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McGrath Honda of St Charles
St Charles, IL
1,334 Reviews
The McGrath Automotive Group was founded in 1964. Leo McGrath purchased McBride Buick in Elgin, Illinois after working with Buick Motor Division as a District Sales and Service Manager. His son, Gary McGrath, began working for him at a young age experiencing every aspect of the automotive business. In 1971 Gary purchased the Buick Franchise from Leo and a few years later opened his first Honda dealership next door. Honda in St Charles was later added to better serve the west suburbs. We continue to pride ourselves on treating our customers with respect and honesty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 12:00 AM
Tuesday 12:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 1,334 reviews
February 09, 2020
Great Experience Good service, knowledgeable staff, good deal. This is the fifth car we have purchased from McGrath Honda. Sherry went out of her way to help and answe Good service, knowledgeable staff, good deal. This is the fifth car we have purchased from McGrath Honda. Sherry went out of her way to help and answered all questions. London listen and then explained the proposed deal completely. More
by Firechief400
Employees Worked With
LONDON HOWARD, Sherry Haney
February 07, 2020
I work with Zack, London and Tom to lease a new Honda. Typically car shopping is something that I dread doing, but they were a great team to work with! They helped me find the perfect car within my budget Typically car shopping is something that I dread doing, but they were a great team to work with! They helped me find the perfect car within my budget and I couldn’t be happier! More
by sarahhillaryd
Verified CustomerEmployees Worked With
ZACHARY CARRICO
February 07, 2020
Max was informative and easy to deal with. Made us comfortable and was not pushy. Didn’t end up purchasing from McGrath, but would still recommend him. comfortable and was not pushy. Didn’t end up purchasing from McGrath, but would still recommend him. More
by Jm007
Employees Worked With
MAXWELL LIZOTTE
February 06, 2020
Service reception was great. I was in auto sales for 17 years and Mike in the service reception area was one of the best I’ve ever dealt with. Energetic, friendly, and profession I was in auto sales for 17 years and Mike in the service reception area was one of the best I’ve ever dealt with. Energetic, friendly, and professional. A valued employee. More
by papavojo
Employees Worked With
Mike. Service
February 06, 2020
Technician was very thorough and kind. Great service! They run a good operation. I was a bit surprised by the higher price for an oil change, but I guess they went all synthetic. Will wait Great service! They run a good operation. I was a bit surprised by the higher price for an oil change, but I guess they went all synthetic. Will wait for coupons next time. More
by jimoe23
Employees Worked With
I do not remember his name, but he was so great!
February 06, 2020
Firstly, all finance managers say different things ans also services guys too. I bought car in 2017 from MCGrath Honda st-charles on that time financial manager told me about labor charge and now they are also services guys too. I bought car in 2017 from MCGrath Honda st-charles on that time financial manager told me about labor charge and now they are charging labor charge. They just want to sale car but poor customer service. More
by D1996
Employees Worked With
Ron
February 05, 2020
Josie was so amazing made me feel. Relaxed thru the whole stressing process . Got me in a great car and worked with me on payments for financing . Simply put she and her whole team were amazing stressing process . Got me in a great car and worked with me on payments for financing . Simply put she and her whole team were amazing More
by Vickyvee88
Employees Worked With
JOSELIN LECHUGA, ALEXANDER PETERSEN
February 05, 2020
Excellent service and quality people. The people at the dealership were more than excellent. Our salesman, Moses was extremely helpful. We changed our mine several times xxx to which car w The people at the dealership were more than excellent. Our salesman, Moses was extremely helpful. We changed our mine several times xxx to which car we wanted. Each time Moses went to retrieve the car. He was always cheerful throughout the entire process. More
by patrickcsheetz
February 05, 2020
This visit went okay but, even though I’ve bought 3 new cars here I stopped coming here for service. It was a matter of time and convenience this visit. I go to another Honda dealer for regular maintenan cars here I stopped coming here for service. It was a matter of time and convenience this visit. I go to another Honda dealer for regular maintenance. This dealership has changed-and not for the better- over the past few years. More
by garycurts
Employees Worked With
Service
February 05, 2020
courteous and very helpfulMym My total experience with the dealership was extremely helpful. Everyone listened to what I wanted and had to say. Jose worked very hard to get me in My total experience with the dealership was extremely helpful. Everyone listened to what I wanted and had to say. Jose worked very hard to get me into the perfect car. I will definitely go back to McGrath Honda and Jose for my future vehicles. I also have no problem in sending family and friends to Jose and McGrath Honda More
by S-SULLIVAN
Employees Worked With
JOSE BARRERA, Tom B.
