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McKinney Buick GMC

Mckinney, TX

Overview
Reviews
Vehicles
4.0
700 Reviews
Call Dealership (469) 804-2338

3950 S Central Expy

Mckinney, TX

75069

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Showing 700 reviews

July 27, 2024

Majestic is amazing! She made the process of buy a truck easy and completely comfortable. More

by Peanuts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Majestic
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Jul 27, 2024 -

Peanuts responded

Majestic is amazing! She made the process of buy a truck easy and completely comfortable.

Aug 01, 2024 -

McKinney Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that Majestic made your truck-buying experience easy and comfortable. If you have any more questions or need further assistance, feel free to reach out. Enjoy your new truck!

July 22, 2024

Be very cautious of doing business with this dealership. They had a used truck listed at $32,500 but then added $2295 to the price when negotiating a deal, calling it “dealer added accessories”. I was sent More

by Roho44
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Used car director
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Jul 29, 2024 -

McKinney Buick GMC responded

Thank you for bringing this to our attention. We apologize for the confusion and frustration you experienced during your recent visit. It is important to us that all our customers feel they are receiving fair and transparent service. To address your concerns directly, please reach out to David Kelley, our General Manager, at Dkelley@mckinneybuickgmc.com. He will be able to assist you further and ensure that your concerns are resolved. We appreciate your feedback and are committed to making improvements based on your experience.

July 21, 2024

Derrick Bofferding is a great salesman. Very friendly and knowledgeable. Cant say any thing bad. More

by Countrybrooks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Bofferding
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Jul 26, 2024 -

McKinney Buick GMC responded

Thank you for your positive feedback! We’re delighted to hear that Derrick provided you with friendly and knowledgeable service. Your satisfaction is our top priority, and we appreciate your kind words. If you need anything else, feel free to reach out!

July 20, 2024

Poor communication. . Caleb in service- no professional, didn’t return calls after getting his hair cut. Told him we had the code for the recall and he never to the servi More

by golden.reflections
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caleb
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Jul 25, 2024 -

McKinney Buick GMC responded

Thank you for sharing your experience. We’re truly sorry to hear about the issues you faced with our service department. It’s clear that we fell short in communication and professionalism, which is not the standard we strive for. We understand the frustration of dealing with poor communication and unaddressed concerns, especially regarding something as important as a recall. Your feedback is valuable and will help us address these issues internally. To discuss your experience in more detail and to find a resolution, please reach out to David Kelley, our General Manager. He is committed to ensuring that your concerns are addressed and to improving our service moving forward. Thank you again for bringing this to our attention. We hope to have the opportunity to better serve you in the future.

July 17, 2024

Clean place with great service. Wait time was short. Great Popcorn. Professional service. Just an awesome experience! More

by George.R.Beltran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department and cashier.
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July 16, 2024

Great service. Quick turnaround. Courtesy wssh too! Thsnks will be back again when I need service More

by anyuser831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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July 13, 2024

Gordon was an easy going, calm, helpful and not pushy at all. He helped me but didn’t blow up my phone with calls or texts. Best salesman I’ve ever had. More

by simpson2434
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gordon
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July 12, 2024

They’ve been servicing my vehicles since they were Lone Star GMC on Hwy 380 in McKinney. More

by AJark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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July 10, 2024

We had a GREAT experience with Gordon. He was knowledgeable, friendly and got us a great deal. We would definitely buy from Gordon again. More

by Hollie.Johnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gordon Griesel
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July 05, 2024

Great to deal with, worked hard to get us where we needed to be. “T Henderson” was absolutely amazing! More

by Donnahilliard62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
T Henderson and Malcom
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