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McKinney Buick GMC

Mckinney, TX

4.0
707 Reviews

3950 S Central Expy

Mckinney, TX

75069

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Showing 707 reviews

August 26, 2022

Great people to work with on time, friendly, and efficient. Would recommend to anyone that asks. More

by Bestcmsllc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Luna
Aug 29, 2022 -

McKinney Buick GMC responded

Thank you for your positive feedback!

August 17, 2022

Fantastic service start to finish! Friendly knowledgeable team and so speedy even with accommodating a last minute appointment. More

by TSM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Smith
Aug 18, 2022 -

McKinney Buick GMC responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

August 11, 2022

Chad and the finance team were amazing. Very helpful and got us approved in minutes. I would definitely recommend them to any of my friends. More

by M5telecom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
Aug 12, 2022 -

McKinney Buick GMC responded

Thank you for your positive feedback!

August 06, 2022

We had a fantastic experience with this dealer. They gave us a better deal than any competitors and we enjoyed everyone we encountered! Ty, our salesman, was exceptional! More

by AS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Charles
Aug 09, 2022 -

McKinney Buick GMC responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

August 05, 2022

The service advisor was disinterested, unfriendly, and slow. The parts guy was looking at his phone (as were most employees) and a rude jerk. The service was terrible and I will never be back. More

by brad angel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
moreno, joshua
Aug 11, 2022 -

McKinney Buick GMC responded

Brad, we want to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. We hope that you will give us the opportunity to discuss this further with you. At your earliest convenience, please reach out to Dan Irwin at Dirwin@mckinneybuickgmc.com.

August 03, 2022

I’ve purchased a lot of vehicles in my time. But I must say that McKinney Buick GMC is by far the best from sales to service. The staff makes you feel part of the family More

by Lamonlindley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior and Sam
July 28, 2022

I highly recommend Buick McKinney for any work you need to have done. You go in for one service and you come out with one service completed. They do not try and find other issues with your car that you nee More

by Satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Whisenhunt
Jul 29, 2022 -

McKinney Buick GMC responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

July 25, 2022

Delivers good quality service and cares about customer satisfaction. I am very happy with the professional service I get from this dealership. Please keep up the good work. Thanks! More

by jdbond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior
Jul 26, 2022 -

McKinney Buick GMC responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

July 20, 2022

Brad Reed was as always a real gentleman and knowledgeable and always helpful. He always has a nice smile. More

by Charles.e.andrle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Reed
Jul 22, 2022 -

McKinney Buick GMC responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

July 17, 2022

It's always hit or miss with the service department. On my last visit, their oil change service includes a car wash, safety inspection, and topping off fluids. When I got home to replace my air filter, More

by jclcls02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh M
Jul 20, 2022 -

McKinney Buick GMC responded

Thank you for your feedback. It is our goal that every customer leaves 100% satisfied so we are disappointed to hear that you did not. Our team would like to speak with you so that we can address your concerns. At your earliest convenience, please reach out to Dan Irwin at Dirwin@mckinneybuickgmc.com.

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