McGrath Volvo Cars of Fort Myers

I drove 2 hours and 30 minutes to purchase a car for my wife. I was unfortunately coerced to purchase the Gap insurance. Now that I paid off my car in less than a year, and I can't seem to locate the paper wife. I was unfortunately coerced to purchase the Gap insurance. Now that I paid off my car in less than a year, and I can't seem to locate the paper related to the Gap insurance coverage, I have been calling every day for the last two weeks only to be transferred to the finance department without having someone picking the phone with a voicemail telling you they will call you back, which of course they never do. After two weeks I stood my ground with the nice lady that always answer the phone, she managed to have someone whom I have decided not to say his name to call me from the finance department only to ask me for my email with the promised of emailing me a cancellation form which I have not yet received. I called back and make sure that I gave the lady my email again in order to get the cancellation form , and I have not received anything yet. It seems like it might be all part of the game to let more time pass so they don't have to refund the Gap coverage that we paid for. Therefore, do not purchase their gap insurance since they are playing games for you not to get your money back. It's a shame for the dealership to be playing with their reputation just for a few thousand of dollars. More

This is just incredible, WOW, SO WRONG, i purchase a van on Sunday 1-9-22 drove home to naples, on i75 i started noticing several issues went back the next day Monday, and told Ray the sales guy and Kenny s on Sunday 1-9-22 drove home to naples, on i75 i started noticing several issues went back the next day Monday, and told Ray the sales guy and Kenny sales manager all the issues i had notice and Kenny told service guy to take care of all the issues, the van was there for 2 weeks, not all issues got fixed, service manager George ( liar) was just not answering my calls an lied to me on one of the issues, after doing some digging i found that this van was in a really bad accident and looks like it has frame damage AND of curse no one told me about it, then i wrote an email to Troy Hancock the GM, and his reply was, you purchase the van as is, you sign all paper works, there is nothing i can do, i can buy the van back at a fair prize, what a joke this people are, this is something i could expect from like a buy here pay here dealership NOT A VOLVO, most dishonest place i have dealt with total GARBAGE, incredible. More

This was my first experience with McGrath Volvo and it was great. Jonathan C., Dorian and Cody made our car buying experience smooth and easy! They went above and beyond to make sure that I purchased the was great. Jonathan C., Dorian and Cody made our car buying experience smooth and easy! They went above and beyond to make sure that I purchased the car that my daughter really wanted, we are satisfied customers!! More

Great experience as always. These guys took care of us, Dorian M, Jonathan C, Kenny. Dorian M, Jonathan C, Kenny. More

Worked with Dorian on the final paperwork for a purchase and it was a smooth and painless process. Highly recommend. and it was a smooth and painless process. Highly recommend. More

Jonathan Castaneda exceeded our already high expectations. He was responsive and answered all our questions accurately and with patience. Kenny Wadman was also incredibly welcoming and oversaw expectations. He was responsive and answered all our questions accurately and with patience. Kenny Wadman was also incredibly welcoming and oversaw an overall wonderful experience! More

Jonathan Castaneda was great. very affable individual really wanted to buy a vehicle from him. Kenny wadman made the deal work Outstanding really wanted to buy a vehicle from him. Kenny wadman made the deal work Outstanding More

Great staff! The team was professional,knowledgeable and wanted to earn my trust and business, wanted to earn my trust and business, More

Great service! Easy processing! Strongly recommended! Quality of inventory, location, clean facility. Thanks to sales Rep John. Quality of inventory, location, clean facility. Thanks to sales Rep John. More

This particular review,  is very awesome an extraordinary an will never be forgotten.. Mr . John Bridwell Car Salesman was another amazing an professional experienced salesman at this amazing establishment.  an will never be forgotten.. Mr . John Bridwell Car Salesman was another amazing an professional experienced salesman at this amazing establishment.  I will never forget this experience.  Again another employees awesome professionalism shown on his property.. I just wanted to say THANK YOU an show recognition were it is due. May God r Bless all your families.. More