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McKinney Buick GMC

Mckinney, TX

4.0
680 Reviews

3950 S Central Expy

Mckinney, TX

75069

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Showing 680 reviews

December 16, 2020

Sam Whisenhunt is outstanding to work with. He listened, found the problem, tested the car, corrected the second problem and gave me updates on a daily basis. More

by Lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Whisenhunt
Dec 21, 2020 -

McKinney Buick GMC responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

December 16, 2020

Great place to wait for your car! I went for an oil change and tire rotation. Since my warranty was out on had to pay and the service writer took me to the counter to pay then informed me of a recall.W More

by Richard Andrews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony or Josh?
Dec 21, 2020 -

McKinney Buick GMC responded

Thank you for your feedback!

December 12, 2020

A real professional place don’t feel like they didn’t harassed me I really felt like I was at home buying a car I recommend people to go there great deals More

by pmarley1515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hoekstra, John "Chip" Ruckel, Daniel Garcia, Justin Luna, Rodney Bellar, Cynthia Taylor, Laura Claydon
Dec 21, 2020 -

McKinney Buick GMC responded

Thank you for your positive review!

December 12, 2020

The service writer, Junior Rodriguez, did an excellent job. I was disappointed that the service department was unable to fix my car’s problems. They couldn’t find a tire leak. My climate control malfuncti More

by wayneb5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Rodriguez
Dec 23, 2020 -

McKinney Buick GMC responded

We appreciate that you trust us enough to work on your vehicle. We can understand that this must be frustrating. At your earliest convenience, please reach out to Dan Irwin at Dirwin@mckinneybuickgmc.com.

December 12, 2020

Great customer service and a customer friendly environment. The service department is top notch! From proactive communications to follow through on their commitments truly impressive! More

by Kyleweber37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t recall the name of the gentleman that took care of the vehicle but he was top notch!, James Alligood, James Lindley
Dec 21, 2020 -

McKinney Buick GMC responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

December 11, 2020

The service department did a wonderful job on my truck, looks better than ever. Josh helped me through the whole process and did a great job answering all my questions and making sure the work got done. More

by franko
Recommend Dealer
Yes
Employees Worked With
Josh
Dec 21, 2020 -

McKinney Buick GMC responded

Thank you for your positive review!

December 08, 2020

Quality of work was great. 1 issue: time estimate for oil change was 1hr 20min. Actual time was 2 hrs! A small thing, but an update would have been nice. More

by oldsmobile1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Garcia
Dec 11, 2020 -

McKinney Buick GMC responded

We appreciate your feedback. Our goal is to make vehicle maintenance easy for our customers, and we're sorry that your service visit took longer than expected. We would love to see what we can do to earn back your trust. At your earliest convenience, please reach out to Dan Irwin at Dirwin@mckinneybuickgmc.com.

December 06, 2020

Brad is great!! He is very friendly and accommodating. I just moved here and really happy with the dealership. I may be purchasing my daughter a suv in a year so I will definitely come to the dealership! More

by Carol.Cain 8
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad Reed
Dec 07, 2020 -

McKinney Buick GMC responded

Thank you for your positive feedback, from all of us here at McKinney Buick GMC!

November 22, 2020

Salesman was knowledgable of his product. Salesman was very helpful in explaining different items on dash and connected my iPhone to Buick speaker system. I would recommend him to others. More

by devetts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mallcum Todd, John "Chip" Ruckel, Daniel Garcia, Justin Luna, Rodney Bellar, Cynthia Taylor, Laura Claydon
Nov 23, 2020 -

McKinney Buick GMC responded

Thank you for your positive feedback, from all of us here at McKinney Buick GMC!

November 20, 2020

An excellent place to do business I have always been treated with care and respect.An excellent place to do business I have always been treated with care and respect. More

by DelorisW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Reed - I give Brad FIVE Stars
Nov 23, 2020 -

McKinney Buick GMC responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

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