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McKinney Buick GMC

Mckinney, TX

4.0
688 Reviews

3950 S Central Expy

Mckinney, TX

75069

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Showing 688 reviews

July 26, 2023

Very professional staff that went way above and beyond our expectations. Made you feel welcome from the minute you entered the building. More

by Paul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cynthia Taylor
Jul 27, 2023 -

McKinney Buick GMC responded

Thank you so much for your positive review! We're so happy that you had a good experience with us, and we are looking forward to seeing you again in the future!

July 13, 2023

mr. Henderson. The salesman that I’ve dealt with, was very courteous and very straightforward, very enjoyable situation.. More

by lynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cynthia Taylor
Jul 21, 2023 -

McKinney Buick GMC responded

Thank you so much for your positive review! We appreciate your review, and want to thank you for taking the time to write it! We are looking forward to seeing you again next time!

June 21, 2023

Sam gets me in and out as quick as possible. As a night shift worker, I really appreciate that I can count on him to get me taken care of! More

by Samantha
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sam Whisenhunt
Jun 21, 2023 -

McKinney Buick GMC responded

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!

June 07, 2023

We were stranded and Caleb did an amazing job for us. We were back on the road in a couple hours. We were late for a meeting, he made arrangement to get us to the meeting on time and had our car fixed More

by Ellingson.gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb
Jun 07, 2023 -

McKinney Buick GMC responded

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again soon!

May 30, 2023

Service department team is the best. Always helping make the transition easy and customer service with a smile. More

by Alexv_3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert in service
May 30, 2023 -

McKinney Buick GMC responded

Thank you for your five-star review!

May 28, 2023

Mike was an excellent service writer he got the job done quick and was ver professional More

by Mjkusek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Deegear
May 30, 2023 -

McKinney Buick GMC responded

Thank you for your five-star review!

May 19, 2023

This was the worst dealership experience I ever had in trying to just get a simple oil change. More

by Jdtracman38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
May 22, 2023 -

McKinney Buick GMC responded

Thank you for bringing this to our attention. We apologize for any inconvenience you may have experienced with our service. We take all customer complaints seriously and we regret that we were not able to address your issue in a timely manner. We are committed to providing excellent customer service and we will do everything we can to make things right. Please let us know the details of your issue and how we can assist you further. At your earliest convenience, please reach out to Dan Irwin at Dirwin@nissanofmckinney.com.

May 09, 2023

Just bought a used vehicle from McKinney Buick GMC around 2 weeks ago . I took the car to a mechanic due to the issues and he said the struts were bad, I had him fix the struts but when trying to rotate the More

by cgarcia0288
Recommend Dealer
No
Employees Worked With
David Kelly, Dion Mack, Tony Towns, Caleb Gressett and Vonnie
May 12, 2023 -

McKinney Buick GMC responded

Thank you for bringing this to our attention. We apologize for any inconvenience you may have experienced with our service. We take all customer complaints seriously and we regret that we were not able to address your issue in a timely manner. We are committed to providing excellent customer service and we will do everything we can to make things right. Please let us know the details of your issue and how we can assist you further. At your earliest convenience, please reach out to Dan Irwin at Dirwin@nissanofmckinney.com.

May 03, 2023

I had so much fun shopping at McKinney Buick. Everyone that helped us purchase. Mycar was so friendly it was a wonderful experience, if you need a car, please go to McKinney Buick GMC. It’s the b More

by Dallymarco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrickbofferding, Cynthia Taylor
May 05, 2023 -

McKinney Buick GMC responded

Thank you for your five-star review!

May 02, 2023

Dealership is great. Love the service department and Michael my service writer. Will definitely continue to use this dealership. More

by amanda.ward6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Service Writer, Laura Claydon
May 05, 2023 -

McKinney Buick GMC responded

Thank you for your five-star review!

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