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McGrath Honda of St Charles
St Charles, IL
1,334 Reviews
The McGrath Automotive Group was founded in 1964. Leo McGrath purchased McBride Buick in Elgin, Illinois after working with Buick Motor Division as a District Sales and Service Manager. His son, Gary McGrath, began working for him at a young age experiencing every aspect of the automotive business. In 1971 Gary purchased the Buick Franchise from Leo and a few years later opened his first Honda dealership next door. Honda in St Charles was later added to better serve the west suburbs. We continue to pride ourselves on treating our customers with respect and honesty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 1,334 reviews
Verified Customer
January 23, 2020
Dave was not your stereotypical, pushy Car salesman which made the process less painful. We’ll visit Dave again for my husband’s next car. made the process less painful. We’ll visit Dave again for my husband’s next car. More
by Gilltzow
January 23, 2020
normal service I was in for routine oil change, tire rotation etc. I waited for about ten minutes before i was approached and then was told my wait time would be ab I was in for routine oil change, tire rotation etc. I waited for about ten minutes before i was approached and then was told my wait time would be about an hour. It was over an hour and a half. The service member that I worked with was friendly and updated a couple of times on the process. More
by b.rooney32
Employees Worked With
LONDON HOWARD
January 23, 2020
Juan Carlos - 01.22.20 Very friendly. Very informative. He reviewed the checklist and reviewed my next service. Also reviewed the cost with me and got my approval before Very friendly. Very informative. He reviewed the checklist and reviewed my next service. Also reviewed the cost with me and got my approval before starting the service More
by Rios
Employees Worked With
The front desk lady was very nice. Sorry I do not have her name, Carlos Fuentes
January 23, 2020
The team at McGrath has been helpful and willing to work with me to meet my needs. I appreciated their ability to match my lifestyle with a car that has been awesome! with me to meet my needs. I appreciated their ability to match my lifestyle with a car that has been awesome! More
by don.kovach
Employees Worked With
Chris Papa was AWESOME!, Carlos Fuentes, LONDON HOWARD, ALEXANDER PETERSEN
January 23, 2020
Oil change I was able to get in and out. Juan explained everything in detail and asked me if I had any questions. I was happy because I didn't have to wait long I was able to get in and out. Juan explained everything in detail and asked me if I had any questions. I was happy because I didn't have to wait long and the advisor was friendly. More
by vanessavegac
Employees Worked With
Juan Dorado
January 23, 2020
Very smooth, I was advised of sevice 2 or 3 times. My current CRV is the 4th Honda I have purchased from McGrath. I have had my cars serviced there as well. The service is always trusted.. My current CRV is the 4th Honda I have purchased from McGrath. I have had my cars serviced there as well. The service is always trusted.. More
by JCH1124
Employees Worked With
Carlos Fuentes
January 23, 2020
I came in for an oil change and tireRotation. My service I came in for an oil change and tire Rotation. My service advisor was very professional and friendly. He went over my car extensively and even checke I came in for an oil change and tire Rotation. My service advisor was very professional and friendly. He went over my car extensively and even checked on any recalls on my other Honda’s More
by jamesfcassin
Employees Worked With
Service Advisor
