McGrath Honda of St. Charles
St Charles, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 1,657 reviews
I had a great experience with Mr. Michael Everything was excellent—his dedication, professionalism, and customer service were outstanding. Michael Everything was excellent—his dedication, professionalism, and customer service were outstanding. More
I got a very nice car at a pretty fair price. Ethan was very helpful. Ethan was very helpful. More
Had a great experience when we purchased our new (to us) Honda CR-V. Brian was very patient and accommodating. We never felt rushed or pressured to purchase and we were able to take a look at a couple diffe Honda CR-V. Brian was very patient and accommodating. We never felt rushed or pressured to purchase and we were able to take a look at a couple different options before making our decision. Zak was very friendly and quick with processing our contracts and was willing to make minor tweaks as we requested. Overall very happy with our experience. More
McGrath Honda has been part of our family’s story since 2013, when we moved to the area with our 2011 Odyssey. Over the years, they’ve earned our trust, so when it was time to upgrade to a 2023 Odyssey, we 2013, when we moved to the area with our 2011 Odyssey. Over the years, they’ve earned our trust, so when it was time to upgrade to a 2023 Odyssey, we didn’t think twice about returning. This year brought an unexpected financial setback, and we had to make the tough decision to sell our 2023 Odyssey. Jason and Rene treated us with compassion and patience, offering a buy‑back price that genuinely helped us through a difficult moment. We still needed a vehicle, so we chose a certified 2019 Honda Ridgeline. Giovanni guided us through several test drives without rushing us, and the used car manager, Aldo, made sure we got a fair deal. The finance team—Muhammed and Bryan—was just as supportive. They understood how important it was for us to receive our refund quickly, and although they estimated a couple of weeks, the check arrived in only three days! McGrath Honda didn’t just sell us cars—they supported us when we needed it most. No games, no pressure, just honesty and respect. Because of them, we were able to get through a financial hurdle while still driving a dependable vehicle. We’ll continue going to McGrath for anything Honda‑related. They’ve earned our loyalty many times over. More
Thank you for all of your time and for working with your sales manager Ana Uribe throughout my search for a new Honda Pilot. I wanted to let you know that my wife and I ultimately purchased our 2026 Hond sales manager Ana Uribe throughout my search for a new Honda Pilot. I wanted to let you know that my wife and I ultimately purchased our 2026 Honda Pilot Elite from Honda Superstore of Joliet. From the very beginning, I explained that I preferred to conduct the entire negotiation remotely by email. Dan D'Andrea and his team respected that preference. They were transparent, provided detailed written proposals, answered every question, negotiated in good faith, and honored every commitment they made. The entire process was straightforward, and we were extremely happy with the experience. I wanted to share one piece of constructive feedback. This is actually the second sale McGrath Honda has missed with me in the past four months for the same reason. In February 2026, I purchased my 2026 Honda CR-V Hybrid Sport Touring from Honda Superstore of Joliet after McGrath declined to negotiate remotely and wanted me to come into the dealership before providing a complete proposal. The same thing happened with this Pilot purchase. While I understand every dealership has its own sales process, today's buyers often prefer to complete as much of the transaction as possible online before making a trip to the dealership. I was able to negotiate complete written proposals with multiple Honda dealerships, including Honda Superstore of Joliet and Motor Werks Honda, without having to visit in person. I hope you'll share this feedback with your sales management team. I believe McGrath is likely missing opportunities with customers who value transparency and the convenience of conducting business remotely. Had McGrath been willing to handle the transaction the same way, you would have had an excellent opportunity to earn my business. I appreciate your professionalism throughout our conversations and wish you and your team continued success. More
Just leased a 2027 Honda HR-V EX-L from McGrath Honda in xx. Charles, and it was an outstanding experience from start to finish. I’ve bought and leased many cars over the years, and this was by far the easi xx. Charles, and it was an outstanding experience from start to finish. I’ve bought and leased many cars over the years, and this was by far the easiest and smoothest transaction I’ve ever had. Everything was straightforward, transparent, and surprisingly fast—no pressure, no games, and no unnecessary back-and-forth. Our salesperson, Johan Lozano, was professional, knowledgeable, and easy to work with. He was straightforward, answered all of our questions, and made the entire process stress-free. If you’re looking for a hassle-free car buying or leasing experience, I highly recommend McGrath Honda and Johan Lozano! More
Alex was very friendly and courteous. Took the time to answer all our questions. Alex made car buying fun! Took the time to answer all our questions. Alex made car buying fun! More






