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McGrath Volvo Cars of Fort Myers
Fort Myers, FL
561 Reviews
As a family-owned and operated dealership, we go about things a bit differently here at Volvo Cars of FT Myers. We want to learn about each and every customer we serve, because each driver has a very different set of needs. To best serve you, it's important to know that not every situation will have the same solution. Our staff is passionate about finding those solutions, and it shows with the level of customer service we provide our guests.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 561 reviews
Helpful August 10, 2023
My husband went to McGrath Volvo to purchase a preowned truck he had seen and applied for online. Once we got there, we were told the truck was no longer available, and also the amount they quoted for our truck he had seen and applied for online. Once we got there, we were told the truck was no longer available, and also the amount they quoted for our trade-in drastically changed. My husband ended up purchasing a pre-owned lifted truck, spending over $30,000. We took the truck home that evening and woke up in the morning to a pile of oil in our custom driveway! My husband had to leave for work and parked his truck at work, also depositing oil all over their driveway. My husband had to argue with McGrath to get the truck back in after having it for one day for them to look at the issue and get it resolved! They told my husband it was a seal that was leaking, and they would order the part and let him know when he could bring it back in. My husband went under the truck and found the pan to be completely rusted through with 2 holes in the pan. Nevertheless, it has been a nightmare to get Mcgrath Volvo to correct or handle anything on a truck that we owned for one day. We have since also foundhi other mechanical issues with the truck. McGrath shows no care or concern for their clients. l would highly recommend staying far away from this company if you are looking for a pre-owned vehicle. We have dealt with Carmax, and they are wonderful and stand behind their vehicles!!! the way it should be. Mcgrath Volvo shame on you absolutely disgusting service! More
by mlerner597
Employees Worked With
Other Employees :
Frank Babarro, Troy Hancock, Dorian Montero
August 01, 2023
Professional and personable staff! Everyone was helpful and pleasant. Would definitely recommend and buy from them again! Everyone was helpful and pleasant. Would definitely recommend and buy from them again! More
by Juliasrickard
Employees Worked With
July 13, 2023
Worst used car shopping experience. Emailed day before called next day and started financing process. Showed up to see vehicle. Salesman pawned us off to another salesman. Went to s Emailed day before called next day and started financing process. Showed up to see vehicle. Salesman pawned us off to another salesman. Went to sales office expecting him to get keys and show us the vehicle. Nope. Straight to I won’t sell you that truck it’s junk but here is what else we have. At 6 times the price. All I wanted was an old beat up truck that they had listed and by the way put to their 130 point used car inspection. Said I would still like to see the truck. After wandering around for a while he say he can’t find the keys and two other salesmen told him the truck has a bad motor. Again that they put on multiple websites and claimed it has gone through their 130 point inspection. Alex from management called and said he would get me the report from service on Monday and get the keys. Monday he called and left no message and no report emailed. I called Tuesday he is not in. Called Wednesday he is not in will be in the afternoon called in afternoon and he had left for today. Front desk promised that he would call Thursday. No call. Do recommend this dealer at all and will actively encourage others to avoid them. More
by Disappointed
Employees Worked With
Alex in management
July 13, 2023
Outstanding customer service and amazing knowledge by Luke and the entire McGrath Volvo team. Thanks! Luke and the entire McGrath Volvo team. Thanks! More
by czeci
July 12, 2023
Jj & Kenny the sales manager made the impossible happen. I recommend asking for JJ to sell you your car. 10/10 experience and top salesman. I recommend asking for JJ to sell you your car. 10/10 experience and top salesman. More
by Kd29120814
Employees Worked With
Jj Hernández
July 06, 2023
I would recommend my sales guy Jim Schmidt but I would not recommend the dealership. Jim was awesome actually best sales guy I’ve had not recommend the dealership. Jim was awesome actually best sales guy I’ve had More
by Hr239
Employees Worked With
Jim Schmidt , Dorian Montero
July 06, 2023
Luke went above and beyond in our purchase. He’s a true professional. Thank you 🙏 He’s a true professional. Thank you 🙏 More
by Jac4471
Employees Worked With
