcomed and comfortable throughout the entire process, from the time my initial inquiry hit their system to the moment I drove out of the parking lot. And for that, they’ll never truly understand the impact they’ve had on me. I am beyond happy with my purchase and will be back to McKinney Buick GMC for years to come as they have certainly exceeded my expectations and have earned a client for life! More
GMC Denali Service work I always feel like the service department does a great job, and deals honestly with customers. Always bring my GMC for service/repairs to Mckinney GMC I always feel like the service department does a great job, and deals honestly with customers. Always bring my GMC for service/repairs to Mckinney GMC! More
Best service that I have had at a dealership I had an engine problem and the team was amazing. They kept me up to date and as they found more issues they were in constant contact to update me. Th I had an engine problem and the team was amazing. They kept me up to date and as they found more issues they were in constant contact to update me. They had it for over 2 weeks which ended with a full engine replacement. I will be a GMC customer for life and this is my dealership that I will be using. More
Poor service, inexperienced mechanics DO NOT buy a certified pre owned car from here unless you get a detailed checked list of the mechanic and what he checked. Short story for here: I bou DO NOT buy a certified pre owned car from here unless you get a detailed checked list of the mechanic and what he checked. Short story for here: I bought a Certified pre owned vehicle from GMC McKinney and was bent over. Before I took possession they replaced the upper A arms and lower ball joints. Not long after my pitman arm and idler arm. Three other shops went on record with me to state the mechanic either overlooked or completely dismissed that if you replaced the Upper A arm and lower ball joints then the pitman arm and idler arm would have had play and need replacing too. The mechanic certified the vehicle with problems with the vehicle and ignored them. The vehicle was sold with problems the mechanic ignored or skipped. The certification process was questioned and no paperwork could be provided to show the process or what was checked The media needs to be involved with this. If GMC McKinney is selling these vehicles like this to people and they are not TRULY certified pre owned there is an issue. More