McKinney Buick GMC

Bought a Buick Enclave from Jett Reed at McKinney GMC Buick over the weekend and received phenomenal service! This dealership really cares about finding the right vehicle for you. And they know their stu Buick over the weekend and received phenomenal service! This dealership really cares about finding the right vehicle for you. And they know their stuff! Never had a vehicle with this much technology and Jett took the time to show us how to work all of the features. Great experience. More

I was given a price quote for new car with an incorrect sales taxes figure. Other than that I have been please with my experience. sales taxes figure. Other than that I have been please with my experience. More

Nice, listened to what I was looking for in the car I wanted. Very friendly and professional wanted. Very friendly and professional More

Awesome service done everything I wanted and was above my expectations , just a great bunch of people expectations , just a great bunch of people More

This Dealership knowingly release my daughter truck to her, knowing it had no brakes. Didn’t care for her wellbeing, didn’t even tell her, her vehicle had no brakes. Just gave her the keys and said nothin her, knowing it had no brakes. Didn’t care for her wellbeing, didn’t even tell her, her vehicle had no brakes. Just gave her the keys and said nothing. She almost ran into another vehicle and had to use her emergency brake to stop. What’s perplexed is she drove her truck to the dealership for a evap diagnostic. And miraculously, her brakes locked up. Instead of fixing their mistake, they want to charge her to fix it. She had new brakes installed November 2024. She works from home, so there not even 200 miles on the new brakes. The dealership even had the audacity to tell her she needed brakes, without realizing the are new. When the dealership learned she has new brakes. Then they claimed it was the brake booster or the brake booster hose wasn’t clamped on properly. When they found out that I have 40 years of mechanic experience and I inspected her truck and made sure all the hoses, clamps and fluids were all to specifications prior to her taking it to them, they claimed that the brake booster hose had deteriorated and caused air into the system because the truck is 12 years old. When I informed them that I’ve worked on vehicles 15 years and older and some of them still had the original hoses on them. So now they want to make a deal with my daughter. Instead of her paying full price, because it’s a 4.5 hour job. Yeah they already know what’s wrong with it, she could pay a discounted price. We told them no! They made the mistake, they should fix it for free. They refused to admit they made a mistake and won’t fix it for free. At this point, I will most likely fix it. It’s a shame how shops will intentionally or unintentionally make a mistake when servicing your vehicle and not own up to that mistake. 40 years in the business. I’ve made mistakes and I paid to fix the mistake. What I never did was pass my mistake on to the customer. More

We got a great deal on a new 2024 GMC. It met all of our requirements on Colors and options. Farrell was easy to work with. It met all of our requirements on Colors and options. Farrell was easy to work with. More

The staff at McKinney Buick GMC is wonderful super helpful. This is the best place to come for service. I’ve been due for three recalls and an oil change due to time limitation and their service was s helpful. This is the best place to come for service. I’ve been due for three recalls and an oil change due to time limitation and their service was so exceptional. They came and picked up my vehicle and delivered it. Communication was great and kept me updated More

Great customer service. Knowledgeable and always had an answer to our questions about the truck we were interested in. Knowledgeable and always had an answer to our questions about the truck we were interested in. More

This is my second purchase from this dealership because of the easy process absent of the normal sales “games”. The salesman was extremely easy to work with and the entire staff was extremely friendly and of the easy process absent of the normal sales “games”. The salesman was extremely easy to work with and the entire staff was extremely friendly and efficient. They are focused on getting you what you want, not what they want to sell. More