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McGrath Volvo Cars Barrington
Barrington, IL
94 Reviews
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Showing 94 reviews
December 06, 2024
My experience with this dealership has been excellent. The sales team treated me with respect and became an advocate for me when my NEW Volvo was experiencing some minor issues. The service department w The sales team treated me with respect and became an advocate for me when my NEW Volvo was experiencing some minor issues. The service department was professional and was able to rectify the problem after several days. During that time, I had updates on the progress, was given a loaner at no charge and made sure that when I picked up my beautiful new car, I was satisfied. KE More
by Woodstock1303
Employees Worked With
Pritesh Chaudhary
July 20, 2024
My wife was in a rear end accident in her 2021 XC60, and to replace it she wanted the XC90 to feel even more safe. We searched nationwide and found one at McGrath. We reached out, and even being from Texas to replace it she wanted the XC90 to feel even more safe. We searched nationwide and found one at McGrath. We reached out, and even being from Texas and not down the street, the team worked through everything with us and made the transaction easy! Working with Alan and Alex could not have been easier, and Din in finance made everything a breeze. They overnighted paper work to us, and were able to pick me up from the airport and drove me to the dealership. Even with a 2 hour flight delay they were more than happy to accommodate! I would not hesitate to recommend this dealership to anyone from any corner of the country! These guys make buying a car easy and they aren't your typical car salesmen, They actually care! A+++ More
by nathanwilbur
Employees Worked With
Din, Alex Granados, Alan De La Paz, Ivette F. , Jarielys C.
June 24, 2024
DO NOT BUY A USED CAR HERE! First, Alan our salesman was great to work with, he’s a really good man. Sadly our experience here outside of Alan was awful. This is the first time First, Alan our salesman was great to work with, he’s a really good man. Sadly our experience here outside of Alan was awful. This is the first time I have ever left a review on anything, but as a business owner myself I want people to know this story. We agreed on a price for a 2020 Pacifica online, showed up, test drove it with Alan, loved the van but heard some loud noises as we drove it. This was my first mistake, any noise on a car means something is wrong. Alan checked with the service team who checked the service records and assured us everything was great, and that they would check on the noises as they got it ready for us to take home. I’m not a car guy and the reason I buy used at a dealership instead of a private buyer or used car shop is I believe they have good reputations and good service. Second mistake. Less than 3 weeks after we buy the van I took it to my mechanic (which I should’ve done before I bought it, but again expected McGrath was honest and good with their service - Third Mistake) to get the transmission fluid flushed as preventative care since the van had about 80k miles. My mechanic did the flush but called me about the fact that there were loud noises (I didn’t even mention these to him) coming from bad wheel bearings on the front 2 wheels and a bad clutch on the A/C compressor, both noises a car novice like me even heard. I called McGrath and after first telling me sorry you’re out of luck they then said bring it in Monday and we will work it out. I was there today for over 2 hours and another 2 hr round trip and what a complete waste of my time. I was told they still couldn’t hear the noises and offered me a tire rotation because maybe it was the road noise. I showed them my mechanics estimates and also mentioned how we had discussed these noises with Alan from the beginning (which he would corroborate). So I spent $26k on a van that less than 3 weeks later I am putting $2,500 into because of either dishonest business or incompetence, has to be one or the other. I’m leaning towards dishonest since my mechanic easily pin pointed the noises we originally heard (and again we didn’t even ask him to) and after 3 times (my wife discussed with McGrath as well) they still can’t hear the noise issues. I bet if we bought this car at another dealership they would’ve definitely found the issues wrong with it and then some. Stay away from McGrath Volvo and I would stay away from McGrath period if this is the type of business one of their dealerships does. More
by Cmcquade
Employees Worked With
Mark Kuzniar, Alan De La Paz
April 13, 2024
Derek, Alex and Dean were polite, professional and helped guide us through the buying experience. We highly recommend this dealership. guide us through the buying experience. We highly recommend this dealership. More
by rm1066
Employees Worked With
Dean, Alex Granados, Derrick A. , Jarielys C.
April 06, 2024
Great service! Staff is friendly and professional! They are also open on Sundays for service which is very convenient. Staff is friendly and professional! They are also open on Sundays for service which is very convenient. More
by S60Polestar
Employees Worked With
Alex Granados, Greg D.
March 29, 2024
I recently had the pleasure of working with Alan at McGrath Volvo and I must say, the experience exceeded my expectations. Alan's professionalism, knowledge, and affable nature made the car-buying proc McGrath Volvo and I must say, the experience exceeded my expectations. Alan's professionalism, knowledge, and affable nature made the car-buying process a breeze.From the moment I stepped onto the lot, Alan greeted me warmly and patiently listened to my requirements. He demonstrated an impressive depth of knowledge about the various models available, providing valuable insights that helped me make an informed decision.What truly stood out was Alan's professionalism throughout the entire process. He was attentive to my needs, never pushy, and always focused on finding the right vehicle for me. His dedication to customer satisfaction was evident, as he went above and beyond to ensure that I was completely satisfied with my purchase.Furthermore, Alan's friendly demeanor and approachable attitude made the experience enjoyable. He took the time to answer all of my questions, addressing any concerns I had with patience and clarity.In conclusion, I highly recommend Alan to anyone in search of a reliable and trustworthy car salesman. His professionalism, knowledge, and exceptional customer service set him apart, and I would not hesitate to work with him again in the future. Thank you, Alan, for making my car-buying experience a memorable one. Time to ride my XC90!!! More
by Yosh
Employees Worked With
Alan De La Paz
March 23, 2024
Traded in my Range Rover Velar for a Plug-In hybrid and it has been nothing but the best experience! Ben in sales and Din ( pronounced Dean) was a super start finance manager! Look forward to servicing wit it has been nothing but the best experience! Ben in sales and Din ( pronounced Dean) was a super start finance manager! Look forward to servicing with this sweet team! More
by Polestar1
Employees Worked With
Din M., Alex Granados, Greg D., Ben Castillo
March 23, 2024
Amazing! Great service staff as well as sales! So helpful and they go the extra mile! They always make sure to make you feel good about the car you are purcha Great service staff as well as sales! So helpful and they go the extra mile! They always make sure to make you feel good about the car you are purchasing, new or used. They don’t push you to sign unless you are at 100% ready! Highly recommend McGrath Volvo for any servicing needs as well as sales. Polite, respectful and responsive! More
by Volvo4Life
Employees Worked With
Luke Wozniak , Andrea Santeliz, Alex Granados, Mark Kuzniar, Greg D., David S.
February 22, 2024
Everything was phenomenal for this transaction, the help from Jarielys keeping me on her radar for the car that meet my criteria. The patience of Danny while I gave it a proper inspection and completing the from Jarielys keeping me on her radar for the car that meet my criteria. The patience of Danny while I gave it a proper inspection and completing the sale. To Andrea in financing to dot the t's and cross the I's and Matt in service to complete the items that were covered by the dealer before the sale. Helped restore my belief that dealerships are not out for a fast buck with no service. More
by mck
Employees Worked With
Matt in Service, Andrea Santeliz, Danny Tran, Jarielys C.
February 05, 2024
Derrick and Din were awesome through the whole process. I was buying a car for my teen son and I had a strict budget. They found a way to make it work without any high pressure tactics. I was buying a car for my teen son and I had a strict budget. They found a way to make it work without any high pressure tactics. More
by breedentrey
Employees Worked With
Din Miftari, Derrick A.
