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McGrath Volvo Cars of Fort Myers
Fort Myers, FL
564 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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564 Reviews of McGrath Volvo Cars of Fort Myers
December 12, 2023
The dealership was the most responsive I’ve dealt with. I live 3 hours away and they made it easy to work with them! Luke was eager to help me make a deal that worked for us, and went above and beyond, eve I live 3 hours away and they made it easy to work with them! Luke was eager to help me make a deal that worked for us, and went above and beyond, even after the deal was done. I would definitely reach out to him next time I need a new vehicle. More
by Ashleigh Holt
Employees Worked With
Luke Mayer
November 30, 2023
We came at 12pm and walk out at 3:30 pm with a new XC-60. The salesman was very professional and general manager. Finance manager was excellent. Overall 10 out of 10 The salesman was very professional and general manager. Finance manager was excellent. Overall 10 out of 10 More
by mrvinogradov
Employees Worked With
Dorian Montero, Keesha Reyes
November 04, 2023
We thought the car was leaking oil and called Volvo. They wanted me to come in immediately and offered to tow my car. They took the car as soon as it got there. We were treated very well and were offere They wanted me to come in immediately and offered to tow my car. They took the car as soon as it got there. We were treated very well and were offered water. The service dept talked with us afterwards about what they found. More
by Elaine
Employees Worked With
Jacquie Pfeiffer
October 30, 2023
On the upside, Joel (saleman) took good care of us and the dealership took care of getting a hitch installed on the truck. On the down side, the hitch took several days and I do feel that we were held lat the dealership took care of getting a hitch installed on the truck. On the down side, the hitch took several days and I do feel that we were held late into the evening waiting on paperwork for twon nights. When we signed off on everything presented to us, we were contacted the next day by John Bridwell stating that they (lady in his place) had us sign the wrong odometer form. We had to print off the new form, sign, photograph, and send back. Overall, we had a good experience. More
by barneyd
Employees Worked With
Dorian Montero, John Bridwell
October 27, 2023
I came in for a lease to replace my 2020 XC40. Arley had called and got me interested in a 2023XC40. I'm pleased with the car and pricing. Arley had called and got me interested in a 2023XC40. I'm pleased with the car and pricing. More
by AG
Employees Worked With
Arley Ricardo ??????????, Jacquie Pfeiffer
October 25, 2023
now NEW I brought my 2023 XC90 Recharge in for 10,000 mile service and foldaway tow bar. service advisor Jace was my contact person when I came to pick up vehicle bumper was hacked and visible destroyed mile service and foldaway tow bar. service advisor Jace was my contact person when I came to pick up vehicle bumper was hacked and visible destroyed along with dent in rear driver side fender. Jace advisor tried to say bumper needs to be cut which was incorrect. Service manager Andrew contacted me to confirm they would replace bumper and fix dent. That occurred 2 weeks later only to pick up vehicle again bumper repaired walked out to car with Jace service advisor. Viewed car asked if tow bar now works pushed button only to see it didn't deploy properly because bumper wasn't cut out properly. Jace stated he didn't check. Imagine you bring in initially for fold away tow bar bumper is damaged and when it's corrected they never checked to see if worked properly before given to owner. I told Jace I would cut out bumper myself that I could not believe this. Andrew service manager was left messages never returned my calls pictures were sent to Jace my experience at McGrath Volvo simply Sucked !!! Right to left pictures represent cut out by tech which ruined bumper other two are my photos of me modifying bumper at my home which McGrath was paid to do not to mention me being inconvenienced. Call me because your service department doesn't answer their phones More
by Joewilk45
Employees Worked With
Jace / Andrew
October 25, 2023
Recently purchased a low miles 2019 BMW and would not work with this dealership again. Multiple price increases (mark ups) once we began the paperwork which might be the norm now but it is so disingenuou work with this dealership again. Multiple price increases (mark ups) once we began the paperwork which might be the norm now but it is so disingenuous and such a waste of time. Worked through most of that but had to agree to a large bump for their conditioning the car which ended up being a large part of my bad experience. Gas tank on empty, tires (all 4) were about 10lbs low, valve caps missing, no owners manual and only one key fob. It was obvious nothing had been done with this car which wouldn't be a big deal accept for the fee... Got a feed back call from some sort of manager and asked for help with the key and owners manual but nothing. At the end of the day it would have been so easy for them to remedy these small issues but they really don't seem to care which sums up the overall vibe at this shop. More
by brekelinc
Employees Worked With
Alex Frometa
