McGrath Volvo Cars Barrington

This is my second lease with McGrath Volvo. Franz is wonderful. He really acts as the customer's advocate. He is knowledgeable, pro-active, professional, friendly. He made sure I was happy with the deal wonderful. He really acts as the customer's advocate. He is knowledgeable, pro-active, professional, friendly. He made sure I was happy with the deal and the vehicle. This is a business that makes you feel like a friend. More

Brought my older 17 year old P2 Volvo in for service, Anna and Mark were great ! Service Department repairs were made with good communication. Parts were ordered and in stock ready to go. My car was Anna and Mark were great ! Service Department repairs were made with good communication. Parts were ordered and in stock ready to go. My car was cleaned and ready to go with no problems at all. I am very happy with the service I received. Great Parts Department also. looking forward to when I bring my next Volvo in for Service. More

We had a wonderful experience with McGrath Volvo in Barrington! Their entire service is very impressive!! We recently bought a used car at McGrath, our sales rep is Kevin, he's just phenomenal, patien Barrington! Their entire service is very impressive!! We recently bought a used car at McGrath, our sales rep is Kevin, he's just phenomenal, patient, knowledgeable, tentative, very professional! The entire process, we felt very relax and comfortable, he never try to push for the sale. After closing the purchase, we had expressed some concerns of the car, Kevin even went beyond and scheduled a free service checkup for our car. I would highly recommend Kevin as your next sale rep at McGrath! I also want to take this opportunity to thank you finance manager Andrea! She's experience, efficient, and absolutely top notch person in finance industry! We closed out all the finance work within half hour, amazing!! More

THANK YOU MCGRATH VOLVO! Our experience was 10/10. Our specialist Kevin was extremely knowledgeable, thorough, professional, and all around great to work with. He was prepared and had our vehicle of inter specialist Kevin was extremely knowledgeable, thorough, professional, and all around great to work with. He was prepared and had our vehicle of interest clean and ready to test drive, as well as all of our paperwork. Also thank you Mustafa for your quick responses and help with our trade/financing. Last but certainly not least, Andrea in the business office was FANTASTIC! She was so friendly and helpful with explaining our warranties and options. We drove down from Wisconsin and will not hesitate to drive back down for another Volvo in the future. More

Excellent Sale Person. Courteous, helpful and knows his product - Dylan Janes. All around great experience. I would recommend them. product - Dylan Janes. All around great experience. I would recommend them. More

The service dept is horrible. Anna and Mark need customer service skills & they are manager & asst.manager. Never return calls, blame the customer for their service issues. Beware!! service skills & they are manager & asst.manager. Never return calls, blame the customer for their service issues. Beware!! More

My sales team member Alex was straight forward, honest and made the selling process easy and it’s gonna sound crazy to say… but enjoyable. The sales manager Mustafa was also great. I never felt pressured and made the selling process easy and it’s gonna sound crazy to say… but enjoyable. The sales manager Mustafa was also great. I never felt pressured or like I was being treated with anything but respect. I felt like I was a VIP! I’ve never purchased a Volvo before but I’m very glad I did! Send a huge thank you to the McGrath Volvo team! More

Absolute xxxx! My sister brought her car in for 1 year Absolute xxxx! My sister brought her car in for 1 year service, they kept it for 3 days and when it was time to pick it up she asked them why it to Absolute xxxx! My sister brought her car in for 1 year service, they kept it for 3 days and when it was time to pick it up she asked them why it took so long, they said “oh it’s in perfect condition, you can pick it up.” Meanwhile my sister goss to pick up their car and the Volvo service department cracked their entire windshield without explanation or saying that it was cracked. Sister drove it off the lot to turn around and ask why it was cracked, they said “oh it came in like that”- then after several phone calls they admitted that they cracked it in the car wash from the “water pressure of the hot and cold” but “they are not liable for it.” Sent my sister a bill for $1500 if they want it replaced. Tried to call general manager Adam several times but no one ever gets back to us about what happened and they keep saying oh it was there before. Completely unprofessional, never heard of such a terrible experience! Would give a zero star!!! Never work with Nick or Anna the service manager, unless you want to pay for a cracked windshield that you didn’t cause! DON’T GO TO THIS LOCATION! More