McKinney Buick GMC

This dealership has been the best to deal for me for the last 13 years. Managers, Dan Erwin and Rob Barth in the service department lead a great group of service techs such as my current tech Caleb, with ot last 13 years. Managers, Dan Erwin and Rob Barth in the service department lead a great group of service techs such as my current tech Caleb, with others always ready to step up if needed such as Brandy, Mike, Jr, and Brad. Even the valets are friendly and helpful such as Willford who is always happy to help me in anyway. Our purchases of vehicles has been the same experience the last with Chad George and the GM David Kelley is always aiming for a pleasant experience for all customers. This will be the only dealership you will want to work with for all vehicle related needs! More

The service guy Sam assigned to handle the service work on my truck treated me as if I was not important and I had to call and force him to communicate with me and even then the way he communicated was in on my truck treated me as if I was not important and I had to call and force him to communicate with me and even then the way he communicated was in a lazy manner, as if I was a burden. He made the process more stressful on me than it should have been. He was working with my warranty company and wouldn't even call them to let ask them to extend the rental car coverage until the last hour of the day when I had to turn it in. I had to beg him to make that call. Again I felt like I (the customer) was a burden to him and he refused to keep me informed along the way. When I asked him why he couldn't he stated he makes all his calls at the end of the day around 5. That doesn't help if you have to make alternative plans around the situation for transportation and need the help of other people. More

Everyone went out of their way to make our car buying experience was an easy one. All the people we talk with were polite and went out of their way to make sure I had a great experience. experience was an easy one. All the people we talk with were polite and went out of their way to make sure I had a great experience. More

Great service with Caleb. Amanda Mister, warranty boss , helped at the end of my car 60 day repair. Two weeks, were waiting for parts; the rest was trying to get my insuranc Amanda Mister, warranty boss , helped at the end of my car 60 day repair. Two weeks, were waiting for parts; the rest was trying to get my insurance Co., Nationwide to pay the bill. I have since quit Nationwide insurance !! More

Our salesman was Diego! He was very helpful as we live 2 hours away and communicated mostly through email. He worked to get us a good deal on an Envision Avenir at a better He was very helpful as we live 2 hours away and communicated mostly through email. He worked to get us a good deal on an Envision Avenir at a better interest rate than we found anywhere else. We are very pleased with the service the entire staff provided. More

I highly recommend McKinney Buick GMC; my salesman, Mr. George and my Service Tech, Junior are the best in the business. Check them out, you won’t be disappointed! George and my Service Tech, Junior are the best in the business. Check them out, you won’t be disappointed! More

We always deal with JR in the service department He is very knowledgeable and always takes care of us when we bring our GMC Yukon Denali in to get serviced. Thank you JR very knowledgeable and always takes care of us when we bring our GMC Yukon Denali in to get serviced. Thank you JR More

Good service with good communication. Sam was excellent in being considerate of my time and was helpful in explaining what work needed to be performed. Sam was excellent in being considerate of my time and was helpful in explaining what work needed to be performed. More

They never try to upsell or suggest non needed service but do suggest that which is needed. They work to give their customers the best possible advise on service work but do suggest that which is needed. They work to give their customers the best possible advise on service work More