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McKinney Buick GMC

Mckinney, TX

4.2
659 Reviews

3950 S Central Expy

Mckinney, TX

75069

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Showing 659 reviews

December 11, 2021

Perez is awesome. Very satisfied with my experience and the customer services. Recommend McKinney Buick GMC More

by Scott P.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Perez
Dec 13, 2021 -

McKinney Buick GMC responded

Thank you for your positive feedback, from all of us here at McKinney Buick GMC!

December 11, 2021

Tee and the staff helped us purchase my husband dream truck. They were very professional and their expertise was outstanding!! Thank you McKinney GMC More

by Rod and Natalie Baetke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis , Cynthia Taylor, Laura Claydon
Dec 13, 2021 -

McKinney Buick GMC responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

December 03, 2021

5 stars for the Service Dept. Sales Dept. Brings this down to 4.. I purchased a 2021 in March. With less than 10K miles the engine was rebuilt, valve job was performed and a transmission replaced. Defi More

by TidBits
Recommend Dealer
Yes
Employees Worked With
Not listed
Dec 08, 2021 -

McKinney Buick GMC responded

Thank you for your feedback. It is our goal that every customer leaves 100% satisfied so we are disappointed to hear that you did not. Our team would like to speak with you so that we can address your concerns. At your earliest convenience, please reach out to David Kelley, our General Manager, at Dkelley@mckinneybuickgmc.com.

December 02, 2021

Junior is very professional and friendly. He is the person to go to. I would definitely recommend him! More

by Ye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando “Junior” Rodriguez
Dec 06, 2021 -

McKinney Buick GMC responded

Thank you for your positive feedback!

December 01, 2021

Very personal! Service guys were up front and honest about how long the repair might take. Kept me informed while truck was in shop and repaired/replaced all necessary so I don’t end up back for same is More

by judy.moody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Deegear
Dec 03, 2021 -

McKinney Buick GMC responded

Thank you for your positive feedback!

November 22, 2021

I arrived with a free diagnosis from my car computer, but dealership charged me $165, to do the same reading and said the same thing as what I already knew. That is a rip-off. They spent 5 minutes duplicat More

by Dstockj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager
Nov 29, 2021 -

McKinney Buick GMC responded

Thank you for bringing this to our attention. At our dealership, we pride ourselves on straightforward, no-nonsense, and transparent dealings with our clients. It is discouraging to hear about your situation and we would like the opportunity to try and regain your trust in our business. At your earliest convenience, please reach out to Dan Irwin at Dirwin@mckinneybuickgmc.com.

November 19, 2021

Great service all around. Listened to my concerns, communicated through out my visit and called me when it was ready earlier than expected! My service advisor was friendly and Dan Irwin made sure eve More

by Jennifer.Venstad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Irwin
Nov 19, 2021 -

Jennifer.Venstad responded

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Nov 22, 2021 -

McKinney Buick GMC responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us, Jennifer!

November 19, 2021

Great service and helpful. I went before my appointment time and they worked on my car diligently More

by me2242365
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Garcia
Nov 22, 2021 -

McKinney Buick GMC responded

Thank you for your positive review!

November 15, 2021

Brandy Watkins got all of my warranty repair needs organized and the repair technician fixed my truck as soon as possible. More

by chrisclark1222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Watkins and Don Lowman
Nov 17, 2021 -

McKinney Buick GMC responded

Thank you for your positive feedback!

November 13, 2021

Recently had regular vehicle service. Was handled quickly and very thorough. Service writer was friendly and helpful. A good experience. More

by Archie Orchard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Bellar
Nov 15, 2021 -

McKinney Buick GMC responded

Thank you for your positive feedback, from all of us here at McKinney Buick GMC!

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