McGrath Volvo Cars Barrington
Barrington, IL
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Bought a used 2015 VW Golf GTI with a CPI that the manager boasted about at the time of purchase. Three months later the EPC light came on and the car needs a throttle assembly which is going to cost manager boasted about at the time of purchase. Three months later the EPC light came on and the car needs a throttle assembly which is going to cost me about $4000. More
We just bought our first Volvo XC 60 We worked with John he was awesome very knowledgeable Our experience was great!! We love our vehicle… Lisa he was awesome very knowledgeable Our experience was great!! We love our vehicle… Lisa More
This is my second lease with McGrath Volvo. Franz is wonderful. He really acts as the customer's advocate. He is knowledgeable, pro-active, professional, friendly. He made sure I was happy with the deal wonderful. He really acts as the customer's advocate. He is knowledgeable, pro-active, professional, friendly. He made sure I was happy with the deal and the vehicle. This is a business that makes you feel like a friend. More
Brought my older 17 year old P2 Volvo in for service, Anna and Mark were great ! Service Department repairs were made with good communication. Parts were ordered and in stock ready to go. My car was Anna and Mark were great ! Service Department repairs were made with good communication. Parts were ordered and in stock ready to go. My car was cleaned and ready to go with no problems at all. I am very happy with the service I received. Great Parts Department also. looking forward to when I bring my next Volvo in for Service. More
We had a wonderful experience with McGrath Volvo in Barrington! Their entire service is very impressive!! We recently bought a used car at McGrath, our sales rep is Kevin, he's just phenomenal, patien Barrington! Their entire service is very impressive!! We recently bought a used car at McGrath, our sales rep is Kevin, he's just phenomenal, patient, knowledgeable, tentative, very professional! The entire process, we felt very relax and comfortable, he never try to push for the sale. After closing the purchase, we had expressed some concerns of the car, Kevin even went beyond and scheduled a free service checkup for our car. I would highly recommend Kevin as your next sale rep at McGrath! I also want to take this opportunity to thank you finance manager Andrea! She's experience, efficient, and absolutely top notch person in finance industry! We closed out all the finance work within half hour, amazing!! More
THANK YOU MCGRATH VOLVO! Our experience was 10/10. Our specialist Kevin was extremely knowledgeable, thorough, professional, and all around great to work with. He was prepared and had our vehicle of inter specialist Kevin was extremely knowledgeable, thorough, professional, and all around great to work with. He was prepared and had our vehicle of interest clean and ready to test drive, as well as all of our paperwork. Also thank you Mustafa for your quick responses and help with our trade/financing. Last but certainly not least, Andrea in the business office was FANTASTIC! She was so friendly and helpful with explaining our warranties and options. We drove down from Wisconsin and will not hesitate to drive back down for another Volvo in the future. More
The service dept is horrible. Anna and Mark need customer service skills & they are manager & asst.manager. Never return calls, blame the customer for their service issues. Beware!! service skills & they are manager & asst.manager. Never return calls, blame the customer for their service issues. Beware!! More
My sales team member Alex was straight forward, honest and made the selling process easy and it’s gonna sound crazy to say… but enjoyable. The sales manager Mustafa was also great. I never felt pressured and made the selling process easy and it’s gonna sound crazy to say… but enjoyable. The sales manager Mustafa was also great. I never felt pressured or like I was being treated with anything but respect. I felt like I was a VIP! I’ve never purchased a Volvo before but I’m very glad I did! Send a huge thank you to the McGrath Volvo team! More