
McGrath Volvo Cars Barrington
Barrington, IL
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Bought my first Volvo. The staff at McGrath was great specially my salesman Kevin. I had a lot of questions being my first Volvo and Kevin took his time and answered them all. specially my salesman Kevin. I had a lot of questions being my first Volvo and Kevin took his time and answered them all. More
Kevin at McGrath Volvo Barrington recently helped us in purchasing our pre-owned Volvo S90 T6 Inscription. We not only love the car, but loved the overall experience at the dealership. Although Kevin was v purchasing our pre-owned Volvo S90 T6 Inscription. We not only love the car, but loved the overall experience at the dealership. Although Kevin was very busy taking care of other customers, he made sure that we were always updated, and kept us informed every step of the way. He even went out of his way to grant several of our requests and address several of our concerns. It was a no pressure buying experience, with a fix pricing model that is very competitive. I would buy from McGrath Volvo Barrington again. Look for Kevin S., if you plan to purchase your next car fro McGratch Volvo Barrington! More
John is a hoot! Great guy! Old school with a new school twist. Helped my wife get into a new car, hers was falling apart. She is in love with her 2021 XC60! Very through on how to use the tech on the car. twist. Helped my wife get into a new car, hers was falling apart. She is in love with her 2021 XC60! Very through on how to use the tech on the car. 10/10 would recommend! More
Had a good experience in selecting a CPO vehicle. We had researched options online and visited McGrath to view their options in person. Attentive staff and good service. researched options online and visited McGrath to view their options in person. Attentive staff and good service. More
You want customer service, kindness and true genuine interaction, Franz is the man! Very humble and courteous. Offered us water and showed us the showroom. We took a bit to decide on a vehicle but we we interaction, Franz is the man! Very humble and courteous. Offered us water and showed us the showroom. We took a bit to decide on a vehicle but we were always answered with a "no problem". McGrath Employees are well mannered and truly care about the customer. Finance was awesome. Can't wait to service my car! More
I had the BEST experience with Alex. I had 2 really bad experiences at other dealers which made me distrustful, but a great experience here. No bait and switch with pricing, transparent, and very professio experiences at other dealers which made me distrustful, but a great experience here. No bait and switch with pricing, transparent, and very professional. I bought a used 2020 Volvo and the experience from the sales person to finance department was smooth. They were reputable which I’ve learned from past experience isn’t a given. Would definitely send friends and family here. More
From start to finish Alex was very helpful! I couldn't be happier with my new CPO XC90. Given my friends Alex's name because they are in the market! Can't wait to purchase more vehicles. happier with my new CPO XC90. Given my friends Alex's name because they are in the market! Can't wait to purchase more vehicles. More
Had a very good experience at McGrath. Salespeople were friendly and knowledgeable. I would definitely recommend them. hoping to have a good experience with the service department also. friendly and knowledgeable. I would definitely recommend them. hoping to have a good experience with the service department also. More
Walked in to test drive a car. Told them my lease was up in 3 months and I was deciding between their car and 1 other. They had a 50/50 shot at my business. Since I didn't have an appt, they said we'd have in 3 months and I was deciding between their car and 1 other. They had a 50/50 shot at my business. Since I didn't have an appt, they said we'd have to come back when we had an appointment. Didn't even try to help us. Very disappointed at their approach to customer service. Guy at front desk came across as arrogant. Just reaffirmed for us that we should keep our business with their competitor. More
I have reported them to the better business bureau to have their membership revoked. I was almost scammed out of $10k. Then I got the run around with a manager and told me my parents could help pay. I am have their membership revoked. I was almost scammed out of $10k. Then I got the run around with a manager and told me my parents could help pay. I am a 30 something female executive. The abysmal treatment I received will go down as the worst business experience I have ever had. With no integrity it is simply impossible for one to feel okay doing business with this establishment. More