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McGrath Honda of St Charles
St Charles, IL
1,334 Reviews
The McGrath Automotive Group was founded in 1964. Leo McGrath purchased McBride Buick in Elgin, Illinois after working with Buick Motor Division as a District Sales and Service Manager. His son, Gary McGrath, began working for him at a young age experiencing every aspect of the automotive business. In 1971 Gary purchased the Buick Franchise from Leo and a few years later opened his first Honda dealership next door. Honda in St Charles was later added to better serve the west suburbs. We continue to pride ourselves on treating our customers with respect and honesty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 1,334 reviews
February 05, 2020
Excellent service! Second time buying a car from them. Joselin was very helpful got me in a new car at a good price! London and Alex were very helpful! definitely recomm Second time buying a car from them. Joselin was very helpful got me in a new car at a good price! London and Alex were very helpful! definitely recommend this dealership. More
by dsaldana708
Employees Worked With
JOSELIN LECHUGA, LONDON HOWARD, ALEXANDER PETERSEN
February 04, 2020
excellent service I have always received prompt, courteous service at this dealership. I will always go there for any service or purchase. Your service dept. is great. I have always received prompt, courteous service at this dealership. I will always go there for any service or purchase. Your service dept. is great. More
by chriswego
Verified CustomerEmployees Worked With
Mike in service dept.
February 04, 2020
Michael Castro the Service Advisor was very courteous and professional. The entire team at McGrath Honda were very friendly. I would highly recommend their services. professional. The entire team at McGrath Honda were very friendly. I would highly recommend their services. More
by sjoshi002
Employees Worked With
Michael Castro
February 04, 2020
Excellence Great Service! Cleaned the car and provided good quality and quick service. Great environment and friendly staff. Would recommend to anyone loo Great Service! Cleaned the car and provided good quality and quick service. Great environment and friendly staff. Would recommend to anyone looking to purchase or service their vehicle. More
by Don
Employees Worked With
Sorry, don't remember names
February 04, 2020
No worries Very pleased with the used vehicle we bought. In great shape, priced reasonably, but most importantly comes with peace of mind that you wouldn't get b Very pleased with the used vehicle we bought. In great shape, priced reasonably, but most importantly comes with peace of mind that you wouldn't get buying from a private party. Multi-point inspection and pre-sale maintenance that was done made it a no brainer purchase. In which case I am not worrying about what was hidden that is going to go wrong shortly after pulling away. More
by Ltant
Employees Worked With
February 03, 2020
The representative was professional, informative, and polite. The work was done in a timely manner..My car was washed and waiting for me.Great experience! polite. The work was done in a timely manner..My car was washed and waiting for me.Great experience! More
by jmkastler1437
Employees Worked With
Juan Dorado, J. Graf
February 03, 2020
Smooth operation I was trying to understand the prices of service on your website. But it was no help at all. So I just went in to get my oil changed, when I got there I was trying to understand the prices of service on your website. But it was no help at all. So I just went in to get my oil changed, when I got there CJ spoke to me about why there are not prices on the site. He said because they need to know the type of car I have, but the site brought up my car so I would think it knows. He said it's best just to call it's much easier. I will next time. The wait was going to be over an hour, but CJ got me in and out under :45mins. More
by dts777
Employees Worked With
CJ NEMEC
February 01, 2020
Very good experience - everyone was professional and took time to make transaction of Leasing the Honda CRV 2019 go quick and smoothly 😊 a special thanks to Derek and Nate time to make transaction of Leasing the Honda CRV 2019 go quick and smoothly 😊 a special thanks to Derek and Nate More
by janbillkrueger
February 01, 2020
Great customer service, clean and bright salesfloor. Everyone I encountered was very personable and helpful. Didn't feel pressured and everything was taken care of quickly. Everyone I encountered was very personable and helpful. Didn't feel pressured and everything was taken care of quickly. More
by rmihm0305
Employees Worked With
DAVID GURTLER, Tom B.
February 01, 2020
A persistent problem was finally diagnosed and fixed. I have nothing to say one way or the other about the whole dealership, but I have had three encounters in the last month or so with service. The first I have nothing to say one way or the other about the whole dealership, but I have had three encounters in the last month or so with service. The first was good, but, as it turns out, not thorough enough to diagnose a problem. A second trip seemed to take care of it (thank you, Ron), but the tire pressure light came on again in short order. A third trip took care of the issue, I hope for good. More
by fzollers
Employees Worked With
Ron Kappas, Carlos Fuentes
