McGrath Volvo Cars Barrington
Barrington, IL
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Probably the best salesman I’ve ever worked with. The new dealership and location for this Volvo dealership is great. I worked with Franz. We have been emailing back and forth and I was finally able t The new dealership and location for this Volvo dealership is great. I worked with Franz. We have been emailing back and forth and I was finally able to come in. I’m not able to drive at the moment but my fiancé is and this vehicle would be shared. Franz was incredibly nice, considerate, thoughtful and knowledgeable. Absolutely no pressure at all. We had a great conversation and he understands I need a few more weeks until I can drive and go further with the purchase or lease of a new car. Highly, highly recommend him! More
Great buying experience I had been shopping for few weeks , tested different brands, when i got McGrath in Barrington, it was just for a test drive, never drove a VOLVO befor I had been shopping for few weeks , tested different brands, when i got McGrath in Barrington, it was just for a test drive, never drove a VOLVO before. The car was beautiful, inside and out.. working with Armen, Mustafa, BJ and Alex was great. Armen took his time explaining and showing me all the features and made sure i knew how to navigate thru the touch screen.I love my new XC 60, so far so good. Big thanks to you guys. More
Used Auto Purchase A little late on this review, but want to make sure I give a shout out to the McGrath folks! Our family was on the search for a used car for our ol A little late on this review, but want to make sure I give a shout out to the McGrath folks! Our family was on the search for a used car for our oldest daughter before she would head back to college. We found a used VW Tiguan that my daughter fell in love with after a test drive. Armen was extremely accommodating and even came in on his day off the next day to assist with the final sale. Between Armen and Tarlan, the purchase went smoothly. The follow-up from Armen was awesome! Would highly recommend and will stop by when in the market for our next vehicle. Sherry Hofmann More
Great Professionals! A big thank you to Armen, Tarlan and Adam- and I didnt even purchase the car! While the car didn't work out financially for me- every attempt was made A big thank you to Armen, Tarlan and Adam- and I didnt even purchase the car! While the car didn't work out financially for me- every attempt was made to get me in this vehicle in the most professional no pressure atmosphere. I was from out of state and flew in to test drive the vehicle. They accepted my feedback on the car with professionalism. When I hesitated on the price, they showed understanding and patience while professionally informing me of my options. I would call their balance between caring and listening while working on the sale completely balanced. I chose not to purchase but I would quickly work with this great team again! I highly recommend! More
Fantastic experience! Originally looking for a used Volvo, we visited McGrath Volvo Barrington and met Scott Bennett. He was super knowledgeable, friendly and helpful but n Originally looking for a used Volvo, we visited McGrath Volvo Barrington and met Scott Bennett. He was super knowledgeable, friendly and helpful but not at all pushy. Unfortunately, we chose a different make/model from another dealership. However, I had mentioned to Scott that we were also looking to purchase another used car in the coming weeks assuming the right vehicle was available. We just didn't know what that vehicle was yet! I had also shared the same comment with other dealers yet no one followed up, EXCEPT SCOTT! He continued to stay in touch and share any new, pristine inventory that arrived. It felt like having a personal shopper who truly was listening to your needs. Within a couple weeks, he found "the car" and the purchase couldn't have been easier! We are so grateful for Scott's diligence and knowledge. He made our used car shopping experience simple and stress free. More
Great People Service From top to bottom this is a great dealership because of the care and concern shown by all the staff--very professional and thorough in explaining wha From top to bottom this is a great dealership because of the care and concern shown by all the staff--very professional and thorough in explaining what is involved in the repair or what options and availability exist in their inventory. Never a bad experience--no need to look any further for a top of the line dealership and the people to match. Bill F More
Not Prepared First, I own this experience. I was not prepared and purchased on a whim. What I’mdisappointed in I could received a fair price and one that did no First, I own this experience. I was not prepared and purchased on a whim. What I’mdisappointed in I could received a fair price and one that did not require all types of negotiations. Short on my trade, overpaid on the purchase, was told it was not a rental (it was) and the F&I manager tried to get me on 5.9% loan with a 840 credit score? That was the only win I may have got. Ended at 4.4% Just a horrible experience as i reflect back. More
Best car buying experience ever! Working with Santina, John and Kaye was so wonderful. We are thrilled with our pre-owned Volvo! Outstanding customer service, large pre-owned invent Working with Santina, John and Kaye was so wonderful. We are thrilled with our pre-owned Volvo! Outstanding customer service, large pre-owned inventory and easy to navigate website. More
Unethical First and foremost, I will admit that I had no business going into this dealership in the first place. The reason for this is the fact that I was appr First and foremost, I will admit that I had no business going into this dealership in the first place. The reason for this is the fact that I was approved through Roadloans and was so excited to get out from under the mistake that I made, I went. My reason for admitting this now, is that I did not know that it was not a Roadloans partnership dealer. After informing them of my pre-approval - after which I should have been told that they were not a partnership dealer - the first person that I spoke with convinced me to agree to a credit app because they could definitely get a lower interest rate for me - another mistake. I was "handed over" to a salesman who seemed very interested in the reason for my wife not being willing to be on a car loan with me - which frankly was none of his business and should not have mattered anyway because I reiterated my pre-approval. Keep in mind, I provided full disclosure about the details of my trade in from the very beginning. I was also given a rousing welcome "Welcome to the McGrath family!" Iobviously took a test drive and loved the car. Then I was conveniently told that the car could not be financed due to its age - a 2009 Toyota Prius. This is something else that I should have been told. Then after almost walking out, the boisterous welcomer offered to"Throw A Hail Mary" and get me approved on another vehicle. I explained that I had no money for a down payment Sure enough, it was a resounding NO. This place is a joke!!! More
These folks are top notch all the way! John Keady and David Pearson were fantastic to work with. We are thrilled with my wife's new V90 Cross Country and were just as thrilled with the Sal John Keady and David Pearson were fantastic to work with. We are thrilled with my wife's new V90 Cross Country and were just as thrilled with the Sales Experience! More