Chris R.

Terrible experience and zero support from Honda! I do not recommend buying vehicles from this brand or going to McGrath Honda of xx. Charles. My car suffered a major transmission failure (code P271E I do not recommend buying vehicles from this brand or going to McGrath Honda of xx. Charles. My car suffered a major transmission failure (code P271E / CVT belt bulletin SB 21-047). Even though it's a known factory defect, they completely refused to honor a Goodwill warranty just because the car is roughly 5,000 miles over their arbitrary limit. They refuse to stand behind their manufacturing defects. Save your money and stay away! More

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A horrible service center with rude employees and management that would rather make excuses than fix problems. They have no respect for their customer's time or vehicles. Not only would I never bri management that would rather make excuses than fix problems. They have no respect for their customer's time or vehicles. Not only would I never bring one of my cars back here, I don't think anyone that wants anything close to a professional service should use their services. I can't speak to their sales, but their service is so horrible I would be cautious about purchasing a car that is dependant on their service center. More

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