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McGrath Honda of St Charles
St Charles, IL
1,334 Reviews
The McGrath Automotive Group was founded in 1964. Leo McGrath purchased McBride Buick in Elgin, Illinois after working with Buick Motor Division as a District Sales and Service Manager. His son, Gary McGrath, began working for him at a young age experiencing every aspect of the automotive business. In 1971 Gary purchased the Buick Franchise from Leo and a few years later opened his first Honda dealership next door. Honda in St Charles was later added to better serve the west suburbs. We continue to pride ourselves on treating our customers with respect and honesty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 1,334 reviews
January 28, 2020
Our salesman Blake Torphy was great and very patient while we were trying to decide which car! London Howard in Finance was efficient at the end of a long day. Both very nice guys! while we were trying to decide which car! London Howard in Finance was efficient at the end of a long day. Both very nice guys! More
by eschlaman
Verified CustomerEmployees Worked With
BLAKE TORPHY, LONDON HOWARD, ALEXANDER PETERSEN
January 28, 2020
Always a pleasure dealing with CJ, Zach, and the entire service team! They go above and beyond for you to ensure you’re always taken care of. service team! They go above and beyond for you to ensure you’re always taken care of. More
by anthony.meccia
Employees Worked With
CJ Nemec, Zach Pirkl, Carlos Fuentes
January 28, 2020
This was a much faster and efficient experience than carmax. Everyone was helpful, polite. So far I have been loving my new car guys. Thanks. carmax. Everyone was helpful, polite. So far I have been loving my new car guys. Thanks. More
by ximpalax67
Employees Worked With
Carlos Fuentes, JASON LANDGRAF
January 28, 2020
Service Center Review My review would have been higher however, my previous visit was on November 2nd at which time a necessary part was ordered to resolve my issue. I was My review would have been higher however, my previous visit was on November 2nd at which time a necessary part was ordered to resolve my issue. I was told that I would receive a phone call when the part came in, I never received that phone call! After over a month and a half, I personally called the service center (January 18th) was told to check with the parts department to see if my part was in, (Great service huh), I did so. The parts department person informed me that my part was in and I transferred back to the receptionist to set an appointment. My service advisor CJ was excellent on my last visit as I wish this standard was set for all of your service employees. More
by alsland
Employees Worked With
CJ Nemec
January 28, 2020
2new Hondas This is my 2nd new car purchase from McGrath Honda of St Charles. Good service. My first was a Honda Pilot which I held for 14 years. Would have gotte This is my 2nd new car purchase from McGrath Honda of St Charles. Good service. My first was a Honda Pilot which I held for 14 years. Would have gotten a new Pilot but my 1 car garage door opening wasn't wide enough to get the WIDER PILOT through. Instead, I purchased a 2019 CR-V. More
by Scooter 19 DKB
Employees Worked With
JOSELIN LECHUGA
January 28, 2020
A Pleasant Experience I recently leased a Honda Pilot from McGrath Honda and was very impressed with their professionalism, courtesy and knowledgeable sales staff. The ent I recently leased a Honda Pilot from McGrath Honda and was very impressed with their professionalism, courtesy and knowledgeable sales staff. The entire experience was pleasant. More
by wmness
January 27, 2020
Nice service I satisfied with your dealer all departments they are cooperative. Nice service. for future keep continues this relationship. I send more people for you they are cooperative. Nice service. for future keep continues this relationship. I send more people for you More
by patelbhumika7491
Employees Worked With
JEFF SUNDERLAGE, ALEXANDER PETERSEN
January 27, 2020
Always great customer service. Providing me with all the information I needed up front, along with how long I would have to wait. Will never go anywhere else. information I needed up front, along with how long I would have to wait. Will never go anywhere else. More
by yvonne.armstrong76
Employees Worked With
I think it was TJ but I am not sure.
January 27, 2020
A+++++ Quick service for Oil Change. In and out in less than 1 hour as promised. Good Communication and clean waiting room. Would go back for all service. Quick service for Oil Change. In and out in less than 1 hour as promised. Good Communication and clean waiting room. Would go back for all service. More
by gator931
Employees Worked With
Esteban
January 27, 2020
Zack was GREAT and had my new Honda fixed right the 1st time Had my new Passport in for its service and Zack had me in a loaner car right away and my car was completed that day and washed and cleaned. What servi Had my new Passport in for its service and Zack had me in a loaner car right away and my car was completed that day and washed and cleaned. What service thanks again McGrath More
by Don Cinkus
Employees Worked With
