McGrath Volvo Cars Barrington

Absolute xxxx! My sister brought her car in for 1 year Absolute xxxx! My sister brought her car in for 1 year service, they kept it for 3 days and when it was time to pick it up she asked them why it to Absolute xxxx! My sister brought her car in for 1 year service, they kept it for 3 days and when it was time to pick it up she asked them why it took so long, they said “oh it’s in perfect condition, you can pick it up.” Meanwhile my sister goss to pick up their car and the Volvo service department cracked their entire windshield without explanation or saying that it was cracked. Sister drove it off the lot to turn around and ask why it was cracked, they said “oh it came in like that”- then after several phone calls they admitted that they cracked it in the car wash from the “water pressure of the hot and cold” but “they are not liable for it.” Sent my sister a bill for $1500 if they want it replaced. Tried to call general manager Adam several times but no one ever gets back to us about what happened and they keep saying oh it was there before. Completely unprofessional, never heard of such a terrible experience! Would give a zero star!!! Never work with Nick or Anna the service manager, unless you want to pay for a cracked windshield that you didn’t cause! DON’T GO TO THIS LOCATION! More

My car was return to me with a missing pin in the rear break pad and it was making an awful noice. I called my service tech Mark Kuzniar and he came out to the house right away, brought me a car, arrange break pad and it was making an awful noice. I called my service tech Mark Kuzniar and he came out to the house right away, brought me a car, arrange for my car to be towed in and returned my car to my house the next day! This was exemplary service! More

I thought Alex was great to work with, probably one of the best experiences in buying a car in last 20 years.I know they have a another customer that will be back from Wisconsin for another Volvo again. the best experiences in buying a car in last 20 years.I know they have a another customer that will be back from Wisconsin for another Volvo again. More

Franz was easy to work with, professional, and knowledgeable. Andrea moved through the financing process quickly. The dealer itself was more than competitive on pricing and has a great selection. knowledgeable. Andrea moved through the financing process quickly. The dealer itself was more than competitive on pricing and has a great selection. This was the best car buying experience I have had. More

Nice working environment and very friendly sales associates that we fully informed. Sonny knew all about the car we were interested in and gave us ample time to understand the basics and complexi associates that we fully informed. Sonny knew all about the car we were interested in and gave us ample time to understand the basics and complexities of this 2021 CX40. Very helpful and respectful. More

Excellent buying process. They were very easy to work with, low pressure sales approach and the entire staff was friendly and helpful. Financing was a breeze also. with, low pressure sales approach and the entire staff was friendly and helpful. Financing was a breeze also. More

Professional, knowledgeable service, modern, pleasant environment fitting the brand image. I’ve been coming to service all my Volvols for more than two decades when the the dealership was owned by Franc. environment fitting the brand image. I’ve been coming to service all my Volvols for more than two decades when the the dealership was owned by Franc. Mark Kuzniar was always the person to go to figure out what was possibly wrong with the vehicle. Extremely professional, courteous and knowledgeable. I’ve had similar recent experience with Kevin Sugrue buying my new Volvo XC90. Professional, knowledgeable and tech savvy. More

Alex was great to work with. He was very accommodating and worked with us to get our car in a quick timeframe and delivered it to our home. and worked with us to get our car in a quick timeframe and delivered it to our home. More

Sunny was super awesome and very informative in explaining the details about the car. Loved the experience of buying the car. It was a pleasure in driving the car. 🙂 explaining the details about the car. Loved the experience of buying the car. It was a pleasure in driving the car. 🙂 More

The process was fast and Sunny was a great help. We felt very comfortable and Sunny was friendly! We were purchasing my daughters car and it was exactly what she was looking for! Thanks again! felt very comfortable and Sunny was friendly! We were purchasing my daughters car and it was exactly what she was looking for! Thanks again! More