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McKinney Buick GMC

Mckinney, TX

4.0
688 Reviews

3950 S Central Expy

Mckinney, TX

75069

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Showing 688 reviews

January 12, 2021

Brad was helpful with the issues on my lease.. Thank you, Brad. Amazing to have all the questions and problems solved.Great to know Brad and his team are capable. More

by Paula.taylor93.pt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
Jan 13, 2021 -

McKinney Buick GMC responded

Thank you for your positive review!

January 10, 2021

Clean place,friendly employees,safe environment, and good selections of vehicles. I had a very friendly knowledgeable sales person and team help me when I purchased my vehicle. More

by Chris_p91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Miller
Jan 11, 2021 -

McKinney Buick GMC responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

January 07, 2021

This was my first visit for service at this location in McKinney. I was not impressed. There was such a strong sickening chemical smell in the waiting area I was nauseated. I came in with my own headlight More

by GRANDMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael & girl in payment area near waiting room.
Jan 11, 2021 -

McKinney Buick GMC responded

We appreciate your feedback. Our goal is to make vehicle maintenance easy for our customers, and we're sorry that your service visit took longer than expected. We would love to speak with you further about your experience. At your earliest convenience, please reach out to Dan Irwin at Dirwin@mckinneybuickgmc.com.

January 01, 2021

Excellent service, easily-made appointments, and work completed cleanly and timely. Junior was very helpful and kept me informed while I waited for the car to be done. Very nice waiting, with plenty of More

by BobG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior
Jan 04, 2021 -

McKinney Buick GMC responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

December 31, 2020

The service I received fromJustin and Sam was The service I received from Justin and Sam was outstanding as always!! Best service advisors in town! I will continue to do my business here. More

by Alltxn69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Sutton
Jan 04, 2021 -

McKinney Buick GMC responded

Thank you for your positive review!

December 28, 2020

I believe in integrity and say what you do and do what you say. If I was not just tired and done I would have walked in the finance room. Then I get home and oil is black!! Never have I ever bought a ca More

by Denney
Recommend Dealer
No
Employees Worked With
Bobby and Cristian
Jan 04, 2021 -

McKinney Buick GMC responded

Thank you, Denney, for your feedback. It is our goal that every customer leaves 100% satisfied so we are disappointed to hear that you did not. Our team would like to speak with you so that we can address your concerns. At your earliest convenience, please reach out to David Kelley, our General Manager, at Dkelley@mckinneybuickgmc.com.

December 22, 2020

Junior was a great service rep. He made sure I received the best service for my vehicle’s mileage. He thoroughly explained what should be done. More

by tommyg.2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior
Dec 23, 2020 -

McKinney Buick GMC responded

Thank you for your positive review!

December 17, 2020

Good service done on time cleaned my truck afterwards contactless service excellent paying bill very easy through their site a trusted dealership with excellent service I will be back More

by Minabb345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Luna
Dec 21, 2020 -

McKinney Buick GMC responded

Thank you for your positive review!

December 16, 2020

Sam Whisenhunt is outstanding to work with. He listened, found the problem, tested the car, corrected the second problem and gave me updates on a daily basis. More

by Lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Whisenhunt
Dec 21, 2020 -

McKinney Buick GMC responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

December 16, 2020

Great place to wait for your car! I went for an oil change and tire rotation. Since my warranty was out on had to pay and the service writer took me to the counter to pay then informed me of a recall.W More

by Richard Andrews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony or Josh?
Dec 21, 2020 -

McKinney Buick GMC responded

Thank you for your feedback!

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