
McKinney Buick GMC
Mckinney, TX
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Tee and the staff helped us purchase my husband dream truck. They were very professional and their expertise was outstanding!! Thank you McKinney GMC truck. They were very professional and their expertise was outstanding!! Thank you McKinney GMC More
5 stars for the Service Dept. Sales Dept. Brings this down to 4.. I purchased a 2021 in March. With less than 10K miles the engine was rebuilt, valve job was performed and a transmission replaced. Defi down to 4.. I purchased a 2021 in March. With less than 10K miles the engine was rebuilt, valve job was performed and a transmission replaced. Definitely a lemon. The Service department did all possible to accommodate me. Sales Department did absolutely Nothing to help me remedy my problematic vehicle. Needless to say that was the last Vehicle I will buy from them.. More
Very personal! Service guys were up front and honest about how long the repair might take. Kept me informed while truck was in shop and repaired/replaced all necessary so I don’t end up back for same is about how long the repair might take. Kept me informed while truck was in shop and repaired/replaced all necessary so I don’t end up back for same issue. Very happy! More
I arrived with a free diagnosis from my car computer, but dealership charged me $165, to do the same reading and said the same thing as what I already knew. That is a rip-off. They spent 5 minutes duplicat dealership charged me $165, to do the same reading and said the same thing as what I already knew. That is a rip-off. They spent 5 minutes duplicating what I did for free. They took 24 hours to do it, and did not provide any loaner car or options. Had to wait an hour for a courtesy ride home. Additionally quoted me $500 more than another shop, promised to match the price. But only discount was $200, when I picked up my car. Felt they tricked me into keeping my car and fixing it, then added bogus fees to recover the fake discount they promised. Very disappointing. More
Great service all around. Listened to my concerns, communicated through out my visit and called me when it was ready earlier than expected! My service advisor was friendly and Dan Irwin made sure eve communicated through out my visit and called me when it was ready earlier than expected! My service advisor was friendly and Dan Irwin made sure everything was handled! More