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McKinney Buick GMC

Mckinney, TX

4.0
688 Reviews

3950 S Central Expy

Mckinney, TX

75069

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Showing 688 reviews

March 24, 2021

I’m always getting an outstanding service from Brad Reed,my service advisor at McKinney Buick-GMC,friendly and professional always making sure I get a satisfactory experience More

by Fjcompean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Reed
Mar 25, 2021 -

McKinney Buick GMC responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

March 22, 2021

This dealership did not put a new sticker for the next oil change on my windshield. They also did reset my oil life counter. They didn’t even wash my car then they were finished. For $70, you would think More

by buffygillette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John "Chip" Ruckel, Daniel Garcia, Justin Luna, Rodney Bellar
Mar 25, 2021 -

McKinney Buick GMC responded

Thank you for bringing this to our attention. Our team prides ourselves on providing professional and customer-focused service and we're sorry you didn't receive that. At your earliest convenience, please reach out to Dan Irwin at Dirwin@mckinneybuickgmc.com.

March 21, 2021

Great service! Very nice. Answered all questions. Very helpful. Been working with these guys since 2018...feels just like home! Would highly recommend these guys.... More

by shajohnson1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All Mckinney Service Staff
Mar 22, 2021 -

McKinney Buick GMC responded

Thank you for your positive review!

March 21, 2021

Excellent customer service. Service was prompted and Excellent customer service. Service was prompted and efficient. Customer Service Department went above and beyond from the scheduling of service t More

by Hunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John "Chip" Ruckel, Daniel Garcia, Justin Luna, Rodney Bellar
Mar 22, 2021 -

McKinney Buick GMC responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

March 20, 2021

Excellent service, friendly staff and very nice waiting area. I had an urgent problem with the engine shuddering under acceleration and they were able to work me in without a prior appointment. More

by BobG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Luna
Mar 22, 2021 -

McKinney Buick GMC responded

Thank you for your positive feedback, from all of us here at McKinney Buick GMC!

March 12, 2021

I checked on line Thursday morning for a new small SUV and bought a new Buick Envision AWD and VERY happy with everyone at McKinney Buick GMC More

by Amarillo Leroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Majesty’s Crawford in sales and Brandon in finance, Justin Luna
Mar 15, 2021 -

McKinney Buick GMC responded

We appreciate you taking the time to leave us a positive review!

Mar 15, 2021 -

Amarillo Leroy responded

We have purchased 3 cars from McKinney Buick GMC (2014 Verano, 2017 Acadia and this week a new 2020 Envision. I shopped on their web site in the morning and met sales person Majesta before lunch and bought the Envision that day. We have always had great service for our cars with Justin Suton in service and Majesta made sure we were happy with the deal.

March 10, 2021

No matter what I go in for the service is always top notch and professional! Rob made my visit perfect! A+ Complete great service visit. More

by Alltxn69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Service Desk Manager
Mar 11, 2021 -

McKinney Buick GMC responded

Thank you for your positive review!

March 06, 2021

Always friendly & listens to customer. Tries to schedule visit to meet timeline of customer. Provides seating for customers who choose to wait. Runs a shuttle if needed. More

by kaylene.hudgins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Garcia
Mar 08, 2021 -

McKinney Buick GMC responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

March 06, 2021

Always respectful and focused on the customer needs. Gets the job done quickly and efficiently. Clean waiting area. The service people seem to be well trained. More

by MPK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Luna
Mar 08, 2021 -

McKinney Buick GMC responded

Thank you for your positive feedback, from all of us here at McKinney Buick GMC!

February 27, 2021

Great service. Thanks Junior you did a great job! The service was done at a good price. I was surprised by the free car wash. More

by Jazz9257
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior
Mar 01, 2021 -

McKinney Buick GMC responded

Thank you for your positive feedback!

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