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McKinney Buick GMC

Mckinney, TX

Overview
Reviews
Vehicles
4.0
708 Reviews
Call Dealership (469) 804-2338

3950 S Central Expy

Mckinney, TX

75069

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Showing 708 reviews

October 15, 2021

Junior was very polite and efficient in getting our truck diagnosed and serviced. His prompt reporting of status was very much appreciated. More

by webeyh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior
Report | Print
Oct 18, 2021 -

McKinney Buick GMC responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

October 13, 2021

Great customer services and completed my vehicle in a timely manner as well. I would go back for more service More

by abryant35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Luna
Report | Print
Oct 14, 2021 -

McKinney Buick GMC responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

October 08, 2021

McKinney Buick GMC never fails to give me the best, fast, friendly and professional service More

by Smarkalmanza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Moreno
Report | Print
Oct 11, 2021 -

McKinney Buick GMC responded

Thank you for your positive review!

September 30, 2021

I had a great experience at McKinney GMC. From start to finish. They explained everything More

by Kathy Masters
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ibraheem Joran
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Oct 04, 2021 -

McKinney Buick GMC responded

Thank you for your positive feedback!

September 28, 2021

Beginning with salesman Mr George and Junior in service and excellent lounge area. Dr John May More

by John May
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hernandez. Junior
Report | Print
Sep 29, 2021 -

McKinney Buick GMC responded

Thank you for your positive feedback, from all of us here at McKinney Buick GMC!

September 25, 2021

Brad makes the process simple. Always very considerate and goes out of his way to get you taken care of. More

by Barrypollard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
Report | Print
Sep 27, 2021 -

McKinney Buick GMC responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

September 21, 2021

I have used them for years to service my vehicles. This is my seventh GMC and they have serviced all of them. More

by AJark
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin Luna
Report | Print
Sep 22, 2021 -

McKinney Buick GMC responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

September 17, 2021

Junior Rodriguez did a fantastic job taking care of our needs with a recall on our Yukon. The Customer Service was outstanding! More

by Jack.barineau
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Junior Rodriguez
Report | Print
Sep 20, 2021 -

McKinney Buick GMC responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

September 16, 2021

Wait time is always unpredictable at this service center. And they broke a piece of my door handle off. They have ordered a replacement, but I will still have to take time to go back to the center to have it More

by Skh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unsure
Report | Print
Sep 20, 2021 -

McKinney Buick GMC responded

On behalf of our team, we sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. At your earliest convenience, please reach out to Dan Irwin at Dirwin@mckinneybuickgmc.com.

September 15, 2021

Very assertive to avail of their warranty, although you said no thanks, they will still insist! More

by Queenie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malcom Todd
Report | Print
Sep 20, 2021 -

McKinney Buick GMC responded

We are sorry if you felt pressured to purchase any additional warranties. We never want a customer to feel pressured to buy, but instead empowered with enough knowledge to make the decision that is best for them. At your earliest convenience, please reach out to David Kelley, our General Manager, at Dkelley@mckinneybuickgmc.com.

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