McKinney Buick GMC

First time at this dealership as I live out of town. Very good service, courteous staff and my service advisor. Clean waiting room. Would go there again. Very good service, courteous staff and my service advisor. Clean waiting room. Would go there again. More

Easy to deal with. Very satisfied. Great deal. Professional folks. Would definitely recommend to family and friends. Very satisfied. Great deal. Professional folks. Would definitely recommend to family and friends. More

Called the dealership, made an appointment for an oil change and they had availability that day. Went in as scheduled. I was happy that it took less time than I expected. The work was completed satisfac change and they had availability that day. Went in as scheduled. I was happy that it took less time than I expected. The work was completed satisfactorily! More

The service department always seems to be overwhelmed- 72hrs just to look at your vehicle is ridiculous 72hrs just to look at your vehicle is ridiculous More

The part took couple months to get but the dealership provided a loaner for the time they had mine. Truck lift gate switch now working fine. provided a loaner for the time they had mine. Truck lift gate switch now working fine. More

Purchasing the vehicle went great. What didn’t go well is being told and promised 3 years of OnStar then after closing the deal being told that we wouldn’t. I won’t do future business What didn’t go well is being told and promised 3 years of OnStar then after closing the deal being told that we wouldn’t. I won’t do future business with a dealership that’s dishonest and wouldn’t recommend McKinney Buick GMC to anyone. More

Terrible experience. I drove 2 hours and was told the price was more than than the internet price then they gave me the internet price then turned around and charged me 3 I drove 2 hours and was told the price was more than than the internet price then they gave me the internet price then turned around and charged me 3000.00 for a “recouping” which I was not told about. Then went to finance and they said it was my lucky day I was getting coupons for a warranty and free oil changes for 3 years. I was handed a iPad type thing to sign that didn’t show any money but a few days later I looked at my paperwork and I was charged 1555.00 for the warranty and 616.00 for the free oil changes. Do your research before signing anything on those type of devices. I am beyond disappointed. More

Laura King is wonderful lady took her time taking care of all the details to be my first time in a Buick dealership I felt extremely welcome Ty all all the details to be my first time in a Buick dealership I felt extremely welcome Ty all More

I had a terrible experience trying to buy a vehicle. First, the sales person I was working with didn’t return my messages. Second, since I was not getting a returned calls, I called the internet manager First, the sales person I was working with didn’t return my messages. Second, since I was not getting a returned calls, I called the internet manager. Terrible experience. All I asked was for them to honor the internet price. I had to push him to get there. Then, he told me he was losing money by honoring the price and told me he would negotiate no further. That’s not how you treat a potential customer. I was planning on buying a truck for them today. All they had to do was honor the price and treat me with respect. More

Sales rep is great, Derrick treatment well and was willing to make the sale work willing to make the sale work More