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McKinney Buick GMC

Mckinney, TX

4.0
680 Reviews

3950 S Central Expy

Mckinney, TX

75069

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Showing 680 reviews

September 05, 2021

Outstanding customer experience. Everyone I encountered was helpful, personable, and professional. Refreshing experience. This dealership was 1 of 18 we entered to locate the car we were looking for. More

by Noey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edu Rodriguez, Travis Trenkle
Sep 07, 2021 -

McKinney Buick GMC responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

August 27, 2021

Good service, work done was done correctly. Used this dealership for a number of years More

by Kansas67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Luna
Aug 30, 2021 -

McKinney Buick GMC responded

Thank you for your positive feedback!

August 27, 2021

Fast service at this time. Staff was friendly. Convenient location. Treats for customers are good, I like the popcorn and hot chocolate. More

by maricris.hargrave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Luna
Aug 30, 2021 -

McKinney Buick GMC responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

August 26, 2021

I recently purchased an GMC Yukon from McKinneyBuick GMC and had an amazing experience. The entire staff is exceptional and went out the way to accommodate myself and family. My sales manager was Farrell More

by Sharla J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farrell
Aug 27, 2021 -

McKinney Buick GMC responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

August 25, 2021

The sales part went really well, but I wish I could say the same thing for the finance part. I was proposed the MPP plan but nothing regarding the prepaid maintenance plan. A couple of other glitches, but More

by jean-luc
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bassil Abasarah
Aug 19, 2021 -

McKinney Buick GMC responded

Thank you for providing feedback on your experience, Jean-Luc. We are always looking for ways to improve and customer reviews help us do that. We are disappointed to see that you were not satisfied with your experience here. We would like to speak with you further about your concerns. At your earliest convenience, please reach out to David Kelley, our General Manager, at Dkelley@mckinneybuickgmc.com.

Aug 25, 2021 -

jean-luc responded

I contacted the General Manager and no surprise. Of course, his team did the best they could and if I am not happy I can go to Nissan next door, This dealership has no ethics and shows a lack of integrity and honesty. The glitches are worth than I was thinking, so I will push my complaints to the next level. I do not recommend at all, this dealership is not reliable.

August 20, 2021

So efficient and honest! Very straight forward and quick service. There was low inventory but we still walked away very happy! We have two vehicles from this dealership. More

by Tammy.gregory
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farrell Marcell, Cynthia Taylor
Aug 23, 2021 -

McKinney Buick GMC responded

Tammy, thank you for your positive feedback, from all of us here at McKinney Buick GMC!

August 17, 2021

Arrived early for an oil change appointment and vehicle was immediately taken for service. Entire process was efficient and and completed in approx 30 minutes. All of the staff were very friendly and polit More

by Marvdehart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Garcia, Rodney Bellar
Aug 18, 2021 -

McKinney Buick GMC responded

Thank you for your positive review!

August 15, 2021

Always great service. We now live in Houston area but still come back for our service. Would like to especially thank Robert Barth. He was so kind to me when I dropped the car off. And answered all our More

by Dsoshea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Barth
Aug 16, 2021 -

McKinney Buick GMC responded

Thank you for your positive review!

August 14, 2021

Always accommodates my schedule and work is completed while I wait and I’m on my way! Waiting area allows me privacy and space to make calls and get tasks completed. Thanks so much for the car wash! My More

by annielougrimes
Customer Service
Recommend Dealer
Yes
Employees Worked With
Justin Sutton*****
Aug 16, 2021 -

McKinney Buick GMC responded

Thank you for your positive review!

August 09, 2021

Great group of folks who provide excellent professional service that I recommend at every turn. More

by lance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Bellar
Aug 10, 2021 -

McKinney Buick GMC responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

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