McKinney Buick GMC

Just bought a used vehicle from McKinney Buick GMC around 2 weeks ago . I took the car to a mechanic due to the issues and he said the struts were bad, I had him fix the struts but when trying to rotate the 2 weeks ago . I took the car to a mechanic due to the issues and he said the struts were bad, I had him fix the struts but when trying to rotate the tires he said all tires had uneven wear on them. I reached out to David Kelly through email due to the vibration issue when driving the car and that on Carfax it showed that McKinney GMC rotated the tires, so basically the knew they sent me out in an unsafe car. Multiple unreturned phone calls. On the email it stated to bring the vehicle in to get it taking care of(would add pictures of the email if i could). Took the car on Saturday but they didn’t not have the appointment setup right, so the said they would call me Monday. Didn’t receive no call Monday and then Tuesday when I called them they are stating that they will not fix anything. I had emailed David Kelly, Dion Mack and spoke to Caleb Gressett(service), Tony Towns and Vonnie. Looks like no is helping! More

I had so much fun shopping at McKinney Buick. Everyone that helped us purchase. Mycar was so friendly it was a wonderful experience, if you need a car, please go to McKinney Buick GMC. It’s the b Everyone that helped us purchase. Mycar was so friendly it was a wonderful experience, if you need a car, please go to McKinney Buick GMC. It’s the best.👏🏻👏🏻👏🏻 More

Dealership is great. Love the service department and Michael my service writer. Will definitely continue to use this dealership. Love the service department and Michael my service writer. Will definitely continue to use this dealership. More

The Sales Representative Majesta Crawford was very knowledgeable about the vehicle and its features that I purchased. I highly recommend this dealership. I give her & Mckinney dealership 5 stars ! 🌟 knowledgeable about the vehicle and its features that I purchased. I highly recommend this dealership. I give her & Mckinney dealership 5 stars ! 🌟 🌟🌟🌟🌟 Thank you ! More

They failed to meet every deadline they set. I was told it would take 2 to 3 business days to diagnose my issue. It took eight days. I was told typical turnaround time was 10 days to two weeks t I was told it would take 2 to 3 business days to diagnose my issue. It took eight days. I was told typical turnaround time was 10 days to two weeks to get my vehicle. It took just over three weeks. As they were coming close to finishing up, they told me it would be ready on Friday, and that they would call me if it wasn’t going to be ready. No one bothered to call me to let me know it wasn’t going to be ready on Friday, so I wasted a trip up there. I called on Saturday and was told it would be ready on Monday. I called on Monday so I wouldn’t waste another trip and they said that it would be ready on Tuesday. I finally received a call on morning saying it was ready. I went by Tuesday evening and my paperwork still wasn’t done. I had to wait an additional 15 minutes because they didn’t have their act together. I don’t think I’ll be coming back to this dealership. More

GMC McKinney Takes good care of me and my 2018 GMC Truck! Brad Reed and the gang of service providers always cheerful ! Tech’s do nice work and check my Truck over for any needs it might have! Can Trust t Brad Reed and the gang of service providers always cheerful ! Tech’s do nice work and check my Truck over for any needs it might have! Can Trust these folks!! More

Easy to make my appt for the chip that was not available when I purchased my new Buick. I was greeted by Joshua who took excellent care of my needs. He arranged to have me taken home while my car was servic when I purchased my new Buick. I was greeted by Joshua who took excellent care of my needs. He arranged to have me taken home while my car was serviced. He also arranged to pick me up to get my car. I was given a time when my car would be ready, and it was ready a little early. My car was washed and ready for me. Great service and kind & professional service. More

Great service. Diego Stamps makes me feel comfortable with no pressure of buying a car. Diego Stamps makes me feel comfortable with no pressure of buying a car. More

Took 3 weeks to replace a/c compressor. Communication poor. Called throughout the day each week trying to get the status of my vehicle. I will take my business elsewhere. Communication poor. Called throughout the day each week trying to get the status of my vehicle. I will take my business elsewhere. More

Great team and service they were very accommodating and informative on what was needed on my vehicle. Committed to a time and delivered. informative on what was needed on my vehicle. Committed to a time and delivered. More